Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Bad communication and not enough staff. They forgot to contact us and remind about the swallow…read morecombs, so problems kept happening. This is real, not made up. They keep getting chances but keep disappointing. Staff skills are uneven. Long-term customers are very unhappy -- please fix this or offer other options.

Working with Caron and it's always great service. Never had any problems only productive and…read morepositive solutions. In the beginning, I was rejected from every insurance company because of my experience. However, Caron was the only one that started getting me affordable and easy to process quotes. Thank you Caron. Deserved 5 stars.

Spoken to Virginia many times, she's very helpful & friendly…read more Never spoken to Rebecca who handles auto policies, only interactions were thru email but from the tone in her emails SHE'S RUDE, I'm glad I don't need to speak to her in person or in phone to deal with her rudeness.

Great customer service from these gals.....fast response and definitely worth looking into for you…read morecar insurance needs !

I wanted a second opinion on my current coverage. Lena Wong appeared with high ratings, so I…read morecontacted her first and it was time well invested since I did not need to contact anyone else. I came away with the sense that she genuinely cares about her customers' success. Thank you for taking your time with my questions, your candidness and honesty. She exposed a gap in my coverage and increased my awareness when interpreting my coverages and offered direction. Thank you Lena (and, go Eagles!...Washington Eagles!...it is forever Wash!) -Matthew

On march 18th i went to AAA to renew my membership and Registration I realized that…read more I accidentally lock my keys in my car. I Ask at the front desk if they can call and they said to tell the person at the counter, So as I paid I requested help and was told they don't do that , being a handicapped Veteran blind in my left eye and an amputee.. I walk back to the front welcome Desk.. I ask "can I Please ?? have the number to roadside assistance ..the associate than said. " DON'T YOU HAVE A PHONE!!!"?.. as I felt defeated I went outside into the heat. Knowing my meds were lock in my car. I. Used my phone to take a photo and expand it to get the number. If you want to feel helpless AAA will make you feel hopeless and a bother.. as A Veteran and disabled. How hard would it have been to Call for me or just write the number down on a piece of paper ? I Sat outside in the hot sun. Feeling defeated Knowing I couldn't go back inside after being treated in such a way..

I really like this location a lot. The service is fast, friendly and efficient and the employees…read moreare very helpful. I frequently go here for DMV Services. The speed with which you can get things done makes the membership fee worth it in time saved alone. All that said, in reference to Michael H.'s review, I would strongly recommend against getting insurance with AAA. My father went through something similar getting insurance with AAA. He signed up with them and paid for the insurance and when he got into an accident, he was told that he wasn't covered for whatever happened. ‍ I would further recommend that when you get car insurance, go to an agency where you have a face and a name to deal with should you have any problems. Also ask for a copy of the coverage that you just signed up for to be printed for you. Car Insurance is one time when you DON'T PHONE IT IN.

They've changed things up this year. You'll have to check in with the front desk before getting…read moreseated instead of standing in line. This way is more organized. There are three rows of seats, can seat for more than 20 people. Cory was super nice and had good customer service. Had a good and short conversation with him when he was helping me.

Rudest triage person (middle-aged white woman wearing glasses - don't know her name) at the…read moreentrance. I walked in looking to do my international drivers permit. She asked "what's your name?" I said "Roseanne, it's R-O-S" and she cuts me off and goes "I KNOW HOW TO SPELL YOUR NAME" Then she goes "did you bring the printed application form?" I said "oh no, sorry I didn't know i had to bring it." She goes "it's ok we have it but you only need to say YES or NO. So is it a YES or NO?" with a tone. I was stumped and said "No..." she goes, "did you bring 2 passport photos?" I said "no, I talked to someone via email and they said you guys offer passport photo services" and she goes "YOU ONLY NEED TO SAY YES OR NO". I blinked at her, confused, because I obviously said & meant no. Then she goes "So is it YES OR NO". I said "NO obviously, and you understand English, you don't need to be so rude" and grabbed the paper and walked away. I felt like complaining to her supervisor but didn't have the energy after a long work day. Hence, this review. p/s: she was extremely nice to the person before me, so I don't know if she is just picking/choosing who she's being rude to. Which made me feel singled out as a person. Ridiculous.

