We absolutely love Gregg Dentistry and we have my sister to thank for encouraging us to change dentists. It took about a year for my sister to win us over. As a result of my sister's due diligence, we have been with Gregg dentistry for several years now and are sure glad we changed. The first folks at Gregg Dentistry you will meet will be the front desk staff. You will absolutely love Deb and Joan who are sisters. They work the front desk together as the most perfect team you will ever meet. Their sense of humor helps you forget you're in a dental office! Always friendly and so sweet to deal with they just have a way of making your day a bit happier. I ask you - when was the last time you had someone in a dental office like Deb and Joan cover your back by taking you privately in a conference room to personally call the insurance company on your behalf? Deb did that for us - taking the initiative herself without batting an eye while Joan covered the front desk. She hung in there on that speaker phone dealing with several different insurance reps for about an hour until we were able to get our insurance situation satisfactory resolved. Her outstanding depth of knowledge and her insight of how the Dental Insurance industry works was stunning, and I mean that. Deb knows how to deal with the insurance company on your behalf and I think she likes doing that for their patients. Now that rocks. Let me tell you that's a big plus at Gregg Dentistry to have someone like that willing to go to bat for you over insurance stuff that just drives one crazy. About Dr. Greg. I will never forget the first time we met when I was in the dental chair making first contact with him. I was not at my best humor back then because I was suffering from an undiagnosed condition under the radar at Kaiser. My symptoms mirrored severe dental pain. This is what makes for a great dentist. I will never forget how gracious Dr. Gregg was when he took the extra time to listen to me ramble. He was so patient, and I know he took more time than a normal visit should have taken for a standard examination. After consulting with his colleagues, he suspected that I was suffering from a condition called Trigeminal Nerve Neuralgia - the most painful type of neuralgia known to mankind - doctors have nicknamed it the suicide disease - you can Google that for yourself. When Dr. Gregg gave me his diagnosis that, in his professional opinion, the issues I walked into his office about were not dental related he told me to make an appointment with Neurology at Kaiser ASAP. That is the first time I heard about this medical condition. I just shake my head looking back at how many other professionals missed this medical condition. Four months later I had brain surgery at Kaiser. I cannot even imaging what my outcome may have been if my sister had not insisted we change dentists. Thank you, Dr. Gregg, for your professional insight into this neurological condition. Dr. Gregg is an inspiration of hope and a bright star that we need in our community. He is the best professional of Doctor of Dentistry I have ever met who clearly cares not only for you but his staff also. Since I am 66 years old that qualifies me to say that with vigor. The frosting on the cake for us is Dr. Gregg's practical approach to dentistry. In our opinion, you will be hard pressed to find a more open and honest recommendation for procedures done and fees charged in his practice and I appreciate the way he partners with us about our dental care and they have one of the nicest looking Christmas cactus in the lobby for you to look at while Dr. Gregg's staff awaits your smile. Thank you, sis, for putting your foot down. You did good! We all love you - your #3 brother. read more