I rented 2 jet ski from them and they were so nice and helpful, my family had an amazing timeread more

Shakeer was very friendly and the whole staff ! we had a blast on there jet skis. Will def come…read moreagain!

I would not recommend this service. We booked a reservation with Lenny, who offered a discount. She…read moresaid for this discount to work we needed to be scheduled at a different time for the early bird special. The time was confirmed multiple times and Lenny said that she would be there. When we arrived the next day at the stated time, only Felix was there and was unable and unwilling to honor this agreement, even after speaking with Lenny himself. We politely asked for a refund and he said he was unable to do this as well. We also noted that we were in PR for another five days and also offered to split the group up and Felix was unable to work with us.

Jess was awesome, the team was super friendly, and we had such a great time! Definitely recommend!!read more

Great staff, easy to book, very professional. They were…read morefocused on safety but also let us have a full experience. We will use them again!

This company stole our credit card information immediately after renting a jet ski. They…read morefraudulently charged my card more than 20 times to different online stores only moments after my purchase.

Worst experience of my life. DO NOT RECOMMEND. Please book with someone else who WILL care for the…read moresafety of it's customers. Edwin and Adriel were our captain and co-captains. Due to their lack of safety multiple people were hurt during this trip. I had to be in severe pain through your the rest of my trip due to my injuries. I was in paradise but hurting for the remaining of trip due their careless actions. Captain would go missing for long periods of time and head into other boats. Once we reached back into the dock the captain stated " Bájalos a la chingada". For safety and customer service I do not recommend.

Edgardo & Josian were amazing. Edgardo will be a Captain in no time! They were professional,…read moreprompt, hospitable, fun, and funny! We loved it.

VIP Adventures is such a fun spot for water activities in Puerto Rico -- they've got everything…read morefrom snorkeling to kayaking, and the prices are super fair for what you get. It's an easy way to spend a day in the sun without breaking the bank. The only hiccup was during check-in. I was told to head to the back for the "dos and don'ts" of snorkeling, but when I found the staff member, he just said, "yeah, you snorkel on the other side of the bay," and pointed behind him. No safety rundown, no directions, nothing. I ended up going back inside, and thankfully another staff member stepped in and got me set up properly. Once I was out in the water, though, it was beautiful -- calm, clear, and full of marine life. Overall, a great experience with just a small bump in the beginning. I'd definitely return.

While in Puerto Rico, my daughter and I booked a kayaking tour with VIP Adventures, and it turned…read moreout to be an awesome experience. They ask that you arrive about 15 minutes early, and when we got there, most of the staff greeted us inside the storefront before directing us out back to the kayaking area. For belongings, they give you two options: you can pay $5 for a locker with a key, or you can leave your things in the storage bins out back where someone is always present. I wasn't completely comfortable with the bins, but the staff reassured me that nothing had ever happened to guests' belongings. I decided to take the chance, left my bag there with cash inside, and thankfully, everything was safe and untouched when we returned. Our instructor was Kyler and he was amazing. He was patient, informative, and honestly did most of the work steering our kayak since my daughter kept getting frustrated and turning us in the wrong direction. Kyler shared a lot of history about the Condado Lagoon, pointing out landmarks, statues, and explaining the local marine life--what's there, what isn't, and why motorboats aren't allowed. The way back was more challenging because of the wind, so this time it was up to us to paddle. I ended up doing most of it (patting myself on the back here), and by the time we finished, I was completely soaked from the back--no idea how that happened, but it was all part of the adventure. We wrapped up after about an hour, grabbed our belongings, and everything was still there. Overall, it was such a fun and memorable experience for both my daughter and I.

Excellent experience in the tour guide was very knowledgeable. He even gave tours on the way to the…read moreport that was unrelated to the tour of the bay. He explained the differences between the different locations such as Condado, Isla Verde, San Juan, nd Old San Juan as far as what type of activities were available in each one. The crew was excellent and the other passengers made it a great experience.

