We met Mark Greiner at the Columbus Home & Garden show as we were looking for some changes to our landscaping. Very nice man. We scheduled a time for the second half of March for him to visit.
He arrived, super nice and gave us a quote. We trusted him, again super nice guy, and gave him a $1000 deposit and a plan to schedule a time the second half of May to complete the job. THEN.... HE DISAPPEARED!!!
We text him numerous times, called him and heard NOTHING!! He never contacted us to schedule that May date. Finally, after texts, an email and voice mail, which were more blunt, on May 19, he finally called. He told us he would call us back later that day..... and of course he didn't. By now, we had zero trust or confidence in him and asked for our money back, which he did do.
Not once did he apologize. NOT ONE TIME! No explanation, no remorse. I have no idea how anyone can stay in business by treating people so poorly and disrespectfully. Now, as it's the end of May, we've pretty much lost the window to do landscape modifications for this year. Thanks Mark, I really appreciate it!! read more