Cancel

    Open app

    Search

    Grooming Tails

    3.9 (48 reviews)

    Grooming Tails Photos

    You might also consider

    Recommended Reviews - Grooming Tails

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    this is phoebe after!

    I brought my dog Phoebe a Pomeranian here a few months ago for a bath and nail trim. Everything went well, staff was nice and reasonably priced! I brought her here again last week, Thursday April 2nd @12:30. I have not cut my dogs hair for three years, because i wanted to grow out her beautiful long hair like every Pomeranian should have. I explained in detail to the two staff members (i remember exactly what they look like) what i wanted and what is expected. They said, "ok so not length cut off right?" i said correct. i told them NOT to touch her tail. I also told them to NOT use straight edge scissors only the thinning scissors to shape her and trim the stragglers that were longer than the rest of her body. Told them paw pads yes cut of course, and her butt hole. I even showed them a picture of what i wanted!!! i picked my dog up and she was shaved, and botched. They must have used a razor and 100% used straight edge scissors and NOT the thinning scissors. They CUT her tail when i specifically told them not to. i am not sure if one of the employees i talked to took care of her or she passed my dog onto someone else but clearly they did not understand what i wanted or communicated this to staff memeber who was grooming her. When i explained in DETAIL EXACTLY what was expected from them, they did THE COMPLETE OPPOSITE. I am disappointed, sad and mad. They ruined my dogs fur that i was growing and tamed for three years. It is not about the money, it is the fact that they did the complete OPPOSITE of what i asked for. I am writing this review so other people see this and know what to expect from this business. i paid and tipped before they gave me my dog, i saw her and walked out crying. That is why i did not say anything there and then because of how frustrated and sad i was. i left a voicemail a few hours later during operation hours. Never heard back so a week later i am writing this review. I pray another person does not go in there expecting one thing and having their dog come out a different looking dog!!

    Johnny B.

    Ozzy has his first visit here yesterday and they did a fantastic job with his cut and grooming. He looked wonderful and he was super happy with his new cut. I drove from Newport RI to visit this shop and immediately rescheduled because of the great job they did. He's 8 years young and next time I'm bringing his newly acquired half sister to get groomed as well. You may have to wait a little longer but I would rather have a happy dog than a bad cut. There is plenty to do in the area nearby to keep you busy and they were super attentive and kept me up to date on his progress while he was there. Thanks so much!!!

    Karen G.

    This was our first time bringing our two little dogs here. I am BEYOND pleased at the work that they did on our shaggy pups! Absolutely beautiful! Everyone was so nice, too, and now that we're home, the dogs seem much more relaxed than they ever have after other groomers. We have found our new place!!

    MarioJorge F.

    The best pet groomers in there area. They treat my puppy so well and clean him up so nicely. They always add a neck tie with their service on the pups.

    Autumn F.

    I have been bringing my Madison here for over two years now and they always do a fantastic job! Madison looks great every time and she is always well taken care of.

    They did a wonderful job!!!

    We brought or Cavachon (20 lbs) and Teddybear (12 lbs) here for the first time and couldn't be happier!!!! The Team truly cared for our furbabies and were so wonderful with them. They look amazing too!!! Great job Grooming Tails!!! We, Tank and Laila thank you!!!!

    Christen V.

    I love it here And so does zuko! They do everything just right he is well taken care of and smells good for a week! Sandy is the best . Two thumbs up

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Beth S.

    Beth S.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Johnny B.
    26
    122
    154

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nikole B.
    319
    16
    3

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Diana S.
    174
    13
    21

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bob B.
    0
    10
    0

    8 years ago

    Not just dogs, folks...groomed my himalayan/persian cat to perfection. Very satisfied and will be back. Great job...thank you!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    They always do a great job on Molly and Sam. They are reasonably priced and always fit me in

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Grooming Tails

    Review Highlights - Grooming Tails

    Beth is wonderful my dogs always leave looking & smelling dynamite.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pet Groomers 2,097 times last month within 15 miles of this business.

    Verify this business

    Village Paws - Max is ready for a nap after his great grooming session at Village Paws    And we thank you

    Village Paws

    (45 reviews)

    I have had dogs for 25 years and gone to a lot of groomers over the years…read more I have never had a groomer who has the patience and compassion that Jules has with my current dog who is small but a biter. 1 out of 10, she is a 10+. Every one there is so friendly and accommodating. I would recommend Village Paws to everyone, and I have.

    We have a golden doodle and thought we'd give Village Paws a try for grooming since our regular…read moreroomer wasn't available. We stopped by their location on Friday to have a look and find out some details. We were told they had opening the following week and a bath and grooming would take about 2 hours. We called the following Monday and booked a slot for 9:00 AM on Wednesday. On Wednesady we arrived before they opened at 9:00 AM and were the first client there. We checked in and provided a photograph of the dog with the cut we wanted. They then told us he would be done in 4 hours, maybe 3, but would call us 20 minutes before he was ready. As we hadn't received any call by 12:00 noon (3 hours later) we called to check of the status and were told he was ready for pick-up. So much for the 20 minute advance notice. The end result was his cut was a whole lot shorter than we requested and his chest and inner thighs were almost bare. In looking him over once we got home I discovered a tick on his inner thigh that was clearly visible due to the lack of fur in that area. I'm confident he had the tick on him before we arrived at the groomer but would have thought they would have seen it and removed it during the grooming. Granted they were $16.00 cheaper than our regular goormer but certainly not worth it considering the excessive amount of time the dog had to be there, lack of the call to let us know he'd be ready pick-up in 20 minutes and the almost overall buzz cut he receiced. Fortunately it will grow back given time. Needless to say we will not be back.

