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    Groover Funeral Home

    3.8 (9 reviews)
    Open Open 24 hours

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    2 years ago

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    Baldwin Brothers A Funeral & Cremation Society Bradenton

    Baldwin Brothers A Funeral & Cremation Society Bradenton

    (3 reviews)

    butch Kenney was an outstanding professional who easily guided us through the plan process. he's…read moregreat! I highly recommend him! James and Eileen Restaino

    Baldwin Brothers in Bradenton, this organization was the wrong choice for our family. It probably…read morewill be the wrong choice for your family as well. My brother's arrangements were mis-handled from the very beginning. During the pre-need arrangement appointment we were promised things that did not materialize. We were told the body would be picked up promptly and be in the care of Baldwin Brothers the entire time. Neither were true in our case. The body was left in the hospital for well over a day and a third party company, not Baldwin Brothers was used to pick up the body at the hospital. We were told repeatedly he would be in the care of Baldwin from start to finish. Using a third-party company, Suncoast Transport is not in the hands of Baldwin Brothers. We were given repeated excuses why the body was not picked up or why the identification of the body would cost an additional $300. Even excuses as to why the phone at the office was not answered for over a day, why the obituary on the Baldwin website was not posted as promised or why the death certificate could not be issued. Even excuses as to why the cremation permit would be delayed thus a delay in the cremation and our getting his ashes to do his inurnment at the cemetery. We got to see the body three days after death. He was warm even though Florida law requires refrigeration after 24 hours. His limbs were limp and bottom of his hands and fingers were black. We have pictures. This after only three days. I believe if he were under refrigeration we would not have had to experience the look and smell of my brother's remains. Please don't do this to your loved one. Go to a professional that will treat you and your family with the respect that you each deserve. RUN, DON'T WALK AWAY FROM BALDWIN BROTHERS IN BRADENTON FLORIDA. We intend to make our case known to several industry oversight organizations in Florida. In regards to this matter we have hire legal counsel and expect to pursue this trough state regulatory and licensing as well as through professional affiliations.

    AM Cremation & Funeral Care

    AM Cremation & Funeral Care

    (14 reviews)

    My brother passed on November 16. He wasn't cremated until December 11th. We didn't receive the…read moreashes until December 16th. When we called we were met with excuses and rudeness. Matthew was dealing with my sister and one day out of the blue he called me. Me: Hello? Matthew: this is Matthew. Your brother has been cremated and I'll over night the ashes. Me: Excuse me? Hello? How are you? Matthew: I'm not doing well. Proceeds to talk about himself. Me: you realize you've never spoken to me before? I was in tears during that call. He was so abrasive and selfish. The death certificates were placed in the same box as the ashes. He said the ashes would be in a separate box. They were not. I've never dealt with anyone so uncompassionate. I wish I could give zero stars. Do not go there!!!!

    I called the funeral home on how to change the incorrect information on the death certificate. The…read moreowner was extremely rude and very belligerent. At no time did I make any accusations of wrongdoing on their part, just simply wanted to know how to amend the information? At one point he told me he didn't care about my sister or her information he has other people waiting and that it was not his problem that a family member gave the wrong information. I have never in my life spoken to a person with so much anger and vitriol. I clearly understood once I read the other reviews. This person has a severe anger issue and doesn't know how to interact with the public. I would highly recommend using another service.

    Groover Funeral Home - funeralservices - Updated May 2026

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