Great customer service. Great selection…read more Friendly staff. Fair prices. Great location with parking.

Fred's is a wonderful holdover from the days when mom and pop audio stores existed in many…read moreneighborhoods. They carry new gear at all price ranges, as well as doing repairs and selling a fantastic variety of used audio. In my experience, high quality hifi gear tends to be bought by people who take good care of it, and makes for excellent purchase opportunities when the original owner decides to upgrade. Whether I need something or not, looking at both the new and the used gear at Fred's is always fun.

Customer service is at its best at Stereotypes. Andrew and his team are knowledgeable about sound…read moreequipment. Clearly their passion comes through while working with them. They were helpful to my needs, and I felt like they cared the whole time I was there - and respectful of my time as well. I had to go back a couple of time because of the weird layout of my home, but we brainstormed and worked it out. A pleasurable experience start to finish. Ron

This is my least favorite audio store in PDX, and I am still giving them 4 stars. I also…read moreoccasionally visit them so they have a chance to earn my business. Here's why-- They are helpful and pleasant, have a solid selection of equipment and the listening room I have used is nicely set up from a sonics perspective. They know their stuff. Why my least favorite and why still four stars then? There is absolutely nothing wrong here. They work with your budget and try to understand you and your needs which the other shops do also. They don't pressure you. But each time I still got this subtle sense that they cared more about the sale than me the customer. They are also less brand agnostic than other shops, praising the brands they carry over other brands on two occasions. It's hard to explain, but in our other great audio stores, I don't get that vibe. They want me to enjoy great music and understand that it's all about the long term relationship. That's why those places have gained my repeat business, while I am still waiting for Stereotypes to earn mine. Let me add a couple of caveats: 1) I am so grateful that we have as many quality audio stores as we do. In most markets, Stereotypes might be the only, or certainly one of the best shops. 2) for some of my audiophile friends, this is their number one shop. So as always, ymmv. So if you are looking for a nice 2 channel stereo, please do give them a chance--and know that in Portland we are spoiled. If you love music and care about musical reproduction, please support our local shops.

The level of service and quality and followup has been outstanding. Conner has been one of the best…read moresales and service providers I have ever worked with. Looking forward to the next purchase for my son and nephews systems. I purchased a complete set of McIntosh and speakers for my current system. I just love it. Thanks Pearl and Conner for making my dream system happen.

This place leans heavily toward the audio side of the home entertainment spectrum, and they do a…read morespectacular job of it. Pretty much everything they carry is an aspirational brand, you could most likely be happy with anything in the store. Part of their service oriented business model is hosting informative presentations from manufacturers - a great way to learn what's new. If you're fortunate enough to be able to consider brands like Magnepan, Linn, McIntosh, Sonus Faber, Magico, or Dynaudio, you owe it to yourself to visit the folks at Pearl.

Audio Specialties is a gem in the Gateway neighborhood. It is great to still have a place in the…read morecity that does repairs and stocks vintage gear. Whether I'm just browsing, trading in a piece of 70s era hardware, or having something fixed, this is my main destination.

Haven't bought anything there but he seems like a cool and interesting dude. Very old school…read moreworkshop/store, kind of reminds me of a machine shop.

Super quality work clean fast on time very reasonable on their prices really good people to work…read morewith

They were very good and the installation is very neat and clean. I guess I need to write more to…read moreget past the silly 85 word requirement.

We just had James and his team at WFS (now called Garrett Integrated Systems) install a 6 camera…read morevideo surveillance system in our home. I don't do reviews often but because our experience was so positive we wanted to make sure that anyone considering any home electronic/home theater man cave upgrades consider James and his team at Garrett Integrated Systems. Honestly, James was one of the most professional and polite contractor's that we have ever had in our home. The fact that the work he and his team did was flawless, on time and on budget seem like a side note. We do love our new system but if you don't want to worry about your next project, call James!

It is with great pain and sadness that I share our experience with James and Wound for Sound A/V…read more We hired him to do a custom sound and video system install in our home when he was first getting his license last year and had no other customers. Ours was a fairly large project that we agreed to do in phases. He quoted us a price on the final phase of the work before Thanksgiving, then we got moved out due to scheduling conflicts and the holidays. To date, we have spent thousands of dollars in his labor and all the parts we needed - yet we have only two of 34 speakers functioning in our home (and they are in the basement). TODAY, he calls us and tells us that his rates to finish the work have now almost doubled...if honoring one's commitment, quality and integrity are important to you, please think twice before proceeding.

Charles was amazing. He helped me get the bingo monitors up and running at Keizer Salem Area Senior…read moreCenter (KSAS). He took a total of 4 days to come in and set it all up, and he donated most of that time. I told him what I had to spend, and he made sure NOT to go over my budget. If I ever have to get more equipment put in, I'll be calling him again. He even took the time to fix someone else's work.

Charles was personable, knowledgeable and professional. Although the current frame was not…read morecompatible with the new TV, Charles had the needed frame in his truck. I also had lost the remote, but Charles had four to choose from handy! :-)

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.