The young owner is such a sweetheart and does a great job. Our cat Loki agrees. We'll be back!read more

From the owner: We bring the services to you!read more

We've been bringing our Labrador "Cole" to Lucky Dog Club a few times each month since he was a…read morepup. We love the ability to watch him on live stream video and he loves going. As soon as we make the turn that (he knows) leads to LDC, he starts to whine and shake with delight. Once we park, I need only open the car door, no leash required! He launches himself at the front sore and repeatedly splays himself on it until I let him in, continuing to whine with anticipation. When we reclaim him at the end of the day, he's totally spent, docile and compliant. The staff is great and it shows. This is one awesome doggy day care and kennel, they segment the dogs by size and temperament. Everything runs smoothly. I heartily recommend Chagrin Valley Lucky Dog Club.

Based on today's customer service. 1. They answered the…read morephone. 2. Provided info I needed. 3. Advised forms needed were available online and what extra info specific to shot record needed. 4. I was able to fill out and submit all the forms online. 5. They were able to confirm paperwork received meets all the requirements. 6. Boarding confirmed. This process couldn't have been any easier at least as a first time experience with this company. I'll update after complete with boarding process. So far so good.

Don't go...... I messed up on the time of my dog's scheduled grooming appointment. I got there a…read more1/2 hour late. They would not take him. The groomer said she was "overbooked anyway" Well guess what.... I noticed my credit card was charged for 124.00 dollars. Completely unauthorized . In fact, They kept my credit card number from the first time I went. I never said they could keep my card on file. It is fraud that they have charged my card without my permission. I have notified my bank and have filed a dispute. Another interesting fact, the first time I was there the groomer said she had to muzzle my dog?? He had been groomed with another groomer multiple times and was never muzzled. Unfortunately, she moved. I took him today for a full groom somewhere else and he was not muzzled. They also operate under smoochie pooch.

wonderful staff. very gentle with pet customers. located in bainbridge, twp, ohio. website map…read morehas them near tampa, florida. 0___0

BEWARE! We picked our dogs up yesterday and spent a pretty penny boarding them, only to pick them…read moreup with 1 chewed up leash and a dog bed. Our dogs don't do this at home. I called today to complain since this is the SECOND time we've picked them up with a ruined leash, and I got yelled at. Yes I fought back, but I did not get anything from them other than "its my fault" this happened under their flippin watch. A proper customer service mentality does not exist with that place. We will NEVER step foot in that place again, and I will be blasting them with bad reviews everywhere I can, between Google and word of mouth.

My wife and I have used Alador Pet Resort 3 times before. Each time we have had stellar service…read morefrom the entire staff for our yorkie named Odie. So obviously, when we were planning to travel abroad for the week last week we made sure we made a reservation for Odie. I happen to notice a couple of discouraging reviews from other folks and I was concerned. Did something happen with staff, service? However, when Odie arrived he was greeted in rockstar fashion. Everyone had been looking forward to seeing him. The staff was more than happy to keep us informed as to how he was doing during the week. When we picked him up, he was groomed, with nails done. They even gave them a tie to wear around the place. We have already scheduled his next vacation at Alador. Anyone reading this review should be doing the same thing with their pet. Thanks to the entire crew is really not enough. You guys are awesome!

My doggie absolutely loves going to All about Dogs! I am not anxious when I leave him for day care…read moreafter grooming he loves it there. Groomers are top notch, caretakers are wonderful - creative in their "Report Cards." It's a great special touch . Cannot recommend this place enough ~ they really love their jobs as you can tell with their gracious attitudes. I'm so happy we have them.

