These people are con artists and scammers. Literally one minute after I gave them my credit card information. The sheriff said they were able to serve the party. I notified greyhound by email text and phone. I was told I would receive a refund. I never did. Ty is the worst and after I reached out about another week, he told me he would give me back 75% of my fee even though the process Server never left her house and I literally canceled one minute after. Ridiculous con artist scammers. read more

I had trouble with the company from the start and should have listened to my intuition. I had issues getting a receipt/confirmation of payment, the recording I paid to see the service was not a video of the individual being serviced, just a clip of them waiting to serve individual. Worst part? The electronic filing I paid for was never completed and cost me a hearing due to lack of properly filing document. I reached out to the company before noon, they couldn't event be bothered to respond by EOD. read more

If there was an option for zero stars that would be my rating. The gentleman that was assigned to serve me showed up and knocked once. then drove by and took pictures of my garage 7 other times. then in his report he stated that he knocked all 8 times he was there and that I would refuse his attempts. The problem is that I have proof of no attempt to serve or knock on my ring cameras. Don't waste your time or money on these hacks. read more

I called requesting a simple order involving serving legal papers to an individual. Provided name, address, and picture of individual. They charged me nearly $100.00. After a couple days they said they were unable to serve person but still charged me. I went to address, knocked on door at address provided and served person myself. Called them and asked for refund and said no. Then said I could pay them again. I do not believe they went there and company is a scam. read more

They completely botched this premium service job: The Proof of Service / Affidavits (the only thing you are really paying for) were so riddled with typographical errors that my attorney had me request corrections, which I then had to re-file with the Court. 2 hours wasted, plus the attorney's billing time. They also somehow managed to butcher the names of the people to be served, which were typed in boldfaced letters in about a dozen different places and in my order. Of course the opposing party used Greyhound Legal's malpractice as cudgel to postpone the court date. Do I need to mention that this shop offered neither apology nor refund, not even partial refund, but only some perfunctory "We are happy to paper over our screw-ups" and "This will not affect your case, since we know how Courts work better than the Judge and your attorney"? read more

Looked through my windows and tried to serve my 12 year old. They kept banging at the doors and freaked her out. She asked the two men at my door to leave, and they staked out across the street waiting for me. My daughter is traumatized. Served me with papers for a court date just a few days in advance, when the petitioner filed 2 weeks prior, even though Steve Freeman left his receipt for return of service at my home and the petitioner knows my entire routine and the car I drive. Very unacceptable, I am requesting a continuance based on short notice so your petitioner is out more money. Update- when I went to court, they marked me as "not served" so the process server didn't confirm service. read more

They did their job yes. But everything else was misrepresentative including the fees and how your paperwork would be submitted to the courts. I was informed on four different occasions by the same staff member that the paperwork once served, would be submitted to court and that would be the end of that. However, that never happened a week later I'm still waiting for the courts to receive my documents from them, and was told by Tye that is not something that they do. When I told him about the employee that told me the information that I received was wrong, he just said she's terminated doesn't work there anymore. It's frustrating to have inconsistent information, even more unprofessional that Tye would rather end the phone conversation with me and just said if you want to leave a bad review then do it, well I did. I would gladly have gone someplace else had I known that they're not accountable for anything, and they're inconsistent, and they're just plain jerks and could use a real lesson about what customer service is. read more

Pro - delivered documents, provided proof of delivery, and responded to my emails reasonably quickly. Con - I paid extra for 1-2 day delivery, and called to confirm with Tye that delivery of documents Friday night could allow for delivery on Saturday the 22nd. He confirmed. Document was actually delivered on day 3, the 24th. I'm 70% confident this won't derail my lawsuit, but I'm a little annoyed. When I mentioned my disappointment in email, I received no response. Furthermore, I asked 3 times for them to fill out the King County Declaration of service form. Instead they filled out their version. Worse Con - they didn't deliver it to the correct person. They delivered it to the first person who answered the door. So now the tenant we're trying to evict is trying to claim he never got the form, and the burden of proof is on me to prove he did. I can prove he got it, but it's more work I wouldn't have to do if they just did their job properly. They got the job done, but I'm not blown away by the details. When I pay to have something delivered next day, I don't want to hear someone tell me it was delivered on day 3. I'll use someone else next time. read more

This office was reasonably priced and went out of their way to make sure our papers were served. They went to multiple locations and really gave good customer service. Thanks! read more

I had a court deadline on Friday 12/22. I paid extra for one day service on 12/20. They didn't get the job done until 12/28. Their excuse...holiday weekend. Don't know about you...but I worked those days...only had 12/25 off. During this time there was no communication from them explaining that they were unable to complete the job, no apology. They are failures. Stay away. read more

