Lovely bouquet and friendly service. The flowers were beautiful and stayed fresh for several days. I only expected the arrangement to be a bit larger and fuller. read more

Horrible presentation!!!!! Bad business.. No thoughtfulness or love put into the presentation at all. Over $100 for dead roses read more

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I live in South Carolina, but my sister lives in Newark. I did a Google search for florists, and Griffin's came up. The planter was delivered the same day. My sister sent pictures of it - it's absolutely beautiful! Thank you! read more

What a fabulous floral shop and even better service. Rock delivered my flowers the other week and he was so kind and went above and beyond. I received a call as he was approaching to ensure I received the flowers versus just leaving them outside the complex building and I am so grateful for that. Truly a classy business and the flowers were stunning. read more

Griffins Floral Design - Floral arrangement - Florists Near Me - Columbus, Ohio

Funeral planter was Not as pictured. The plants were large & healthy. But the angel statuette was so small. It was like looking for the hidden angel (or pickle) in the Christmas tree. Disappointing... Also there was a $20 delivery charge. read more

So happy with my recent order again! I'm from out of town and found the shop online last year. Just ordered a bouquet for my mother's birthday and it was perfect with fall color! She loved it. I also love how easy and seamless their ordering and email communication is. Notification of order, preparation, and delivery confirmation really add a great touch to customer experience! Way to go! I always recommend Griffin's! read more

Griffins Floral Design - Florists Near Me - Columbus, Ohio

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Ordering flowers online -and especially from another state- is always risky but this time it paid off. The flowers were delivered early in the day and my recipient said the arrangement was absolutely beautiful. I especially appreciated being able to promptly speak with someone on the phone who helped me when I realized I had misspelled the street name of where the flowers were being delivered! Great customer service with a pleasant personality is worth their weight in gold these days. read more

Griffins Floral Design did an excellent job of preparing and same-day delivering a beautiful flower arrangement to my sister who was in the hospital. read more

Amazon delivered birthday flowers to the wrong address. I called Griffins Floral Design and they were able to make a beautiful arrangement and deliver it quickly to my best friend. She loved the flowers and I am so happy I did not miss her birthday! read more

Working with Griffin's these past years has always been a pleasure. I've never experienced any problem with ordering and with deliveries. The staff has been friendly and professional. Thank you. read more

Fabulous Customer Service!! I had ordered a Valentine's Package for my 91 year old Aunt in Reynoldsburg, OH..very prompt delivery the day before Valentine's Day! The lady was so kind & caring who delivered to my Aunt. She even helped her open the package and assisted her with making sure the front door was closed and locked upon leaving! My Aunt was so impressed and told me of their utmost of care !! Thank You Griffins, my go to Florist now & forever~ read more

The only florist I trust to provide gorgeous, high-quality arrangements! They are consistently heads and shoulders above all florists!

Received a lovely arrangement from my niece! The delivery person was thoughtful enough to place it in the shade since I wasn't home yet. The colors are bright, the flowers fresh and the design so creative! As the daughter of a former florist I'm not always impressed by the deliveries I receive, Griffins was the exception for sure! read more

Griffins Floral Design - Florists Near Me - Columbus, Ohio

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I have used Griffins a couple of times and everything has been delivered on time. The recipients loved the arrangements. 100% satisfied!

Quick service and delivery. Arrangement was ok. Sadly not as pictured, which drives me crazy. Please, please, please either create the same arrangement as pictured or don't have picture options and require a phone call order. I would say the actual arrangement was a B- compared to the A that was in the photo on the website. read more

Love this place! I always see the trucks! Let's make it better and better! This is the love of my life's name "Griffin"...my Chihuahua! Love you guys! Stay safe on these streets! read more

Very poor customer service...unfortuantley, should i settle for not surprising ? I called the flower shop on Friday 8/16 to order flowers for my daughter's birthday on 8/21, left msg. Monday 8/19, no call back all morning? Called again that afternoon, another msg left.. no call back by COB that day? Very dissapointing... Is Griffins that busy, or i guess they don't need my business?! I don't disrespect my customers or potential customers, honestly, SMH. I've placed my order eslewhere. read more

