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    Gregory Tuxedo

    3.7 (3 reviews)
    Open 10:00 am - 5:00 pm

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    2 years ago

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    6 years ago

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    8 years ago

    Went to get a tux for prom. Terrible customer service. Employee was very rude. Would not recommend store to anyone!

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    Jos A. Bank

    Jos A. Bank

    2.3(22 reviews)
    1.8 mi

    we loved the experience. Casey was an excellent salesperson. she took the time to measure for the…read morebest fit. she provided a great selection to choose from. we will be back!!

    This Jos A Bank needs to be on Undercover Boss. Honestly most McDonald's have better service…read more I asked if they could trade out my suit jacket or if they tailored the suit jackets, all his said first was "why did you buy it too big?" I honestly had no idea how to respond besides "because that is what yall sized me at" Unfortunately this is the only Jos A Bank within an hour drive, so I'll take what I can get. But if you are a manager reading this take note that you need to work on costumer service. This is not the only bad experience. When I was purchasing the suit I had an appointment, now I don't need to be treated like a king but I was disappointed when I came in and asked for my appointment and they had no idea what I was talking about. I was then sent to the back to get measured by a young man who seemed new (no harm in that we all start somewhere). He said to the lady who sent me to him "I don't know how to do the pants measurements" she said "it's easy just do it like the other measurments". Yeah needless to say that did not inspire confidence. Sure enough once the suit got to me it was not a good fit. Please train your staff until they are ready to work on their own. Suit buying should be a confidence inspiring experience Unfortunate this Jos A Bank is run like this because I am a big fan of my experiences at other Jos A Bank locations!

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    Men's Wearhouse

    Men's Wearhouse

    2.0(21 reviews)
    5.9 mi
    $$$

    Rented a tux for my son for his first prom. Great style and fit. Price was good. Ron, the manager,…read morewas very helpful.

    Unfortunately, this is the second time I had to use Men's Wearhouse due to groomsman being out of…read morestate and being the only option because of that. The first time I used Men's Wearhouse on Miamisburg Centerville Road they messed up two groomsmen tux and my husband's tux came in w pants 4 inches too short. They had to be reordered and came in literally the evening before the wedding! THIS time was more on the same! A groomsman tux was incorrect and this time my husbands pants were so tight they looked liked leggings! I complained (because that's all you do w this place) and they re-measured and the tux came in the next day. We drove an hour to get to this location now, two times, and this time the pants had chalk Mark all over them and had not even been pressed. I complained... Once again, this was not accurate and not acceptable to which Victor complained that I was being disrespectful. He said he would just "use a lint brush and get the chalk off and fix the press on the pants" he comes back out five minutes later and starts to put them in the bag to which I said wait a minute. I wanna take a look at those and it's a good thing I did because the chalk mark was still there, and the pants had not been pressed. Fortunately for Men's Wearhouse, a young lady Sonia was working and convinced Victor that he should go to the back as he was mouthing off to me. She pressed the pants and got them to look as best that she could. The manager whom had giving me his personal phone number because of the mistake in the first place was then contacted. I insisted that they give us a refund on this tax which they did. I want to highly recommend that no one come to the store and purchase a tux. The stress is too great and it's just not worth it. If this had only happened once I can understand things happening, but this is twice with two different sons four years apart, and the problems are just never ending. I went back into the store today to return the tux and get a refund and they made me wait over 20 minutes to get it taken care of and said "she can wait" ... DO NOT GO HERE!!!

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    Men's Wearhouse
    Men's Wearhouse

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    Gregory Tuxedo - menscloth - Updated May 2026

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