Tye from Greyhound Legal started off with very good communication trying to earn my business and taking down information on my process service for a couple of tenants in Federal Way. I was very optimistic he could get them before they moved out so I drove my file all the way down to his office. As soon as I paid, however, I didn't hear back. I called for updates and he each time he didn't remember me. I told him details where and when he could serve my tenants before they moved out but this information didn't make it to his servers to be used until it was too late. Tye also dropped the ball on serving one of the two in time for small claims even though he had over a month. He said he would refund 1 of 2 (after I again reminded him which case this was) I've been trying to get a refund for the past 2 weeks and keep getting the runaround by email. Very disappointed by the short and ineffective 2 word communications over 40 emails now and not following up on his word serving the one tenant nor refunding the money as he said. I gave him many chances in case he was busy but it must be a high-volume, low-service field. read more

I had a horrible experience with this company. Basically paid $65 for nothing. They claim they went to the address in which I listed and didn't have the apartment number. They emailed me telling me it was an apartment and they didn't have the number. I listed the apartment number in the address and well as responded to the email with the apartment number. They then instructed me to pay for the process again instead of calling and asking for the address. Listing your phone number is included in the initial process before paying. This was really poor service and no attempt for customer satisfaction. read more

They were extremely fast to respond to any email. They served Amazon within a couple days. They were polite and I don't think I could have asked for more. read more

Greyhoundlegal is a FRAUD, NEVER EVER use them again. I never post reviews but this has been such a terrible experience! We will NEVER EVER work with Greyhoundlegal again. We had a house to close on July 16 and we placed an order for urgent 4 hour courier at 9:30 in the morning. I was assured on the phone that my document would be delivered by 1:30 pm. The seller, attorneys, loan officers and my agents waited until 4:30 pm and did not receive the document. We had to leave and reschedule. We called the company hoping someone might be able to help and we were willing to pay extra on top of what they already charged us. Tye Goetz picked up the phone and yelled at us, quoted, "delivery is subject to road condition, traffic and many other factors. We have many other clients as important as you, and your document will be delivered in the order it was received." We called the office where the documents should be picked up from and apparently Greyhoundlegal did not even pick up the documents by 4:30 pm. This is NOT what you advertise on your website, neither anyone should be treated the way Tye Goetz treated me. This company is a fraud and has no respect for customers, we wish we never used them in the first place, it is a nightmare after all. Do yourself a favor and pick a better company read more

I put in a priority request for a next day delivery. Request was on a Thursday - delivery day should have been the next day, Friday. They waited 12 days after the delivery date to notify me that they needed additional information on the address. When I called I confirmed that the original address I supplied was correct and there was no updating that needed to be done. read more

Not a great company to work with, apparently the business was closed yet they went there 8 times without calling to verify When i found the owners home address they wanted another $75, no terms of conditions or disclaimer on their website that mentions that Took screenshots and will be disputing the charge read more

We have been trying to serve an elusive couple for almost a month in Seattle with no luck from another process server. I even thought of hiring a PI to do the job but cost prohibitive. I started to call pretty much all the process server you can google in Seattle, Kent, Renton, and Tacoma, most i spoke to will not guarantee service can be done in 2 days. Last of the list was Greyhoundlegal in Tacoma, I called the the number listed, Tye pick up the phone and I explained to him that I need an Expedite service to serve a couple that might be moving in few days. I emailed Tye the documents need to serve and service form from their website at 10AM. Around 11AM Joyce called me back for more information, and provided me a link to pay. I sent a payment at 12:05 and Joyce confirmed the receipt by email. I was first pessimistic if Greyhoundlegal can do the job on time. Around 3:00pm I received this email from Greyhoundlegal. Served SHEA shared a service notification with you: Details Process Server: SHEA G273 Date & Time: Aug 28, 2015, 2:35 pm PDT Service Type: Personal/Individual Description of Service: I knocked on the front door, Mr. Oxxxxx answered and identified himself and accepted his documents. Recipient Recipient: Pxxxxx Oxxxxx AND Exxxx Oxxxxxx Age: 60-70 Ethnicity: Asian American Gender: Male Height: 5'5" Hair: Bald Eyes: B Description of Recipient: Male, 60-70 years old, 130lbs, bald head, blues, and identified himself as Pxxxxx Oxxx. Service Address 1xxxx SW 1xxx TH ST , SEATTLE , WA 98xxx I was very pleased with their service and would recommend it to my lawyers. read more

First Tye is not a lawyer and second he charged my card above the agreed amount and then took um bridge . It has been a nightmare dealing with him . Extremely unprofessional and a terrible first experience with a process serving. Thank goodness for Big Smoke saving the day. I strongly advise all to not trust your sensitive legal issues with this person. read more

I recently used Greyhound legal and was blown away by the awesome service! The level of professionalism was unmatched! The turn around time for the job was super quick and they went the extra mile and filed documents for me. There's no question if you need these services you absolutely have to go with Greyhound legal hands down!! read more

What a joke. Gave them 4 weeks to get someone served. And they couldn't do it. Did not offer to refund me. Waste of my money and time. Idiots read more