We made an appointment for a dog evaluation to have our 18 month old female German Shepherd attend…read moreday boarding 1-2 days a week. Arrived at our 8:30 am time and informed the staff. I was told to have a seat by the entrance door where customers were dropping off their dogs for the day. A man brought in his 2 Border Collies who immediately turned right and started to snap at our dog who barked back. Nothing was said to the owner of the Collies. He then dropped off some cookies and gifts to the staff and left. Still waiting patiently when a pug and a Doberman arrived and came up to our dog who again barked back. The woman who had the Pug came and apologized and she stuck her hand out close to our dogs nose and she tried to nip at her but did not bite. A few minutes later one of the staff approached me and I was told they would not take her as she showed signs of aggression. Mind you she was in unfamiliar settings with a lot of activity close by- how would most dogs respond? That was it, no evaluation, just an assumption of aggressive behavior. I guess it's all our dog's fault- not the the dogs of the regular clients. Did not even get an I'm sorry from the staff. We had this same dog board there overnight for a week one year ago- no problem. Condescending and rude behavior by the staff and clearly unprofessional. Moral of the story - be like Skippy the nerd and bring cookies! Will not be coming back and would not recommend! Merry Christmas!

WB took wonderful care of our rescued French Bulldog. Will use for our next trip when we need to…read morekennel Winnie. Thanks!

Made me pay for my dog to have play time. Insane. I figured that would be expected with boarding…read morebut apparently not.

I chose 4Perfect Paws mobile service based on a referral…read more An appointment was scheduled. However, due to weather conditions she couldn't come to my home as planned which was totally understandable. She gave me the option to reschedule or come to her shop. I chose to reschedule and confirmed the date and time for Tuesday, January 27th at 1 pm. The groomer didn't show up, and unfortunately, I didn't receive any notification or heads-up about the change. I waited for a bit and then tried to get in touch with her but I couldn't reach anyone; which was actually disappointing because I was looking forward to my fur baby's appointment.

Paula did a great job and was very friendly. Came out right away and took care of me 2 dogs…read more Cost is steep for 2 mini poodles but I was happy to have them taken care of last minute.

I have used the Collar Club (Lyndhurst, Ohio) four or five times now, in the past year or so, to…read morecheck in on my cat(s) while I'm away. The point person is always easy to reach. I like that I get a report right after each visit, the house is kept in order, litter box cleaned daily, cat food cans rinsed out, mailbox contents brought in (even though the mail was supposedly on hold). I even noticed that both the door knob lock and the dead bolt were locked when I returned, even though I left the dead bolt unlocked when I left because with the humidity, the door was hard to open. Oh, and the cat sometimes regurgitates hair balls and those are cleaned up as well. The peace of mind is great. -Hope

NCC took care of our Dog Caspian recently while our family went on a one week vacation. I have…read moreabsolutely no complaints or concerns with her or her partners, I've only got compliments. They were great with communication: we received texts and photos every day with updates and personal messages about how he was doing. Caspian was happy and healthy when we returned. What else could we ask for? I'd totally recommend her service as reliable and responsible if you need someone to care for your pets.

Erika is the only person I trust with my girl, Maggie. She comes and takes her for walks and hangs…read moreout 4 days a week while I am working. Maggie is a golden retriever (in the pic above ) and deserves all the cuddles in the world....and so does Erika for being her second best friend! Thank you to Friends Indeed for taking care of my girl when I can't. I can't recommend this place enough!!!!!!

From the owner: Entrusting your pet with someone is a very big deal. You can rest assured that with me as their…read moretemporary companion and guardian, that your pets are safe, well cared for, and will get as much love from me as they’d get from you! My passion for animals started when I was a child, brought me up with training GSDs with my mother, and landed me in the veterinary care profession for over half a decade! •Someone to walk your dogs for you in the rain or snow? •How about transportation to the vet if the only available appointment is during your work hours? •Finally be able to take a last minute weekend trip? I’ve got you covered! With competitive prices as low as $25 and holiday deals sweeten the whole package, you can rest assured that your pets are my top priority!

Ingrid Nelson is a superb dog trainer and animal lover. She (and maybe an assistant) provide all…read morethe care. I have left my geriatric dogs and my anxious puppy. The kennels are clean, the dogs are safe, and they are exercised daily. She usually sends me a photo with a note saying how they are doing. I trust her with my dearest companions.

My senior dog with special needs found a friend in Ingrid. It was hard for me to leave Missy but…read moreyour thoughtfulness and innate interest in her emotional and physical well being made for a great weak for all. Thank you for being there for us.