I want to say this location has been great and amazing experience with the staff on the front floor…read moreand donor floor. They are professional as much as keeping the facility clean and adherence to process for each donor to have the best possible experience. Shout out to Deandra/Ariel S./Nathan/Sean/ Giannna/Brittany/Larry/Juan/Rebekka/Kay/Homero/CJ for each one taking time to always make me feel welcome each time I return to donate. I appreciate all the effort they put into making sure that donors are taken care of efficiently.

The staff who stick the needles in you are very rude. The onsite nurse, doctor and vitals staff are…read morevery friendly and I love the process . They definitely need to screen the staff on the floor as they are extremely rude. The way you can use your phone to complete your check in now that's fantastic and quick. Marbach road is a completely better center. I have gone to that one and once you're done they unhook you fast and quick NB location can have you finished and you're sitting there for 10 to 20 min just to get unhooked. Crazy!!!!

I recommend many family members add friends to come by BioLife where is safe and fast in great…read moreservice What should I do today most definitely recommend Bria to do my stick as she does well every time without any complications

Jordan does a great job of keeping everyone entertained and safe. He's funny and makes you feel…read moresafe and has the softest stick. He does a great job. Shout out to Melanie and Gabriel too. Great place to be.

This is a good place to come donate plasma early in the morning. The staff is friendly and is…read morewilling to help if you need anything.

I'm always well taken care of at this facility. The staff is quick and gets me in while getting me…read moreout as fast as they can. The manager has come up to me a couple times in the past. They always walk me through the steps of after care which I appreciate. Donating plasma here has honestly been the simplest it has ever been.

I was going to another plasma facility and my niece told me about where she was going and how a…read moregreat place it was. So I decided to go. The first time was good and quick. Every body was very friendly and the service good . The second time was horrible. It took very long to get seated to donate. So many ppl were waiting to be seated to donate and no one was being called. The workers were just standing around. Alot of empty beds and one person called every 15 minutes. Very unsatisfied...

Terrible service. Terrible payout. The Phlebologists barely know how to stick a needle better than…read morea blind chid playing Pin the Tail on the Donkey. They gave me needle bruises twice and act like it wasn't their fault. The head Phlebologist is one of the biggest b word I have ever had the displeasure of meeting. Barely legal Skeleton crew operating the building too. Nobody picks up the phone either. I hate everyone in this place. Go anywhere else but here.

Yes, a plasma facility can usually retest a donor after a false positive result to potentially…read moreallow them to donate again, depending on the specific circumstances and the facility's policies, which often involve a waiting period and additional confirmatory testing to verify the initial positive result was a false positive. National Donor Deferral Registry: A false positive can put a donor on a national list preventing them from donating at participating centers, but if retesting confirms a false positive, they may be able to donate again. Retesting process: If a donor receives a positive result, the facility may require a waiting period before retesting to ensure accuracy. "The FDA revised its guidelines to allow blood centers to do additional work with these donors - for example, by doing additional rounds of retesting - which can eliminate false positive test results and qualify them to give blood again," said Samantha Gomez Ngamsuntikul, the center's associate medical director.Aug 29, 2022 I'm still waiting for them to give me the opportunity for a retest after the waiting period and the false positive I don't need a staff worker to look at me and tell me that they can't help me giving me excuses knowing that they, a co-worker or manager can help me!

I decided to sign my family up for this course because I'm expecting a baby in a few weeks and I…read morewanted everyone to be CPR/First Aid/AED certified. The course covered both adults and pediatrics which I thought was great because it's always good to know what to do if an emergency situation arises. Half of the course was online (had to finish and pass that before doing the in class portion) and then once that was completed you do the in class portion which is about 2 hours long. Phillip was a great instructor/very knowledgeable and answered all questions we had.

If you have plasma West commerce is a great place to donate I love that they are very convenient…read moretime efficient and the energy in this place is amazing all the employees have great attitudes Sabrina Aaron Missy Emily Jojo really they're all great I recommend it to everyone..

From the owner: At KEDPLASMA San Antonio Commerce, we play a crucial role in saving lives through plasma donation…read more Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

The kiosks at the front run like absolute dogshit, they have been manually slowed down. I had seven…read morepeople skip past me in line as they had used the app, its insulting to my or anyone's time. Just got to Telacris.

Always fast and I've been coming here for a while. Nice and easy and you're out the door in no time.read more

On time. Expensive but thorough…read more Dr. Becker was really the best but she retired. Dr. Gonzales tests saliva which is easier than blood work but addresses all concerns.

NP Heather was AMAZING! My concerns are complex and she made me feel seen and understood! She made…read moreit a priority to answer all my questions thoroughly and together we came up with a treatment plan that works for me. I couldn't be happier with my experience with NP Heather!