UNRELIABLE and poor communication between staff and staff to client. Used Tye and his team for process service and they shortly made me regret it. I needed to use their expedited service which is a 1-2 day service time, giving the company a 4 day window to serve. As the days passed there was no update from the company. On the 5th day I contacted the owner Tye. I asked about the status of the service I paid for and they had yet to serve the clients. I was told they did not serve the paperwork and was asked how to proceed. I told him NOT to serve the paperwork because TIME HAD ELAPSED. 2 HOURS AFTER MY TALK WITH THE OWNER THE PAPERWORK WAS SERVED. When I recieved a confirmation of service email I immediately contacted Tye. Tye had no explaination or remorse for their wrongdoings. He requested the thread of emails between the 2 of us (ummmmm don't you have the thread of emails between yourself and your client as a business owner????) I emailed the thread to him with no response back. I expected a refund at least a partial because I did not get what I paid for but fat chance. THANKS FOR RUINING MY CASE and giving me the opportunity to revisit Pierce County Courts to file a 2nd time. Definitely will never get business from me or anyone I know in the Spanaway-Tacoma Area read more

I have never been involved in any kind of legal action but the defendant had already refused service from another server so I decided to try Tye. I filled out his intake form detailing that she could not be served at home, that it had to be done at work. I put in the home address only bc the form required it. I never got any kind of confirmation that he received my order, that he had made any attempts, to discuss what I had written on my form in case there were questions, nothing. I finally called him when I had only 3 days to serve her (he had the forms for over a week) only to have him tell me that he had tried 4 times.....AT HOME. The exact place I told him wouldn't work. Then to have him tell me it would cost this for another address, this for a stakeout etc etc. I didn't know any of these things. Again, I'd never been involved in a legal action and was depending on this guy to help me and tell me what his process was. At least talk about it like the other server did. Not to mention DO WHAT I PAID HIM TO DO. I ended up having to have yet someone else actually do the serve as I asked for a much better price. This guy is a waste of time and money. I advise you to find someone else. read more

I went online looking for a process server after trying a previous one and several acquaintances to track this guy down and serve him. Tye's group responded that they would get right on it and this morning, not even a whole 24 hours after I hired them, my target was served and it was taken on video along with a detailed and signed affidavit. There's no way he can say he wasn't properly served a summons. Thanks Tye! You made what I thought was going to be a hard process easy and painless. You deserve this review! read more

Do not use this company for service!! I contacted them back in June of 2019, I had send them the papers I needed served. They then said that nothing will happen until I pay, I received the invoice to pay and at the time I had decided not to move forward with this company. After I had cancelled my request in writing, they must have become mad that I was cancelling and they went out the next day(after I cancelled) to serve my papers, well so they say. It turns out, it was an "attempted service" which I don't even think they attempted. They then, sent me a bill for $85, even though I cancelled my request prior to the service. I have a long paper trail with the owner Tye with dates. I kept receiving bills each month and emailed and called every month. I then printed out all my email correspondence with him and his company and highlighted the emails stating I cancelled prior to his "attempt". Well I have left numerous messages for Tye to call me back and he has not returned one call and has sent me to collections now for a bill that was made up. I have perfect credit and pay all my bills on time. This is not a bill if on the invoice, it states, "Your papers will go out for delivery once payment is received" I cancelled as soon as I received the invoice and did not pay. The papers went out the NEXT day. They are a fraud and instead of letting me depart in peace, they are so upset I cancelled, they sent me a bill anyways. Do not recommend this company or any correspondence with them I don't have time for this BS. If Tye is reading this, I would like a call back. I will be going to the police department today to file a fraudulent report. read more

A couple named David & Jerri Gaines showed up and banged on my door so loudly I thought they were trying to break in. They proceeded to take photos of my house and walk around on the sides of my house, I was so terrified I called the police. They never knocked, they POUNDED on the door relentlessly for 20 minutes until the cops showed up. Absolutely unacceptable and out of line! If someone doesn't answer after a couple of minutes..leave! They should think about homeowners who have a gun inside their house before trying to beat someone's door down.. or maybe a younger kid or elderly person that is home alone. Talk about causing me emotional distress! I will be reporting this company to the better business bureau. Total BS. read more

Excellent Process Server As an attorney I depend on companies such as Greyhound Legal to provide top rate service in order better serve my clients. Greyhound Legal is the best! I highly recommend Tye and the folks at Greyhound Legal to get it done. read more

I hired Tye to serve a small claims court summons to someone that lives in a gated community. I thought this might be a hard job and that the subject person would be difficult to deliver to. Tye's company took care of this with ease and within a week it was done! I was very pleased with his service and would recommend his company. He was easy to do business with, affordable and very professional. read more

Paid to have a small claims suit served and they served the wrong registered agent. This guy has the nerve to tell me that the company I got a denial letter from is the same company as the one who should have been served. I know this is poppycock because they have different addresses listed on the Secretary of State's website. $75 down the toilet and now I have to pay someone else to serve the suit. I would not recommend this business to anyone. read more

These people do an okay job with notary services but their bookkeeping department is terrible. They continue to bill the wrong people for services and if you try and let them know who they are supposed to bill all they do is complain that you haven't paid and put ugly messages about you on the internet. I would not risk doing business with this company. read more