DO NOT GO HERE. They do very unethical business. The guy is friendly, but don't know what he is…read moredoing. My dad took my car here to get my AC fixed and suspension checked because their was a bit of noise. They told my dad my car was very unsafe and I needed my front struts replaced, a control arm and front my brakes replaced. My dad doesn't knows cars and tells them to do it because he only wants the car safe. I had a warranty on my struts and brakes. My dad calls right after and I called them to tell them and they tell me my car is already apart so I let it them do the work because my dad yes to it. They also insult the shop I had a warranty with saying stuff like they don't know what they are doing. After I went to check on my car and found out that they didn't have the struts apart like they told me on the phone. I let it slide because some work was already done. I left while they worked and got a call say that the previous shop that did the structs didn't do it right and will he needed to replace a repair because it broke. I knew this was bullshit. He said it wasn't him that broke it even though I didn't say it was him. I had to leave the car and paying extra for repair, but I needed my car fixed so I let that slide. He asked for payment even before the car was done. Also if he had my car apart before he would have knew it would be a issue before give a price. My dad picks up my car and the alignment is completely off and steering wheel is crooked. I learned HE DOESN"T DO ALINGNMMENTS. How can a shop do this kind of work with an alignments? Anytime front-end work is done in the car needs to be aligned especially with struts. My car wasn't properly fixed. Everything else I let slide because I needed my car. I couldn't go home. I live 4 hours away and wasn't going to drive a car that is pulling right constantly. I was an auto shop manager previously 4 years. I never seen a shop do such bad business. The price was reasonable if the actual work was done correctly and that's all I wanted. I'm pretty sure I didn't need the struts or brakes replaced. IT WAS JUST A CASH GRAB FOR HIM. When I was a shop manager years ago I would never let any of this slide in my shop. If a part broke after a price was given for that job I wouldn't charge a customer more. I would actually have the car fully checked before even giving a price and let the customer know if the price could change. I would never take work if my shop wasn't capable of doing it properly. THIS SHOP CAN'T DO SUSPENSION or FRONT END WORK if it don't have essential equipment to complete it. That's why I'm also filing a complaint with state to properly check the shop out for unethical business practices. This is unacceptable and unsafe. The state is going to take forever to check. I wanted to support a small shop, but it's so difficult when there's so much unethical business going. Also never go to a shop that insults other shops. That's a bad look in any business.

Stu not only gave me the most amazing prices he also had the jobs I needed done that day. 2…read moredifferent cars I brought there at 2 different times within a month span and he picked them u,p got what was needed and called me to pick it up later that day. My first time using him I knew I found my mechanic.. Thank you Stu for the amazing jobs you've done!!!

I have had to bring my car into Frankie M's Auto Body two times…read more Both times the service was terrific, they did a great job on my car - and Anthony, the owner, is a great guy. They make it as easy as possible for you with the paperwork and car rental.

Car came back worse than I gave it to them as. Not commutative. Also the place deff needs more care…read moreto make it look like even a slightly decent shop.

My 2024 Acura ZDX was sideswiped in a parking lot. I went to two repair shops for estimates and…read moreboth or comparable with the estimates and I decided to bring it to Giordano's.. I could not be happier with how it turned out!. It looks like it just came out of the showroom! The staff was very friendly. They gave me a reasonable estimate. They had it 2 1/2 days to do the repairs and called me to let me know it was ready. Not only did they do an excellent job with the repairs, but they detailed it perfectly from top to bottom, end to end to perfection. could not be happier and I highly recommend Giordano's in Medford for all types of collision repairs as well as mechanical services.

