Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

We got on the bus this evening and it smelled so disgusting!…read moreA few minutes passed before we realized that the seat right next to us had been pooped in.. Literally diarrhea leakage seeped thru someone's pants onto the seat --soo gross!!!

We were waiting for the bus 5 for about 10 mins. Not a big deal about the wait, but when we finally…read moreseen the bus ( which BTW was excessively speeding & on the other side of the road) we were relieved! ...... Only to have the bus fly Right by us and the bus driver didn't even look our way to acknowledge my husband and I waving our hands vigorously trying to flag them down. The bus driver literally didn't even stop at the stop sign that's right there on the corner either. I'm baffled that whoever was driving is even aloud to have their license, let alone be a driver for public transportation. Soo RUDE!!!!!

There's a lot of stops going to Portland regardless if there's a scheduled pickup or not. My flight…read morewas at 2:09pm and my pickup was in Albany at 9:20am. and Portland airport is about 2hrs with traffic. It's a lot of time to be on the road, it goes to Corvallis (with no pickup) and then zigzags back to Albany. The drive back from Portland to Albany, we were packed like sardines, every single seat was used and we were still missing 1. If you don't mind being on the road long and packed in, it's a great deal. Employees are great and always friendly with great drivers. Long term parking at the airport is $15 a day with shuttle svc, I'll be going that route next time.

DO NOT DO BUSINESS WITH GROOME TRANSPORTATION!I Please read my review…read more I wrote a review and it got erased. When I made my reservation I told the person what time my flight left from PDX, and I was going to check my bag. This was on Monday before Thanksgiving.I was told the bus was going to go directly from Salem to PDX. She told me I would have plenty of time to catch my flight. I asked her again. I told her again Are you sure I have plenty of time to get to the airport and check my bag. The bus stopped in Woodburn, even though I was told there would be no stops. While on the bus I realized that from the time we left Salem I only had 1 hour and 45 minutes. This was crazy because on non holiday times, they say to get the airport at least 2 hours before your flight. We got stuck in traffic and did not get to the airport until later than expected. The driver told me that Groom Transportation office closes at 10:00 pm. It was 9:50. I was able to get on the next bus at 10:25. If the bus driver had not called the office I would have missed my flight and would be stranded at the airport. The driver was very helpful. I called the supervisor on Monday morning and told her what happened. She said they were told by PDX that an hour and forty five minutes would been plenty of time to catch a flight. I do not believe it for a minute. I said to the supervisor that during Thanksgiving time, it is the most traveled time of the year! How can they tell people they have plenty of time to catch their flight when it was not true. The supervisor did not say she was sorry, nothing! No customer service. In my 1st review I mentioned that I was going to contact the corporate office to share about my experience. Upon returning from my trip (I had to pay for a new plane ticket) my review was erased!!!. DO NOT USE GROOME TRANSPORTATION!! I will be calling the corporate office tomorrow.

Great customer service. Anthony was great!! There were a couples glitches when we first got in the…read morelimo but he took care of it very quickly. I would highly recommend this company.

great experience! driver was friendly, on time and easy to work with. Ariel made the whole process…read moreso easy. highly recommend and would use again!

We had a great NYE that started with a Christmas lights tour from Sunshine Limo! We are new to…read moreEugene so didn't know of any NYE events. I stumbled upon the lights tour and talked to someone who was very helpful with information, costs, and options. Communication with the company was great from the time I made the reservation until we were picked up. Ian was our fantastic driver who picked us up on time and with chocolates . We started on the west side of Eugene in the hills, to the east, and then dropped off at the restaurant where we had dinner reservations. Ian made several stops to take pics of us and drove thru many neighborhoods with beautiful displays. We loved talking to him and hope he enjoys his upcoming Wyoming trip! The limo was clean, stocked with water, drink, and decorated with Christmas garland. We were able to play our own music (sorry about the Richard Cheese songs!)

It was fairly okay, didn't really have much to say and the lights are okay but somebody ended up…read morekilling the mood for me by LOUDLY and very rudely blaring music on their phone, probably should've said something but it was very distracting combined with music ALREADY playing.

I've used My Party Bus on several occasions. They are obviously great for larger groups but they…read morecan also certainly accommodate smaller parties as well. I've used My Party Bus for local events, birthdays, wine tastings, and networking events. Sean, the owner, is a stand up guy and always goes above and beyond to ensure everyone is taken care of. Also, good communication is often times something we take for granted, and they always have been great in this regard. It takes out a lot of the stress of planning and any last-minute changes that occur. I'd highly recommend this company!

We had such an amazing time using this company. Sean was very easy to communicate with and very…read moreprofessional. Driver was great. 100% go with this company

Wow! This company and the people they employ are just simply extraordinary! On a whim, I rented a…read more20 person limo bus for a wine tour in Dayton this April. Sarah assisted me with the limo reservation as well as the winery reservations. She put in so much time and effort to make the day special for us! She was just amazing. Kawika was our driver and boy did he have a challenging bunch of rowdies to deal with! He was so incredibly nice, accommodating, punctual, thoughtful, helpful, FUN, patient...the list goes on and on. There aren't enough positive adjectives to describe how awesome Sarah and Kawika are. Thank you to Aspen, Sarah and Kawika for a PERFECT day enjoying the beautiful Oregon wine country!

For my husband's 50th birthday party, we selected Aspen to provide our transportation for a 3 stop…read morebeer crawl. We chose an awesome 26 person party limo that was to include all the bells and whistles (Bluetooth stereo, lights and what not) and purchased decorations and set up the playlist for our guests. Literally 5 minutes before the limo bus was to arrive, we get a call from (a supervisor?) Sarah saying that there was a mechanical issue with our limo and that they would be sending an alternative one. Well, what arrived was a 50 person charter bus with no working Bluetooth radio. I had to run in my house and grab a small handheld Bluetooth radio just so we didn't ride in silence. And while it was nice to have a larger bus, it was actually too big. People were so spread out with the traditional seating, we weren't able to socialize (the whole point of us choosing the other style). Our driver Raul was fantastic and the bus was clean and stocked with plenty of water, but he arrived late and we didn't leave on time. That ended up cutting our first stop's time by 30 minutes. Also, we had a strange situation happen where the back door blew open while we were on a bridge and our driver had to pull over to close it. Pretty wild waving to the cars riding behind us while in motion. While our event was salvaged by our understanding party goers and a happy birthday guy, I am deeply upset with the switcheroo I felt was played on us. I didn't want to go online and complain but we did not get any follow-up from an email sent requesting a partial refund as we didn't get what we prepaid for. $2k is a lot of money to be spending on a basic bus with no stereo. I would not recommend this service as they didn't provide the product paid for, and they didn't try to right the situation afterwards. 1 star for the friendly driver and clean bus and water.