Well me and my family that stayed there three times and they were always clean the sheets were…read moreclean I am very bed bug person that I am allergic to and I checked the sheets and everything so yes there was no bugs

BUG BUGS!!!!!!! We stayed at the Trenton Motor Inn after a wedding at the VFW hall next door. In…read morethe morning, I had a bed bug on my sweatshirt. Despite our best efforts not to get them in our house, we did! So gross!!! We just had to spent $1,400 to have Orkin come out and get rid of them, $220 at the Laundromat washing everything, not to mention the cost of stuff we threw away. DO NOT STAY HERE!!!!!!!!!!!!!!!!!!!!!

Very nice hotel, friendly employees…read more I checked in around 11 pm and there was a security vehicle cruising the parking lot. I don't know if this hotel has parking lot security every night, but he was there when I checked in and also when I check out the next day. My king 2 room suite was very nice, clean, and well arranged. Although I was only staying for one night this would have been a great place for an extended stay. Breakfast was very good, it would have been excellent except the eggs and potatoes were cold.

I had a great experience. My room was clean, breakfast was delicious and Teresa was so friendly and…read morewelcoming.

Pretty nice and standard hotel in the Downriver area. Breakfast in the AM, nice staff, business…read morecenter and conference rooms available. There is also a pool on-site.

In Laws stay here while visiting. Close by and reliable service. Clean rooms and close to gas…read morestation.

Newer hotel near 75. Good variety of foods for breakfast. Gym is cool, indoor pool. Easy check…read morein.

I've spent more time at this location then my home. I did a lot of work out in this area last year…read moreand this is my go-to hotel. The staff is amazing, they remember me. Nice, clean, new.

Check-in was a breeze, the person at the desk was fantastic! However, we did run into a few hiccups…read morein the room. The bathtub had no door or curtain, which meant water went everywhere,making the floor super slippery. And, uh, there were some... hairs... stuck to the bathroom ceiling. Definitely not the most appealing sight! The faucet was also loose, and the corner of the tub showed some rust from all the splashing. When we got back from our outing, there were shampoo and conditioner bottles left right by the door. The pool was another story. The water was freezing and pretty murky. On the plus side, the breakfast lady was an absolute star! Such a hard worker. It was a bit of a contrast to the check-in girl who wasn't too helpful when I asked about coffee (they'd run out). She just said it wasn't her job to tell the breakfast person.

Beautiful lobby, clean, looks very modern! The girl at the front desk (on Monday January 27th @…read more6:00pm) was SUPER SWEET! I asked for extra coffee, "absolutely, is there anything else you'd like?" We got to our room and I tried to switch the extra lock on the door, and there wasn't one. It was broken off. This absolutely should be fixed! (Picture attached). I went into the bathroom and the light over the sink didn't work (my husband and I tried all of the switches & it still didn't work). After using the bathroom I went to wash my hands & the sink was plugged and had water & something in it. I lifted the plunger handle and it wasn't connected to anything, it just pulled right up. The edge of the shower was filthy and There was also hair all over in the shower. The bathroom vanity had a large chunk out of it and it was sharp. When I called the sweet girl at the desk, she apologized immensely for everything and said she didn't have a maintenance man on this evening. I told her to please make a note on the computer for the room and put an order in for all of the repairs. Pictures attached. They were booked. The 2 were for the girl at the front desk! She was wonderful!

A nice but dated and well used hotel. Super rough road when entering, updated rooms but very well…read moreused and not the best as far as cleanliness goes. Whole place could benefit from a deep clean. Bed was comfortable and the HVAC actually worked as it was designed in my room. Hampton has moved to the mounted soap dispensers, great idea... when properly maintained.

Stayed here for one night for work travel and gas a nice stay. Bed was comfortable and run was very…read moreclean. There was a great buffet breakfast.

Well, we had a great stay until the vent in our bathroom start raining down water from the shower…read moreabove us! It was disgusting! We're in room 305!

From the owner: At the SureStay Plus by Best Western Windsor in Windsor, ON, you're sure to find great value and…read moremodern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

When out on tour with the Joker and Jester Comedy Tour we always appreciate our hotel partners…read more After a long day, a swift check-in is always appreciated. The room was equipped with a microwave and a big fridge and a little workstation. The room was clean and well stocked. Would recommend any traveler.

Would not recommend terrible service. Pool is rarely open and staff unable to communicate…read moreproficiently. Please get this place some help.

Hotel experience was great and just what I expected. Photos online are accurate to viewing in…read moreperson. Photos I posted are from the day we checked out which is why the bed is stripped. You can tell the hotel is older and was done up a little bit inside. My biggest suggestion is to add a facelift to the outside appearance. Everything just looks overgrown and a little rundown. The hotel is in a wonderful area right off the highway and close to everything you need. The Holiday Express behind Best Western looks very kept up and clean on the outside. I think some good TLC to the outside of the Best Western would go a long way. At night, a lot of semi drivers come to rest so the front of the parking lot will look pretty full but they leave by the VERY early morning. Hotel was overall a wonderful stay!

Overnight stay while in the area. Both the receptionist and bartender (Jessica) were pleasant and…read morefriendly. I walked in and was able to get a room although both hotels on property were almost fully booked. The hotel needs updating although they make the best out of what they have. Dinner review posted separately under American Bar and Grill.