This husband and wife team came to install a ceiling fan, 2 ceiling lights and 2 wall sconces for me yesterday. They stated that their rate was $90/hour. They left after 4 hours and billed me over $670 dollars. I paid in full, because I thought it was later than it was - the heavy storms made it look dark outside. When they left and I checked the clock, I saw they had only been there 4 hours, so I emailed them and asked if there had been some mistake, and they replied that they felt that the amount was fair, based on the amount of work they did. I replied that an hourly rate is an hourly rate, and asked for a refund of the money I paid. They said absolutely not. So I've contacted the Better Business Bureau. I also contacted my bank to stop payment on the check, but they cashed my check the minute they left my house. So, I'm disputing the charges with the bank. I'm happy to pay 4 x $90 = $360, but not the extra $310 they charged me.
Watch out for these folks. I'd hate to see this happen to other people. I'm an older woman and I guess they saw me as an easy mark. read more