We purchased Waypoint cabinets from Countywide and had many damaged items in our original shipment…read more There are stress cracks in the wood on most of the cabinet doors where the hinges were factory installed. The paint surfaces were rough, uneven and cracked in some spots, the shelving surfaces are peeling . The crown moldings and trims were dented. The touch-up paint didn't match. After two partial replacement deliveries, one door was worst than the next. The third set of replacements were ordered to the store. When I went to inspect them I was greeted by a woman named Jeanne who got upset that I wouldn't accept more damaged cabinetry. She got extremely loud when I pointed out the damage on the doors and when I asked her to "please quiet down and allow me to continue inspecting the doors", she ordered me to leave and called the police. Why ? She said because I was refusing the replacements. She scoffed when I stated that "I spent over $8000 on these cabinets and they're damaged" and then further mocked me by saying that " You spent $8K ? others spend $80,000 !" As if my money is any less valuable ? The credit card dispute failed. They won't replace the doors or shelves and we are stuck with garbage ! The only way to get a refund WAS to take apart the kitchen ! The kitchen we paid to have installed and will be paying off for the next ten years. Waypoint ONLY deals with the distributor, there is no customer service through them; it's through Countywide - SHOP WHERE THEY VALUE YOUR BUSINESS , STAND BEHIND THE PRODUCT THEY SELL AND WHERE YOU WILL GET CUSTOMER SERVICE ----- AND THAT IS NOT AT THIS STORE !

I would never recommend Countywide Tile- was supposed to get an 18 inch pantry with rollout shelves…read more(which was delivered to my house) - WITHOUT SAYING A WORD they installed a 15 inch pantry which does not come with rollout shelves- when I called to ask what happened they said they measured incorrectly-there were other options to fit the original pantry but they made excuses and gave no refund. The tile floor was supposed to be laid with virtually no grout lines but instead I have thick grout lines- we overlooked all this because what's done was done and compared to my old original kitchen it did look beautiful. Within 6 months the grout line between the countertop and backsplash was all cracked- and the top corner of one cabinet was yellowing - I called to have it fixed and finally- today- 2 years later after numerous calls and no shows they fixed it- NEVER a would I recommend them !!

While visiting C&L Plumbing Supply Inc. on Merrick Rd., Lynrook, NY, I was extremely pleased with…read moreboth the showroom & Debbie Margolies, my Sales/Design Consultant. She couldn't have been more pleasant, patient or knowledgeable. Ms. Margoliies, walked me through the showroom, while explaining style & answering the MANY questions I presented. Browsing alone, I remembered /kept in mind the pertinent information she had shared with me. Ms. Margolies carried each item of interest to her desk & together we searched the computer for inventory, prices etc. Ms. Magolies made print-outs with ALL the necessary information enabling me to look over & compare the products I chose leisurely while at home. Thank you, Ms. Margolies, for your very pleasant, calm demeanor, with a 'host' of ideas, knowledge & professionalism. I HIGHLY RECOMMEND everyone to visit C&L for your home project.

I came to C&L plumbing to completely renovate my bathroom. My old bathroom was gutted and I had a…read morewhole new bathroom installed. I purchased my mirrors, glass shower doors, vanities & hardware from them. The customer service was excellent - MaryAnn was the best . She was professional, courteous & had some great ideas when I was confused or didn't know what to choose, she always steered me in the right direction & always tried to save me $ while doing it. I highly recommend this business for your bathroom remodeling job.

We are so happy with our new kitchen designed by Ken Kelly and his daughter Monique…read more They helped us with every aspect of the design the type of cabinets that would work best for our kitchen layout I can't say enough good things ha about Monique. She was so helpful and so many great ideas I would highly recommend them

Kitchen came out very nice. I am happy with it and can't complain…read more Downside is everything is expensive from Bidenflation :(

I had a small 3 x 4 shower re-tiling job for my upstairs condo. After many calls for estimates, it…read moreseemed like most legitimate contractors did not want to take the job. Two had pawned me off to one of their workers. In the end I received 4 estimates varying from low end to high end; some with insurance, and some without, and some wanting all cash. Christian was in the middle and very reasonable. He was able to provide a COI for my condo board, and could take check or cash and offer a receipt. Christian was easy to work and communicate with over the phone and in person. I spoke to him on Monday, he came on Saturday and got the job done quick and on time. Cleaned up after himself. Shower floor is brand new looking! Would hire again for any tile or flooring. Nice guys too!