Aaron and his team are through professionals. They take the time to listen to your concerns and…read morerequirement and go out of the way to make sure they understand the needs. Their follow up too is beyond words. Outstanding customer service.

I recently purchased a policy from Farmers through Aaron Thach office. I worked with Catalina…read moreGargollo in the office and she's great! Catalina took the time to answer every single question I raised and captured the answers in emails so we have an audit trail. Throughout, she acted professionally, patiently, and provided excellent customer service surpassing my expectation! A couple times I called the office when there was no one to answer, likely everyone was busy. Shortly after, Aaron himself would call back to follow up which is rare. In summary, I would highly recommend Aaron and his staffs for any future insurance needs. Their level of service is a special among many.

The insurance team at Limitless are responsive, professional, and experts in the areas in which…read morethey cover. Eugene worked with me to find the best coverage/pricing for my business and home needs. In both cases, Eugene guided me every step of the way and shopped around to get the most competitive pricing for my needs. Limitless Insurance is a trustworthy company that I would come back to again and again and wouldn't hesitate to recommend them to anyone seeking insurance.

I have been a client with Limitless for about 12 months now. After going thru 4 agencies over a 2…read moreyear span, it is nice to finally find a company that cares about their clients and delivers value at the same time. Their hands on personalized approach and extensive experience really stood out as I got to know them. Thanks for taking care of us Gary and Eugene!

We have been with Farmers insurance for at least 15 years. We've had three agents in that time. The…read morefirst one was good, but the second one I could never contact. Never would answer any of my calls. Mr. Singh took a great amount of time with us, and we barely knew the fellow. He was assigned to us - and I was quite nervous as I hadn't had the best experience with the last agent. He spent over an hour talking with us and guiding us through many many questions. He was patient and kind and took time to explain things that I had never even known or heard about. I was very relieved to get his suggestions that made sense. Thank you so much Mr. Singh for your time.

From the owner: CA Lic. #0E98581…read more COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees, Farmers agents are available online or via phone.

I have had the pleasure of being insured with this team for more then 5 years, primarily for auto,…read morebut also now life insurance. If I have a question about anything auto related I call and ask and they cover all my needs. Questions that I ask for auto: -Cracked windshield from a big rig? -If I get a new or used car/suv what would be my difference in auto insurance be? -If I modify the stereo system is that covered? -If I upgrade rims? -how much is a good driver discount? -what is covered? Questions I ask for life insurance: -how much monthly? -what does it cover? I have been covered by this team with 4 different vehicles 96- ford escort (fix or repair daily) don't buy this car 97- Acura CL 2.2 (drive it like you stole it) more then 200k miles 1 accident, and windshield replacements all covered. Multiple reiterations for modified car audio covered, door dings not covered park far away 2008- Inifiniti FX35 family car 2011- Dodge Challenger SRT8 windshield cracks covered If I have issues or need answers I call in and ask, I always get a response back quickly Auto Insurance ***** its covered Price $$-$$$ depends on full or partial Service ***** always helpful

They are not professional . The customer service agents were condescending and also yelled at me,…read morewhen I tried to explain my situation. They also wrote our policy wrong , stating that I never had full coverage, when I began my policy. I was very sure I had gotten full coverage because I had a car I was making payments on, and that's required for a car with a loan. I think they lied to me, or someone wrote our policy wrong. I do not recommend.

Well Buddy is the finest insurance agent I know . Takes care of his customers and provides…read moreinsightful service to be sure you get the best deal. 644673 people can not be wrong!

I have been with Allstate for 8-9 years. Every time I've ever had questions or needed change to my…read morepolicies, I've never hesitated to call Buddy and Sylvia! They are the absolute BEST and I feel very comfortable with them and also confident that they offer me the best possible customer service!