Johnny P did a nice job. No high pressure, and understood what I needed. Understands the trucks and…read morea good listner.

Communication from Salespeople! We were looking to buy a vehicle and asking the usual questions…read more Kristian(?) could barely answer any of the basic questions and said she would 'have to ask' and get back to us. Eventually, we decided to purchase the vehicle the next morning. Crickets! No phone call acknowledging our email from the night before saying we wanted to buy it... so i called them and it had sold. They never told us sale was pending already. What a waste of time, energy and excitement thinking we were being a new vehicle!

I recently purchased an F150 Tremor from Smith Ford and the experience was a complete pleasure…read more Larry Wagner found the vehicle I wanted and short time performed a dealer trade to make it happen. Their staff was extremely helpful and courteous. After the completion of the sale I was given a thorough explanation of the options on the vehicle. I have already recommended Larry Wagner at Smith Ford to a relative for a future purchase. If you're in the market to purchase a new Ford, I would recommend you see Larry Wagner at Smith Ford in Lowell, Indiana. Steve G. Well satisfied customer.

Made a service appt and brought the car in when they opened and left it there. When I called about…read more4 pm to see if it would be done today, I was told they couldn't find the problem and when I pressed, I was told they hadn't even started to look at it yet (maybe that's why they couldn't find the problem). Car had not moved from where I parked it when I picked it up and no bill for any work. Been coming here for service for over 20 years. Last time I was here, took 5 hours to put in spark plugs. NEVER coming back here again! Told them that I scheduled service at another dealer and they didn't even care! Tried to contact them but no response. Great way to treat your customers.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I gave this place a 4, I had given a friend a ride there to buy a truck of his own,after he was…read moredone talking, I thought I might ask about my car, I have a lot of issues with it at present I was planning to put in shop for a third time spend hundreds again, so after talks with Heather the dealer at the time helped me with the numbers and I have to say I drove off in a 2019 Jeep Rengade, So Happy

I had an oil change done with you on December 17, all was good until March 29th when I was driving…read moreand noticed the car driving rough. When I reached my destination there was a burning smell with no obvious source. I checked under the hood and checked the oil, since per my milage I was due for an oil change and to my surprise the dip stick was clean, checked again and no oil on it. I was able to get 5 qts, put it in and took it straight to a repair shop where they found a leak from the oil filter housing and oil cooler assembly. I had no issue with either of those things before getting my oil changed at your business.

Adding to previous review... Bot another car through Kirk at…read more45th St Motors and continue to be impressed with the quality of vehicles he has and what a consummate professional he is and transparent with all aspects of the transaction. Highly recommended to all.

This car dealership made the buying process comfortable for me. Their prices are great and the…read morestaff really works to meet your needs with no pressure. Check out thier inventory online. You will not regret giving this dealership your business.

The check engine light came on on our car as we were driving from DC to Iowa, we found this…read morelocation on yelp in Lowell since we have family here. We called them and they were willing to fit us in on short notice so we could continue our trip. Sean was great!! He used the diagnostic tool to figure out what needed to be done confirmed they had the part and had us out and driving the next morning. We felt they were extremely honest and helpful. Highly recommend

I would give this a zero star, But that's not an option. DO NOT TAKE YOUR CAR HERE. My mistake…read morewhen I went to buy 2 cars there and I guess I wasn't dressed like I could buy my vehicle In cash, because NO ONE asked if we wanted to test drive a truck. We bought 1 truck and on separate times purchased 2 other cars from Phillips in Frankfort. We purchased the tire wheel warranty for all cars. We took our truck in and let them know we had the warranty. Found out they didn't go through the proper steps THEIR MISTAKE, and now the tire isn't covered! Spoke to the general manager and he said " sorry you must not have told us that, nothing we can do" really. I purchased the warranty, first words out of my mouth when I told them I had an issue. The worst customer service I have ever experienced by staff and manager ! DONT GO THERE

Wow! Tim was great to work with from start to finish. I purchased a car at a great…read moreprice and have been pleased with it ever sense. Tim went the extra mile to make sure I was completely satisfied. Followed up with me days later to make sure I was pleased with my purchase. I would recommend Tim and his vehicles to any and everyone. I recently sent my brother to Tim and he had the same experience. No pressure no gimmicks the way a car buying experience should be... Dirk F.

This is a great place to buy a car!!! Tim is a great guy and very down to earth and trustworthy…read more He's Real! We walked in looking for a car and walked out with the keys to a very clean used car! We couldn't be happier with our car or our experience!!! Thanks Tim, we will be telling all of our friends and family about ur place!