I rented 2 jet ski from them and they were so nice and helpful, my family had an amazing time read more

Gringo Jet Ski - Jet Skis Near Me - Luquillo, Puerto Rico

Shakeer was very friendly and the whole staff ! we had a blast on there jet skis. Will def come again!

DO NOT BOOK ON THE WEBSITE THEY PROVIDE TOTAL SCAM!!! The employee at the booth pulled up the website for me on my phone as we watched, then I completed the reservation & paid thru Apple Pay. It showed as approved but then the same employee said he didn't receive the reservation and I should get my refund in 3-5 days. WHAT??? I had to argue to be sure I was able to get me and my family on the jet skis we paid for. The guy made it seem like we were the ones scamming and was complaining that he should have stood home. The manager on the phone was able to talk to the guy in the booth & work it out but what a terrible experience. Paid for (4) at the same time received (3) with one of us going solo without our group. Jet skis are beat to hell, broken mirrors, they run poorly & life vests are wore out! BEWARE!!! Sad way to represent Luquillo, Puerto Rico. *The location is good because of food choices close by but the actual beach is filthy. The water on the other hand is crystal clear. read more

Gringo Jet Ski - There booth & poor customer service employee - Jet Skis Near Me - Luquillo, Puerto Rico

See all

Amazing service, Aaron who helped us is originally from New York and Florida so we were able to relate to him! He was professional and very helpful! Although it was a drizzly day we had a blast ! He charged us $120 for 2 jet skis which was a great deal since the Carabalí park wanted $130 per jet ski! I highly recommend them and they let us ride an extra 15 minutes! Don't forget to bring your ID! read more

Gringo Jet Ski - Jet Skis Near Me - Luquillo, Puerto Rico

We had sooo much fun here!! The instructors are very welcoming, they are helpful to newbies (me), and they keep you and others safe on the water! They give you a quick run down of the jet ski what not to do where not to go and your on your way. They also tell you twice once on land and once on the water! We paid for 30 mins we receive 45! Thank you! We didn't keep track of time they did! Now the food is amazing! We were helped by Danny at the bar he was sooo fun and he makes great drinks! I had shrimp kabobs with rice and beans and a side salad! Everything is fresh and cooked so well! We also had a fish turnover as an appetizer so freaking good! They food was a decent price $12 for the meal and the turnover was $3. Coronas are $3! They play loud music! I would 100% recommend this place to the world! Btw you don't need to make a reservation you can just show up! read more

See all

Great business,, great owner !! Please guysss don't forget your ID I forgot my ID because I had sooo much fun even tho they remind you to get it but I was on cloud 9. From my experience!!! read more

DO NOT BOOK! THESE PEOPLE ARE SCAMMERS! They will let you rent a jet ski then at the end say you hit someone that you never did. Then hold your ID because you're an American and not give it back until you pay them. They wanted $500 to start and negotiated down to $80. That's all we had in cash so they accepted it! What a SCAM! DO NOT BOOK! read more

My husband spoke to the gentleman in this picture prior to going out on the water and was told he could split the hour we paid for so both our daughters could ride half an hour each. Charged $120 for one hour. Once in the water he said no we couldn't split the time and would have to pay for an EXTRA half an hour. He talked down to us telling us we can't do whatever we want and he never said that. He was very rude and condescending. Also. If we wanted to pay for extra half hour we'd have to wait even longer. Took over an hour just to get a jet ski. Paid for an hour and got 40 minutes. WOULD NOT RECOMMEND. read more

Gringo Jet Ski - Unprofessional worker. - Jet Skis Near Me - Luquillo, Puerto Rico

This was THE BEST excursion we did as a family. It's great for kids & adults, experience & no experience. There were 9 of us total. My mom, my brother, 3 girls ages 9-12, my sister, her boyfriend, me & my husband. Sergio gave us all a tutorial & safety briefing about jet skiing. We rode 2 per jet ski. Each child has to ride with an adult. My mom rode with Sergio, our guide. We all LOVE Sergio! He did an excellent job with all of us since some of us have never driven a jet ski or even been on one before. We took a five minute ride to the shore of Monkey Island. The water was clear and not deep at all. We saw some monkeys and Sergio told us about them & how they arrived on the island. Then we did 30 minutes of snorkeling around a sunken barge that has an excellent coral reef with plenty of fish to see. Sergio made sure we all knew how to snorkel. He was excellent with the kids & teaching all of us about the barge & the sea life. We saw sea urchin, held some starfish, saw trumpet fish, puffer fish, & touched a sea cucumber, just to name a few. Then we had 30 minutes of free style jet skiing. Sergio took great pictures of all of us so we didn't have to worry about bringing our cameras. We all had the best time. We highly recommend Gringo's Monkey Island Jet Ski Snorkel Tour. Thank you so much Sergio! We will never forget this trip! read more

