On old years day at 1.20pm. At Greggs Sidwell st we went to eat with our assistance dog The dogs ALLOWED sign on front door. STILL THERE and me showing legal certification. Message finally after 6 auto messages to customer care saying.
David
Reference Number: 108786
Thank you for taking the time to get back to us with the further information we asked for.
This means we can put the right actions in place to prevent it from happening again, so we really hope you see an improvement moving forwards. We have sent your comments to the Area manager and they will be in touch with the shop to conduct an investigation.
As requested, we will give you a call tomorrow to discuss this with you. Is there a convenient time you would like us to call?
Once again, we're sorry for letting you down, David. We hope to hear from you soon.
Kind Regards, FINISH
Nothing done nobody called no more answers from customer care.
FOBBING ME OFF. Total liars through and through.
When banning ouselves from food when my wife in 3/4 hour was going to hospital for an operation tells you their family values ar Greggs. I was in there for 5 mins having to listen to 3 drunks on the next table swearing with extreme fowl language. Nice for young children and the so called manager ignoring it.
Another instance last year my daughter and a heavily pregnant friend buying food as did not wish to be in an alian place to take away asked to use the toilets and was told no because your not eating in! Nice family values they got apologies and coupons. I will never use this disorganised, badly run place again. read more