I normally do not leave negative reviews, but after giving management over a month to respond to my…read moreconcerns, I feel this experience needs to be documented. My concerns are specifically related to Funeral Director/Location Manager Kay Waites. Amanda and Debbie, however, were both wonderful to work with. During my mother's arrangements in early February, there were repeated documentation errors throughout the process. My address and my mother's address were entered incorrectly multiple times and even combined together in some documents (for example, my street number with her street name and vice versa). My grandmother's name was also used in place of my mother's name on multiple occasions. The document links had to be resent approximately nine times over several days because I repeatedly had to point out errors that still had not been fully corrected throughout the documents. In some cases, one section would be fixed while the same incorrect information remained elsewhere in the same paperwork. When I arrived to pick up my mother's ashes, the signage still displayed my grandmother's first name. I also picked up the death certificates at that time, only to later realize the address was still incorrect and required a state amendment and additional waiting period to correct. Due to the volume of errors, I became concerned enough during the process that I directly asked for confirmation that my mother's remains were being handled correctly. During the process, Kay told me she was "juggling 20 families at once" and agreed when I expressed concern that this seemed like too much for one person to properly manage. On April 6, I contacted Area Manager Duane to formally document these concerns. Although he initially acknowledged my email and stated he would investigate, I never received any follow-up despite multiple follow-ups and more than a month of additional time. I have retained emails, text messages, photographs, and documentation supporting the concerns outlined above and am happy to provide them if necessary. Because I never received any follow-up from management despite multiple attempts to address these concerns, I was ultimately left without any reassurance that these issues were taken seriously or addressed internally, and I felt the need to warn others about my experience. I have since heard from multiple reliable sources that similar issues had occurred previously, which makes this experience even more concerning. This was already one of the hardest periods of my life, and having to repeatedly correct legal documents and identity information during my mother's arrangements added an unnecessary layer of stress that no family should have to experience again.

Emma was courteous, concerned, and helpful in the process that was transferred to her from Lemon…read moreBay.

Sadly, I lost my beloved husband while vacationing here in Florida. I was handed a list of funeral…read morehomes/crematoriums and literally had to pick one on the spot. I have never felt more spiritually guided by a decision than choosing YOUR TRADITIONS. Through absolutely NO fault of the funeral home, the process, sadly, was not without its headaches (& heartaches). Trina and Scott, however, held my hand and my heart through the entire ordeal and did everything they could to help me bring my dear husband home in the most compassionate way possible. I will never forget their kindness during the MOST difficult time of my life. I wish I never had a reason to use YOUR TRADITIONS but I am also so incredibly grateful that I chose them...some may call it divine intervention!

It has been such a relief to work with Scott and Your Traditions. My dad died suddenly just before…read morethe holidays and Scott helped my mom and I make his arrangements in ways that were perfect for us. Scott was thorough and patient explaining the process and our options. We ran into a delay (not related to Your Traditions) and Scott was diligent about seeing that through so we could get everything settled. Communication with both Scott and Trina has been timely and thorough via phone, email and texts. My mom and I felt cared for and greatly assisted by Your Traditions. Thank you!

We had a funeral at Toale Brothers in Venice a few months ago for my cousin. I was overwhelmed at…read morehow professional and helpful the entire staff was. I had gone over a couple of times to discuss how I wanted the tables etc. set up and where to place my floral pieces etc. George was my contact and I was so relieved at how smooth the service went. I would highly recommend a family owned funeral home here in Venice.

I can't say enough good things about Toale Brothers. We worked with Jeff. My family and I recently…read morelost our father. He was diagnosed with stage 4 cancer and passed within a shocking two weeks. We didn't expect him to pass so quickly so we didn't have arrangements set just yet. Our family had to immediately have a service within 4 days. What would have normally taken weeks, Jeff and team turned around for us in days. Jeff was calm, kind, attentive, communicative, and made our lives so much easier at such a tragic and stressful time. We can't thank them all enough for giving us a peaceful experience.

Our family used the Englewood location. Cathy was so helpful and caring at this difficult time…read more She kept us informed, shared good need to know information, even did the prayer cards, and obituary for us. I would highly recommend Cathy at All Veterans-All Families.

I can't imagine a worse experience. It started with being given the wrong person's death…read morecertificates to being given wrong burial instructions. Why wouldn't a funeral director know the rules of operation for the National Cemetery for veterans? Especially when All Veterans is the name of the business! I was told that the cemetery would call to set up the burial so that the family could be there when our loved one was laid to rest. Instead I received in the mail a packet with the section and grave number where he was already buried. It was devastating for the entire family. We all felt that we didn't have the closure we needed. When I think of him buried with none of his family there just breaks my heart.

I seriously can't understand the bad review where this company followed the LAW on how to handle…read morecremation/family & who signs/responsibility. Do you want your family member handled illegally when they die because that won't happen here! None of the bad reviews are true they are people trying to wield power when they feel helpless. There are burial at sea & other amazing services offered here. Look no further! All five. I wish I could bring everyone here when they cross over.

The family members who Guided us through this process were so compassionate they made us feel…read moreimportant in all the decisions. Very understanding and I would definitely recommend.

My father passed away unexpectedly, leaving my sister and I numb and saddened yet we had to take…read morecare of all the difficult stuff. Sal made it all bearable and effortless. He took care of my fathers Veteran burial details and kept us updated throughout the whole process of cremation. Covell's was a blessing in a very dark time. Thanks, Sal.

Was met with snippy remarks by Marisole. When I asked who…read morethe owner was and if they could call back the call was ended with "I hope you have the day you deserve" My brother was tragically killed- an awful way to handle business when you are working with grieving families. Disgusting.

We used their services end of September. Emma was very sincere and accommodating. She answered all…read moreour questions and was very respectful. She was explaining the whole process in a dignified way and we felt like our loved one will be well taken care of in his final moments. They are very reasonably priced. Other places we called wanted almost double the amount for same service. Would definitely recommand them

What an amazing service during such a difficult time! When I lost my father, I knew I would have to…read moredeal with his funeral service, but I didn't know what to expect or where to start. Luckily I came across Kay at Sound Choice and she couldn't have provided a better service. She handled everything for us, all at a very fair price. I honestly didn't have to really do anything besides sit down and talk with her; otherwise she took care of everything. I had my dad cremated, and we had a service for him to celebrate his life. The service area is modern, clean and very pretty compared to some of the other places that we went to (they were dark and smelled). She also ordered a locket for me, which have my dad's cremated remains and finger print on it, so that I can take my dad everywhere with me. I give my highest recommendation for Kay and Sound Choice!

Wow! We had been told this was known as the "Arlington of the South" and were driving past on our…read moreway to somewhere else when we saw the entrance. I actually pulled a U turn. So glad we chose to stop and take some time out of our day to consider the meaning of this important venue. We don't have immediate family buried here but we felt connected to everyone when we departed. My husband and I were both moved to tears reading the quotes and inscriptions from and about veterans who served their country. Besides the quotes, there are multiple displays with photos and captions that tell the story of war. We hope that young people will be encouraged to visit this site to read about the lives of veterans and the deep impacts that their past service has had. Our veterans maintain and uphold the freedoms we enjoy because they chose (and still choose) to step up to defend those freedoms. The folks who put this venue together got it right. Thank you for reminding us of the sacrifices our service members and their families made (and continue to make) on our behalf. I am recommending to everyone that they visit this amazing site. Just be respectful and keep things quiet to honor the brave souls interred here as well as their families. They earned our respect.

It's a Beautiful cemetery that honors the military men and women who have kept our country and…read moreothers safe.