    Dtails Pet Grooming & Nutrition

    Dtails Pet Grooming & Nutrition

    (78 reviews)

    Karissa and the Dtails team,…read more Thank you so much for the wonderful flower arrangement sent for Messina's passing. I want you all to know how much it was appreciated. She was always treated with love and respect by the team. Please give them my best regards. Keep up the great work! Stefano

    When I made the appt for my Maine Coon to be groomed i was informed he would be bathed and brushed,…read moreears cleaned, nails trimmed and he would be shaved into a "lion's cut" as per the description of the full service grooming package i was booked and ultimately paid for. Upon drop off i was told everything from the back of his front legs all the way to his sanitary area would be shaved. I agreed and thanked her for the explanation. When I arrived to pick him up i paid for the full service BEFORE they brought him upstairs to me, my mistake. When we arrived home i noted he smelled nice and clean and his ears were visibly cleaner, other than that you could not tell he had been to the groomers! His fur was still very lengthy on his entire belly from the back of his from legs all the way to his sanitary area. He had not been trimmed let alone shaved what so ever. I called to inquire and clarify the expected services and was told he was shaved and if i wasn't satisfied with it to bring him back in. I certainly was not about to bring him back after being charged $164.50 simply out of fear of what he may look like the next time after I had made the complaint. I am happy to read to many people have had positive experiences with this establishment, unfortunately I am NOT one of them. I feel as though they set the expectations for me two separate times, both on the phone and in person and I paid the full price for services that were not in fact completed. I hope you have a more positive experience than we did today.

    The Grooming Box

    The Grooming Box

    (8 reviews)

    Hartford

    We have a Persian cat who requires daily brushing and the occasional bath, and even then it's…read moredifficult to keep up with all the fur! We started taking him to Kaitlyn a few years ago, and it's one of the best decisions we've made. She always returns him in beautiful condition, looking so handsome and smelling great. She treats him with the utmost care, as if he were her own, and she always does an excellent job with his lion cut. Before finding The Grooming Box, we had tried another mobile groomer at a comparable price point, and even with two people in the van working on him, the results weren't nearly as good. The difference in quality and detail with Kaitlyn is night and day. I've recommended The Grooming Box to friends and co-workers in the area, and everyone has had wonderful experiences with nothing but positive things to say about Kaitlyn and the other groomers. The staff who answer the phone are polite, professional, and easy to work with, and the quality of care and grooming is unbeatable. We look forward to continue using The Grooming Box and Kaitlyn for all of our future grooms and pets.

    Thanks for repeating your previously stated policy,Alcimar. Your staff WAS dismissive, and you are…read morecorrect. However, you completely ignored the disconnect between your Web sites stated policy of waiving the deposit for returning customers, and your staffs discussion with me, stated it was discretionary on your part. Again, the deposit requirement is all about you, and not the customers. Good luck.

    My Lucky Dog Daycare - Doggy Daycare

    My Lucky Dog Daycare

    (16 reviews)

    We'll start with the human interactions first: the staff are so nice and welcoming, no matter the…read moretime of day. On our first visit, we did a temperament check. Quick 15 min hello around other dogs. They were thorough in their analysis of my dog, and his attitude, and recommended a Saturday daycare to ease him into a new place. The staff also stressed getting vaccine data and keeping it up to date before even letting my pup go into any room with other dogs, which I thoroughly appreciated. Since that first visit, we've had no issues with pick up or drop off. You have to pre-book your dog for day care or boarding via their app, and they book up fast. They offer grooming too but last I checked, they didn't have a full time groomer. They likely do now, so just ask. Now the dog part: My dog has been coming here for the past month and LOVES IT. He's always been calm in the car, but when I pull up to the lot, and put the car in park, he's out of his seat and pawing at the door to get inside the building! He leaves the day care excited from a day of play, and proceeds to crash on the couch once he's home. Best part is that he doesn't come back smelly or gross, even after a long day! My Lucky Dog has become his favorite day care! We love it here and are excited to keep coming back!

    We were recommended by a few members in the Cumberland facebook group to bring our dog Mia here…read more Boy, are we thrilled we did. We send her 2-3 times a week. She is a high energy husky and really needs to burn through that energy during the week. The staff is beyond excited and friendly when we drop her off. They also allow us to bring her frozen kong for her to enjoy during nap time since she isn't much of a sleeper when she's excited. Overall, I feel confident and safe leaving our fur baby with them. They truly allow her to be herself and she has a blast going here.

    Grooming Tails - groomer - Updated May 2026

    Loading...
    Loading...
    Loading...