I recently had my mom's car serviced, she is 85 years old, and miss placed her invoice at home. I…read morecalled to get another one emailed to me and still can't get it. I paid to get it inspected and a few other items, total was around $1,200. I stopped in 3 times to ask for a copy of invoice and can't still get it. I am really disappointed in the customer service and the lack of communication; all I'm asking for is a copy of a PAID INVOICE!! If this is the way they are going treat 85-year-old women (recent widower), then this is the end of my dealings with this business, TOTALLY UNPROFESSIONAL AND UNEXCUSEABLE! Anna Marturiello Dave West

This is a low key, hidden gem that I will gladly be using again in the future. I really loved…read moreworking with Steve, (the owner). He was quick to connect with me and, being sensitive to my limitations, was "above and beyond" accommodating over every concern that I presented. He was easy going yet professional. As for the workmanship, it was excellent and timely. Without him knowing that I was paying attention, I watched him pour over every detail of his work before he let me leave with my car. I'm very pleased with the quality of the repairs as well as my experience with this company and will enthusiastically recommend him to everyone I know.

I had a great experience at DS Fender and Body and glad I found this shop. I brought in my old…read morebeater truck that needs many things to have my air compressor replaced. The work was done quickly and it works perfectly. Steve and the staff were friendly and very accommodating. Steve gave me a quote and that is what I payed, he didn't try to sell extra services. Over the years I have gone to 5 star shops and unfortunately was disappointed. This shop is the real deal and I will be back to keep my older vehicles running as long as I can. Thanks!

Go see Gene at Good Shepard Auto Body if you need precise and reliable service! No job is ever too…read moresmall for the team... A few years ago, I had a little ding on my car door, and they immediately got me in....Lately if I need help with something mechanical (or computer related) on my vehicle he is always there for me....Additionally, I feel they are reasonably priced, and run an honest business! It doesn't hurt that everyone is very skilled as well! He hires only top-notch employees. Gene is by far the nicest guy you might ever encounter, and runs a very professional and knowledgeable company! Even though he runs a very busy shop, he always drops everything to chat if I have any car issues/concerns! He's been in business a very, very long time, and it's no wonder why. Do check them out if you're ever in the area, and want to get a free estimate! It's worth the experience...Tell them Karen mentioned them on Yelp lol

I had an incredible experience with Good Shepherd Auto Body. From the moment I walked in, Gene…read moreshowed genuine kindness and professionalism. He took the time to explain everything clearly, kept me updated throughout the entire process, and even helped with the insurance paperwork and getting a rental car, something I was completely overwhelmed by. The quality of the work was outstanding, but what really stood out was the level of service. They went above and beyond to make sure I felt taken care of..not just as a customer, but as a person. When I picked up my Truck, it looked flawless, and they had even cleaned the interior, which was such a thoughtful surprise. In a world where great service is becoming rare, this shop is a gem. I can't recommend them highly enough. Thank you Gene, Brian and all the staff at Good Shepherd Auto Body! The Giambone Family

Very disappointed with Lake Service. I was heavily overcharged for labor, and they don't stand…read morebehind or guarantee their work. For what I paid, I expected much better service and workmanship. Would not recommend. Never go here unless you wanna get scammed!!

Prices are way to high. for a ten minute job and a 15 dollar part i way overchargedread more

I have come across a lot of mechanics who are more than happy to find other things wrong with your…read morevehicle and also charge on the high side of an estimate, which is why I almost always do my own work. However, I didn't have the time to complete my latest repair and brought it to Tom's on a recommendation from a relative. Well, I have to say I was absolutely blown away by their honesty and expeditious work to get my vehicle back on the road right away. I have no vested interest in the business, but just wanted to let anyone who's looking for an honest, hardworking mechanic this is the only place I will be going to in the future. You will be pleasantly surprised by their service. Thanks again Dave for your help!

First repair shop since I have been in Middle Island, that gives fair and accurate estimates and…read morescope of work without the usual BS, you often get from repair shops. Never had to worry about my vehicle after a repair. Never overcharged. Definitely recommend this shop.

Great service. Prompt , knowledgeable , very fair pricing for my towing. Would highly recommend if…read moreever in need of a tow service ! Thanks Harry!