See all

DONT RENT FROM THESE GUYS!! Unprofessional, rude and impatient!! There's a very limited area to jet ski and if you go the slightest out of bounds, they come racing up to you and talking very disrespectfully!! One of the 4 or 5 times they raced up to us, my wife and I at idle speed, bumped each other resulting in damage which they charged $500!! These things have to have insurance and I feel robbed!!! Go any where for jet ski rentals!! read more

Was great. Would recommend. Easy reservations and instructions. If you're in Puerto Rico this is great read more

Great jet ski experience. Friendly people, very clear rules, high quality jet skis. Cash only.

Gringo Jet ski rental is great. Only thing better than riding a jet ski is doing it on clear blue water. Also happened to have stopped in there earlier for breakfast and and drink which was nice. Went straight through to the beach too! So fun!! read more

If you are jet skiing in Puerto Rico, and not going here, you are wasting your money! I read some of the reviews of the past, and decided to try them. Their customer service was TOP NOTCH. You have to sign a waiver, DUH. We were celebrating my wife's Bday, and rented 2 jet skies for half of what they were charging in front of our hotel. Jet skies were in perfect condition, never felt like I was gonna get bamboozled. Next time, I'm in Puerto Rico, I'm bringing the whole fam. The mountains set the scene for a great ride. read more

Called on the phone and the person was very courteous and explained how to get to the place. Arrived and asked for information and one of the guys at the rental spot, the short one, was very rude, not mature enough to deal with clients. read more

Poor customer service. We arrived early in the morning and they were still close. We make our reservation at 12:30 they told us to came at 12:15. When we arrive they told us that our reservation was cancel because they were late in schedule. They didn't call us and didn't make us a space, even when we were in the list and it wasn't our fault. Waiting for this make us lost all day. Make sure to get the instructions right: 1. Select hour 2. Pay 3. Sign documents 4. Keep evidence 5. Make sure that you did everything read more

Failed to provide formal instructions or fit us appropriately for life vests, then proceeded to charge us an additional $100 for supposed damages. Nobody inspected the jet ski prior to us riding (literally one customer rode it in and then we got on). Upon our return they claimed we crashed the jet ski, which we did not at all, and imposed a charge while holding our license ransom. Criminal. Wish I would have paid more attention to the negative reviews before. read more

I wish I could give this zero stars but unfortunately Yelp doesn't seem to allow for that feature given the general standards we place in society and a businesses's ability to function. They should make exceptions for experiences like the one we just had. Allow me to take you on a quick journey... have you ever ridden on a golf cart with your grandma where you can only travel 2mph because there's a slight breeze in the air and you need to make sure her unsecured hair piece doesn't blow off in the wind as you watch a toddler wobble by with his new set of training wheels? That's what this experience was like. Although they don't tell you this in advance because it would prevent any living, breathing human from paying $80 ($88 if you're paying with card), the jet skis actually top out at 22 kph, which rivals the speed of a large land tortoise. But don't worry, what it lacks in speed, it also lacks in mobility, possessing the turning radius of a space shuttle and is about as nimble as my arthritic grandmother and her husband. Who's dead. I actually got a bit nostalgic at one point because the experience reminded me so much of Tuesday night missionary with my first wife as I checked my phone every minute waiting for the divorce lawyer, Phil, to text me back telling me he'd finalized the paperwork. But don't worry, you're not alone, it seems that these concerns may have been raised by others before judging by the lack of enthusiasm and the level of complicit lethargy of the guys working the shift. When we asked (in less colorful language might I add) about the possibility of finding one that goes above the speed a Nevada poll worker, they simply replied, no, with enthusiasm similar to that of a clinically depressed father on a heavy dose of xanax watching his stepson receive yet another AYSO soccer participation trophy. This experience was unlike any other, and I would not wish it upon my worst enemy. Save yourselves. read more