I order through the FTD or internet you will not get what you pay for and you will get lots of excuses

I was very disappointed in the floral arrangement that I ordered for family In Columbus OH. I am from out of town. The lady I talked to was very helpful in selecting an arrangement for an unfortunate situation, but what was sent was very different from what I ordered online. I emailed them twice about my concerns and even sent pictures of what I ordered and what was delivered but I never heard anything back. read more

Griffins Floral Design - What I ordered - Florists Near Me - Columbus, Ohio

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I ordered flowers last Fri night at 5:30pm for a funeral the following day at 2pm. The arrangement was at the funeral home and it was gorgeous! The woman that took my order Scarlett? Was beyond pleasant and helpful! I will definitely remember this florist the next time I have a floral need!!! read more

FIRST OF ALL...my favorite Dogs name was GRIFFIN! Need I say more? (Apparently I do. Yelp won't allow a review unless it's 85 characters or more) lol read more

Horrible customer service. They tried to get my review removed. This place is very much so rude

Absolutely do not recommend this place!! My husband send me anniversary flowers. He spent over $110 on 4 roses, a couple carnations and wilty filler flowers in a cheap dirty vase. At best, this a $30-40 arrangement. I would have been embarrassed to have sent these out let alone charge that much!! I just saw our credit card statement and my jaw almost dropped to the floor!! They obviously knew he was out of town, and assumed he would never see these. read more

I used Griffins to send flowers to a dear family friend. I never received confirmation that the flowers arrived (only that they were on their way). I also never received a photo of the final bouquet. I reached out to their customer service but they couldn't give me a concrete answer on if they'd been delivered to the front door. In the end the flowers were delivered but the experience felt a little unprofessional. I love sending flowers as a surprise and really hate having to send the "did you get them??" text. read more

My mother's 80th birthday bouquet of flowers arrived right on time. She was so happy to get them the same day her brother ordered them.

With what started as a semi/frustrating mishap with my arrangement/delivery, the owner called and was very personal and prompt in correcting miscommunications I had over the phone with my order. I was happy the owner is still heavily immersed within his business and doesn't let anything slip through the cracks by vying to ensure customers are happy with their floral orders. I will be using Griffin's for my floral needs in the future strictly due to the professional level of care, charisma, and customer service that Russ exudes ! read more

Griffins Floral Design - $45 designers choice - Florists Near Me - Columbus, Ohio

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I must say I am pretty disappointed in the arrangement. It is not at all what I asked for or what I was told it would be. I requested the bouquet be filled with purples. I was told it would have purple gerbera daisies, light purple regular daisies, lavender roses and some white stalks etc mixed in. Honestly it feels like because we mentioned that the senders were from out of state you intentionally chose to not honor very clearly laid out requests. I also requested that the card be changed to reflect the names in the above email as well as to say Love from your Cabbie Sisters. The card is completely incorrect from what I noted above and was told the changes were made to the card. Clearly not a single change was made as requested. Wilma loved purple. We wanted purples. Very disappointed. read more

I was excited to send my mom a hanging basket for Mother's Day. I ordered it two weeks in advance. Everything was confirmed and the delivery address was accepted upon ordering. My credit card was charged. The day it was supposed to be delivered I received an email stating that they do not deliver to NYS (the delivery address accepted by them) and that when they called fleet shops THAT DAY they were not accepting orders. They had two weeks to let me know and waited until the delivery day, making it so that I was unable to send my mom anything in time. My credit card is still charged and they have not refunded my money. Update- I got a phone call on Saturday explaining they had ordered it through another flower business in Buffalo and found out on Saturday that the flowers couldn't be delivered. Actually, I got two phone calls- one from the manager and one from the owner. I got a full refund and they were able to send my mom a small plant with some fake flowers that were delivered by the end of Mother's Day. It was impressive that I got phone calls, a refund (without having to dispute through my credit card company) and they were able to send my mom something. If you are in the Columbus area, they are probably an awesome flower shop to work with. If I were to order flowers again to Buffalo, NY, I would likely pick another company. read more

