Joe and his staff are top notch. He thoroughly explained the various options (cleaning versus cleaning with gutter guard). He was sincere throughout the entire process. I did not feel pressured to purchase his services. He answered all my questions and promptly returned my calls. I would rate his customer service (i.e., promptness, sincerity, reliability) A+. I would rate the work of his staff as superb. They arrived on time, completed the project and waited until I arrived home to explain the entire process. After a day of rain, I received a message from Joe asking whether water was draining properly. This is an example of customer service at its best. I decided to install the gutter guard because it comes with a 20-year warranty that can be transferred upon sale of the property. I would recommend Joe to family and friends without reservation. read more