Worst jet ski rental on the island. My family has lived in Puerto Rico for decades, I used to visit 2-3 times a year before moving here. I have rented jet skis from just about every beach in the island and this was by far the worst experience I have ever had. They made us wait 3 hours for our rental and when we approached them to pick up the jet ski (15mins early) they said that there was "an accident" except we were on the beach watching the whole time and didn't see a single situation. They told us with an attitude we would have to wait 3 and a half more hours for our rental. What really happened is they sold our spots and since we were a smaller group they decided not to honor our reservation. Absolutely terrible! They are a joke. read more

this company is the biggest scam!!! booked a trip for my daughter who was in Puerto Rico for her birthday in MARXH 2023 prior to reservation time, I was informed that the credit card it is booked under has to match the license of the renter of jet ski so I called to explain I am in New York and my daughter is there for her birthday and I was paying for it but would need the money to be refunded , because of the ID MATCHING ISSUE so after the complete run around from the beach attendent and the office , i contacted who manages the online reservations finally got thru to someone who stated they will look into it and have it refunded would take 7-10 days ... so my daughters boyfriend booked the reservation under his credit card Becuz he was physically there and can have the credit card and license match... well IT IS MAY NOW AND NO REFUND , they even denied CHASE BANK DISPUTE... and I just called the company again AND COMPLETE RUN AROUND AGAIN ... ohh we can't deny dispute ... u should be refunded ... really WELL I HAVENT AND NOW U GOT $106 from me where services were never rendered and $106 from my daughters boyfriend who's reservation was rendered !!! UNPROFFESSIONAL, scammers !!! DO NOT USE THIS COMPANY read more

I requested a jet ski rental and paid for it as they asked. Once I paid I waited over 30 minutes for the rental and was ignored the entire time while they continued to take other people's money. I then asked for my money back and they refused and kept my money without riding the jet ski. Avoid this business they will take advantage of tourist. read more

This place overcharges you. It's $80 for 30 minutes, if you're paying card they add an extra 10%fee so $88 for 30 minutes. if you flip the Jetski you are required to pay $200. I have never heard of something like this. The Jet skis are not wiped in between clients. One person gets off while the next gets right on. The Jetski I used went up to 15 mph and then jumped before getting power. When I reported it to the employee he replied that "it's fine". I do not think it was worth the price. read more

I had a very positive experience first time there and everyone was very helpful and nice. Sergio made sure we felt comfortable before we got on the jet skis. Definitely recommend: first time in Puerto Rico btw read more

Really horrible experience here today. First, they have really old, junky here skies (ours beeped the maintenance light the entire time) second and much worse (if possible) is that they only let you jet ski an area the size of possibly three football fields--and when we ventured a little outside this imaginary line a horribly rude guy came and wanted to tow us back in. Really awful experience. That's 30 minutes and $80 of my life I'll never get back. read more

Really busy place they only have 5 jet skis going and after 3hrs of waiting I paid for an hour and got less then a 1/2 hour on didn't realize it to I watched video of my go pro camera. read more

super fun but customer service was terrible. only two nice instructors. one of them was disrespectful. called my family and i bitches and then continued to say "fuck you guys". im sorry what? $80 for 30 minutes though..hm. anyways thank u for coming to my ted talks read more

Instructor was excellent. Very informative. Had a blast jet skiing towards monkey island and the snorkeling forget about it. One of the most memorable moments. Six stars read more

Gringo Jet Ski - Jet Skis Near Me - Luquillo, Puerto Rico

Wow!!!! We are a family of four 2 adults and 2 teenagers. We went on a friday 10:30 am tour. We meet up with Bo at kiosk to pay by credit card and then headed down to Punta Santiago where Monkey Island is located. U can pay cash on sight too. At the location where you go to monkey Island is a private location and is beautiful! There we meet with Nick who gave us instructions and geared us up. He as well held our car key any any belonging we would like. John was our guide and took us out to monkey island. U can not go in monkey island but it is great to see them in their own habitat! John explains the island and history! U get to snorkel there and its spectacular! Then u get to free ride on your jet skis which our two girls loved. Have no pics to share scared to damage equipment. But this was a tour I would recommend. Top of our Fun list on our vacation! Thank you John, Nick and Bo!! Great memories for our family!! read more

My family went on the Monkey Island snorkel tour. We had a blast. Ivan was very friendly and accommodated is being late due to the holiday traffic. The snorkeling was accessible and the fish were incredible. Seeing the monkeys running around playing was so cool. Of course my 12 year old loved the jet skis. Tip - they only accept cash!!! read more

I had a great time taking the kids out in the water. Great service but wish you could go out further. Maybe they can set up a guided tour in the future. An hour is a long time to ski in a small area - 30 minutes is perfect. read more

I don't usually write reviews, but this excursion is worth the commendations. We had such a blast and unique experience seeing the monkeys and snorkeling too. The guide, John, went above and beyond, getting us on the wave runners!!! He was not only knowledgeable, but friendly, and funny also! His colleague, whose name escapes me, but is a former Boy Scout was professional too! Since our reservation fell through to Culebra, we were very pleased with this alternative to get out on the water !!! Even saw a rainbow and manatee !!!! Thanks guys!! Signed, You know who this is :-) read more