I booked a combo tour for Cueva Ventana and Gozalandia Waterfalls via Tripadvisor. PR Tours was the…read moreactual service provider. The tour cost $135 per person. Honestly, that's a bit pricy in my opinion, but it's worth the money if you don't want the hassle of driving yourself. You are literally paying for someone to drive you to the attractions and that's it though. Our tour guide didn't visit the cave and didn't swim at the waterfall. The cave and waterfall were enjoyable experiences. The two star rating is primarily for the service provided by our tour guide Angel. Angel arrived promptly. He was an affable, young handsome twenty something. He picked us (party of 2) up in a minivan and said there'd be another two people joining us. He picked up another couple at a nearby hotel. The other couple were of Puerto Rican decent and one of them was a native of the island. We sat in the back of the van adjacent to the rear speakers, the male tour guest sat in the middle of the cabin and his girlfriend sat in the passenger seat. Angel and the other couple laughed and talked the entire trip in Spanish. Angel also blared loud Spanish rock/pop music throughout the ride without regard for us (the customers). He made no attempt to include us in the conversation and only talked to us a few times the entire day. Once was while helping us order lunch and another time was while the other couple was swimming at the waterfall. (My sister and I didn't swim) He also talked to us before picking them up and after dropping the off at their hotel. Other than that it was as if we were invisible. Generally speaking, it's not the job of the tour guide to entertain guests so I don't care that he didn't talk to us. It didn't bother me that they were speaking in Spanish either. My problem was that Angel didn't provide the same level of service to ALL of us that day. He seemed to forget that he was working. He wasn't hanging out with his friends for the day. I get that he probably had a cultural connection with the other tourists, but that shouldn't have affected the way he did his job. At one point we got out of the car and all walked towards the waterfall. Angel began to point something out to the other tourists in Spanish. It seemed to be about the location, but he was clearly talking to them since he was well aware of the fact that we did not speak Spanish. I thought that was a bit rude because at that point he was blatantly excluding us from the conversation. Either make an effort to include everyone or don't talk to anyone at all. We were all tourists... we all PAID for the same experience. If the other couple had been white or another nationality (not of Latin/Hispanic decent) then Angel's behavior would've been different. My point is that it shouldn't matter who is on the tour. Everyone should be treated the same. Angel also drove much too fast at times in my opinion. He took curves and turns daringly fast without regard for how we (the paying customers) may have felt. The attractions were far from the city in an extremely mountainous region. The ride was bumpy with a lot of twists and turns. On two occasions I saw him cut drivers off as they were trying to merge on the highway. I don't think that he was purposely being reckless. I just don't think he's even aware of the way his driving may impact the tourists he encounters. In my opinion, he drove the way many young guys drive... fast and fearless. The problem with that was he was WORKING. He wasn't cruising with his buddies. He should be more conscious of his behavior and how it may be impacting his customers. I went on another tour via Tours by Locals and our tour guide provided excellent customer service. He was a careful driver, he asked us if the radio volume was ok and genuinely cared about the quality of the service he was providing. He was older though and had been giving tours for years so he understand that the needs of the customers is the only thing that mattered. I gave him a $20 tip and he earned every penny. I didn't give Angel a tip because I was unhappy with his level of service to us. He drove us to and from the attractions, but we paid for that. The tip isn't mandatory and shouldn't be expected by the service provider. It should be earned. I always tip and believe that people should do so generously or stay home so I felt bad about not tipping Angel, but he failed to earn it from US so I decided not to give him one. I did speak with a young lady from PR tours prior to the tour to confirm and found her pleasant and professional. I don't recall her name. This review isn't a reflection on PR tours or the overall experience I had dealing with them. I'd absolutely book a tour with PR Tours again in the future.

