You know it is pretty bad, when a big company like Greyhound has a problem refunding $75.00, when it was them who cancelled the trip 3 times! $75.00 means nothing to them but it does many other people. They have no problem taking your money, and then canceling your trip, but refuse to refund your money when their services were never used!!! You'd think they'd have no problem refunding money that you got no services for. It is no wonder, why their business is lacking. Most businesses want their customers to be happy with their services, but not Greyhound!!! I will never consider using them again and will tell everyone to use someone else!!! I can't believe as bad as things are that they would behave like that!!! It is disappointing in a company I have known since I was a child. read more