On 16th. October 2014 I entered The White Horse in Old Fore Street, Sidmouth, Devon where I ordered a meal and cup of tea. Before I had a chance to drink the tea the meal was placed in front of me. I noticed something on the plate that I could not identify, so I returned to the counter to make the enquiry. I was informed that The substance was mushy peas. I stated that I neither wanted nor ordered them. (The menu stated 'peas'. I made the assumption the the peas were garden peas.) The counter waitress said that she was happy to remove the substance from my plate. I agreed to this and pointed out that the meal would need to be re-presented as other items of the meal were covered in the substance, and also, could I have garden peas. At this point the owner/proprietor stepped in complaining that I had no reason to complain and that I should make do. I said that I would prefer to have my money back as I was wholly unsatisfied with his service and had not partaken of any of the meal or tea. He became aggressive in his language and made it clear that I had to eat what I was given or go without. I pointed out that he is lawfully obliged to return my money or provide me with a meal to my satisfaction. He barred me from his premises!
After nearly two hours searching for a constable without success I eventually found a PCSO who tried in vain to retrieve my money read more