I hired Christian for a home project which included tiling the upstairs bedrooms and one bathroom I…read morewas so impressed with his work that I am planning to rehire him again for my downstairs project he came when he said he would gave me an estimate which was reasonable gave me a time when the work will be completed. The work was completed on time, they cleaned up behind themselves and the work was exceptional better then I expected. I don't write reviews so if I'm writing this one that means I was very much impressed with the work.

I was having work done on my house and was waiting to install the bathroom in a few weeks. I…read morereceived a call from my tile installer saying he can start tomorrow! I needed tile right away!! I asked around and 3 different people recommended me to C Line. I went in and met Steve and he was very helpful and accommodating. He had almost everything in stock I couldn't believe it. He gave me a great price and I brought it right home. My tile installer said it was some of the best tile he has seen. Not only did I get showroom quality tile but I got it at wholesale prices. Don't waste your time anywhere else , come here !!

Wow. Here's the response that he privately messaged me because he clearly doesn't want to publicly…read moreshow his true colors. First of all my review is neither false nor out of nowhere. Second of all you mentioned nothing about custom made saddles or me possibly confusing you for some other businesses, which is not possible because the employee from 2 weeks ago gave me your business card and I hadn't visited any other independent tile shops before you. Third of all why would I want to continue talking to someone that is evidently so rude to me for no reason from the jump? Me not wanting to talk to you after seeing your disrespectful demeanor isn't an attack and neither is me writing an honest review. As per my original review, if you weren't so rude from the beginning and politely told me I was misinformed I would have been willing to have a conversation. I'm all for supporting small businesses especially during the pandemic but not if the owner talks to and about me like this. This has to be the most unprofessional response I've ever encountered from a business. I was generous for giving you 2 stars.

After God created the heavens and earth, seperated the seas and skies, gathered the water and grew…read morethe vegetation he decided to rest on the seventh day. What the authors of the Bible failed to document was that on that day, an overwhelming hunger manifested in him, one that could not be satisfied with only his writings BUT needed to also show The North Shore of Long Island what great construction and remodeling is. So, "The Great" Elite Kitchen and Bath was created to take care of everyone's home remodeling needs here on earth and we are all that much better and happy for it. Thru time "The Great" Elite Kitchen and Bath decided to create NY's Best and most aesthetically pleasing kitchen and bath's and the rest as they say is history. Elite Kitchen and Bath managed the bathroom remodel (soup to nuts) of my wife and mine and definitely did an extraordinary job (to say the least) and we couldn't be happier. The owners along with their unbelievably talented staff are "The Tops" as Mel Tormae would say. Elite is to kitchen and bath arts what Glen is to carpentry -"A TRUE VISIONARY!"- So in conclusion, don't walk BUT run to Elite because you don't want them, you NEED them for all your remodeling needs. xoxoxoxoxo Jen & Dan Bailey

I have had four homes and Construction has always been a headache until I used Elite Kitchen, Bath…read moreand beyond. I found them to be helpful professional and the quality of the job great. They genuinely cared about making sure I was satisfied. I will not hesitate to use again and highly recommend them. Thank you Artie, Gina and all the craftsman for giving me the bathroom I wanted with no aggravation. Barbara

I can't say enough good things about the team at Innovative Closet Designs. I had the pleasure to…read morework closely with designer Michael Rifflard, whose excellent eye and great expertise ensured I made great design and materials choices. Michael's communication and handling of design iterations and my questions was superb. Eamon Smith made sure my install was scheduled and arranged well. He was flexible and very responsive throughout. Elliott and Donte were an amazing install team. They were very nice, on time, efficient , and skilled craftsmen and kept everything clean and organized. My closets and built-ins all look amazing and such beautiful materials. I am happy to provide the highest recommendation for Innovative Closets

We used Innovative Closet Design during a remodel to outfit the primary closet and add built-ins to…read morean office. We had high hopes after visiting the design room, reviewing the plans and paying a significant amount of money. Unfortunately, what we hoped for is not what we ended up with. Parts were installed incorrectly, there was dirt and writing left of pieces, the wood glue used on every single piece was dirty. They came back to fix it which slightly improved things but overall, the experience with them was awful and the final product was not worth what we paid for. I would not recommend this company to anyone.