We probably had a few more rum drinks in us than the instruction manual recommends, but the staff…read moregot us geared up, life jackets on, safety talk done, and sent us out across the bright blue water of Saint Thomas. These machines are no joke either modern Yamaha and Sea-Doo jet skis that'll absolutely fly across the water if you let them. Next thing you know, we're out there like a couple of overgrown kids checking off a bucket-list item I normally wouldn't splurge on. Another couple pulled up beside us and suddenly it turned into what felt like the Caribbean Grand Prix. Hard banking turns, hopping wakes, spraying each other with rooster tails of water like a bunch of irresponsible pirates. At one point it felt less like jet skiing and more like bumper cars on the ocean. The laughter, the shouting, the pure reckless joy of the moment it was childish, ridiculous, and absolutely unforgettable. I'm not saying we broke every rule... but I'm also not saying we didn't. Now don't get me wrong be responsible out there. These guys take safety seriously, with briefings, life jackets, and a safety boat nearby while you ride. But I'll say this: from the friendly staff to the convenient location (even our cab driver told us to go there), it turned into one of the most fun memories of the whole trip. Nobody got hurt, nothing got damaged, we didn't get hauled off by the marine police and somehow we rode back to the dock laughing like kids who just got away with something. I usually save my money for boat tours and cruises... but this? Totally worth it. One of the wildest, funniest afternoons I've ever had on the water.

Update May 6, 2024…read more We used Tropical Adventure - St. Thomas for our rides to and from the airport again during our stay on St. Thomas. Once again, the service was excellent! Omar, our driver, was always on time and had the SUV in tip top shape. Clean inside and out and smelled nice. Omar did a great job navigating us back to the airport on the final day of Carnival. Continue to highly recommend Tropical Adventure - St. Thomas for the private SUV airport transfer.

The staff at Ocean Pro are so awesome!! From the check in to the guides on our freestyle jetski…read moreadventure, everyone was very very kind and helpful. The freestyle jetski was awesome, we saw multiple sea turtles and got to ride around in beautiful water. And yes you can go fast! We did 30 minutes and it was the perfect amount of time.

Let me start off by saying best prices , for a freestyle ride ! Beautiful location, friendly and…read moreknowledgeable staff! Diego , our guide was the bees knees ! I definitely recommend doing JetSkiLife if you can

We booked Ocean Motion Jet Car during our trip to Puerto Rico, and WOW !! this was honestly one of…read morethe highlights of our vacation. It was our first time trying anything like this, coming all the way from Texas, and we didn't know what to expect. But Bryan and Luis took amazing care of us from start to finish. They explained everything clearly, made us feel totally safe, and their energy was so fun and welcoming. You can tell they take pride in what they do and really want you to enjoy the experience. Once we got out on the water, it was unreal the views, the speed, the adrenaline... everything was perfect. If you're visiting Puerto Rico, you HAVE to add this to your list. Bryan and Luis made it an unforgettable experience. Highly recommend!

My girlfriend and I decided to do this it was $ 230.00 dollars for half an hour they tell you to…read moreget there at least 30 minutes before your reservation we were there one hour before they had a safety video they wanted you to watch we started watching it after 2 minutes they said okay we can go now so much for the safety video the max speed was 30 MPH the steering wheel can only go @ 2 inches left and right so you don't flip it over they have you follow a jet ski so you don't go to far also to keep it eye on you it was fun.

Definitely one of the highlights of our trip. The water is beautiful and perfect for swimming and…read moresnorkeling. Our hosts were very good at explaining how to snorkel for first timers and guided use to the reefs. Equipment was top notch and we saw so many beautiful fish. The lunch was tasty and we had unlimited pina coladas and coconut mojitos ayyyy!! Also we got to go down a water slide off the boat. So special and memorable!

We had the best time!! The 5 hours fly by, but also moves at a comfortable pace. I didn't want the…read moreexperience to end, but also felt fully satisfied by the end. We enjoyed the sunshine, the fun vibes provided by the crew, got to wander around Icacos, and also got a gorgeous view of the sun setting! Drinks were delicious & lunch was provided. They have everything you need to have a comfortable journey! Super happy to have picked this organization to experience a boat tour with.