Absolutely exhausted from dealing with these people. I went back and forth with one of the employees to get the order prepared for our small wedding. I had provided the budget which went over but I didn't want to fight about it leading up to the day. We even got so detailed as to the price of a handle to be added to my bouquet, $25. However I was very adamant about the need for the flowers to be delivered at a set time period. A lengthy invoice and contract was created by the floral shop and I signed and paid. Then the day before the wedding I get an email asking me if I could pick the flowers up 35 minutes from the venue on the wedding day. And I of course said no, I cannot as I will be getting ready downtown and won't be anywhere near and further, I already signed and paid in a contract that said the flowers were to be delivered. I was then told they had erroneously left out the delivery charge which should have been separate. Again, it says in the contract the flowers are to be delivered at 9am on the day of and in the small print it confirms this. I was then told I could pay an additional $65 to get my flowers delivered and I balked, as at this point we are already over budget, the contract said they were to be delivered and again I got less than 24 hours notice they were trying to change the terms. I told them this and I was apologized for and the flowers were delivered. I thought this was over and I don't like dragging a local business so I let it go. But now while on my honeymoon, I was sent another email request looking for an additional $50 now. I've had enough, this is stupid and unprofessional. read more

Beautiful birthday bouquet delivered today! Quite possibly the most stunning arrangement of flowers I have ever received. The man who delivered the flowers was very polite. Definitely highly recommend read more

Griffins Floral Design - Florists Near Me - Columbus, Ohio

I ordered a teddy bear with pink bow and matching vase of 3 pink roses. When delivered, there was no bow and the roses we're so old, completely opened and ready to drop petals. So disappointed for my great granddaughter to receive this at Children's Hospital. I filed a complaint and they refunded 11.00 on a 58.00 order. read more

I ordered two flower arrangements for my daughter. They look gorgeous online but she received different flowers from the arrangement I chose. I even ordered two weeks ahead so they had time to find the exact flowers. So I was bummed and disappointed. They look good but not wow like the picture. They also died quickly comparing to another arrangement my parents sent from another local florist those are still incredible and that was two weeks ago. They did delivered on time. Maybe one day I will give it a try again but right now is no for me read more

I called Griffin's Floral Design around 1:30 on July 3rd hoping they could deliver a cheerful bouquet to my sister before the July 4th holiday. Within 2 hours my sister received a gorgeous bouquet that is still alive and "stunning" a week later. I highly recommend this florist and thank them for helping me send some love from far away. read more

HELP!!!!! I cannot get out of Griffins 'constant contact Hell' 1) no 'unsubscribe' on email reminders 2) forced to go to their site 3) forced to set up password 4) no option to STOP emails or delete reminders 5) entered comments to customer service - then had to go through ( no exaggeration! ) 3 levels of security validation AND then accept a BS terms and conditions page!!!!! So, I called. Guess what?! NO CUSTOMER SERVICE via phone, no voice mail options. This is a shitty way to force your existing customers to engage. --------------------------------------------- Update: Griffins took care of the issue! read more

Excellent arrangements and customer service! I 100% recommend this shop and will be back myself!

The flowers were delivered and died the next day. I called and had them replaced. They replaced them with cheap carnations-NO hydrangea, roses. AThe arrangement looked NOTHING like the first and at considerable initial expense. AWFUL!!! read more

I used them for my wedding in July and they were great. They asked me what my budget was first and then worked with me around that. Everything I ordered came out perfectly. They were very knowledgeable about the types of flowers they would use. read more

After an incident of having an arrangement that didn't look like what I had ordered a couple months ago, the owner made things right immediately. Since then, I've placed a large order that was quite last minute, on Mother's Day weekend, but he was able to accommodate me and delivered beautiful arrangements that met my expectations. Thank you for making things right and even though I live in CA, I have close family in Ohio so I'll definitely make you my go to floral store. Thank you again. read more

Beautiful Daisies BUT when delivered 8 broken stems. When I contacted them their response was "we will tell the driver to be more careful".

Wonderful folks! Last minute, as in Wed afternoon before Thanksgiving, our son was unable to join us for Thanksgiving dinner. They said they were swamped with holiday deliveries, but were able to add us to the schedule. Little things mean alot. Thank you! And the flowers were beautiful! read more