I wrote a review a few months ago. And I am writing another review today, July 22, 2024. I am never…read moregonna be 100% happy with the care of my mother if I'm not giving it, but I have to come back and say things have gotten so much better for my mother at Copley Health Center, there is a Director of nursing who gets things done by the name of Carrie. They have a social worker name Aaron that takes care of her business and the nurses are a lot better all of them. I can only speak for but what I see is better. I will still call there. I have grown to see that they genuinely care for my mother maybe because of who my mother is and because she is a patient there. If you place your love one in a facility, make sure you go and check on them. Point blank. I am content. The Aides are much better. Ashley Juanita and many more. Thank you

At first things were okay and my mom was there for about 6 months. In July 2023 I received a call…read moresaying that my mother who is 80 years old left the facility at about Midnight. It was told to me that she left behind a visitor (at midnight). They told me they could no longer keep my mother and they will find a few places and give me the information. The very next day they called and said that they have someone that will take her. (I never got any other locations as they had previously said). So, my mom is at the new place and come to find out Copley Health actually slandered my mother. They paint a picture of her as some kind of villain. When the truth is they are not responsible enough to care for my elderly mother. Maybe they could have reviewed their policy on visitors coming and going at midnight and letting defenseless seniors out in the middle of the night. So for the quality of care it's a 2 rating but because they lied on my mother the rating is a ONE.

This review don't even deserve 1 star. This place sucks. It smells like urine and poop. Nurses and…read moreaides are rude and uncaring. My friend/ client was in there for 5 days. One night when my coworker went in there, she found him laying on the floor in front of the door with a dirty brief on. His door was always open. So there fore if they were doing there jobs, why was he not seen? His last day there, I was there when they was passing breakfast trays. They saw he was sleeping so they didn't even bring him a tray. So, if u love your loved ones, please look for another place. U won't be happy here. One resident that lives there said she would rather die than live there. I could say so much more but that should tell u enough to run the other way

Great place to go if you hate who you're putting in there. There are some bad places but this place…read moretakes the cake. Smells awful, poorly maintained, awful treatment of people, bad/cold food, and just not a place you want to be. Go elsewhere. It's not worth saving the money

Horrible place. Ghetto as can be. Can't find anyone to work there so they are always short staffed…read more Food is terrible and always cold. Case workers do nothing to help. DO NOT GO

The staff (most of them, especially the aides and nurses, and the therapy team) are amazing, nice,…read moreand kind. It's the management that's horrible..... They have been unfairly trying to throw me out for so long, finally this weekend they resorted to sending me to the hospital for a blood clot that was getting bigger and then call the social worker at the hospital and tell her not to bother sending me back. All because they refused to send the correct paperwork to my insurance. And this comes after one of the social workers threatens me with physical removal and gets about 2-inches from my face... And also they try to Stage a illegal home inspection at my Mom's house when it's clearly the duty of the therapists to do that and they have nothing to do with it..... I did nothing at all to deserve this treatment i was always nothing but nice and respectful to all the staff and the aides and whatnot and everybody got along with me.... So yeah if you wind up going here don't bother defending yourself because this is how you'll be treated if you do. Also beware that some of the aides here are abusive ( one of them left me nude in the bathroom and covered in excrement) and some of them will lie on your chart and say that you did more than you can actually do.... Thank you for listening. I also plan to forward this on to the health Department.

As a local Family Physician, I have referred many patients to the PT Center. I have had the…read moreopportunity to follow the progress of my patients and I have been a patient myself. The "hands-on" physical therapy delivered by Kevin Outwater and his colleagues has been superb.

Pros: very kind and knowledgeable athletic trainers and therapists…read more Cons: the therapist spends about 10 minutes out of the 1-2 hour appointments with you. The quoted price on the phone for visits (~$75/visit) is false and I was charged over $200 per visit-- I continuously asked what my appointments would cost at the time services were rendered and was told "don't worry, we'll work with you". I can tell you that is false- they don't work with you; when I asked to speak to the owner regarding this, the billing person (unfortunately I cannot remember her name-Deanna maybe?)said no. Since I had moved out of town, I couldn't resolve the issue in person. Also, they charge different prices for different body parts? I'm a physical therapist and know that this is NOT standard practice. A therapeutic exercise charge is a therapeutic exercise charge, and insurance reimbursement does not differ depending on body part, so don't let them persuade you otherwise. I'd highly recommend looking elsewhere for care. The lack of professionalism when it comes to the validity of their quoted prices and dealing with the billing representative makes me sad to work in the same field.

Kind, caring, listened to me, does not try to upsell anything I don't need, and educated me on my…read moreback.

Copley Chiropractic is one of the best around NE Ohio. I have traveled all over the country and…read morelived in different cities, and not only is the staff, friendly, courteous, professional, and accommodating, the doctors are EXCELLENT!Their attention to the patient's medical needs are accurate. Dr. Curtis has helped me immensely and keeps me going through my aches and pains, and I cannot say enough positive things about this practice. I highly recommend you give them a try. You won't be sorry. If anyone gives this practice a bad review, they have no clue what they're talking about!

It's Okay place but you are not welcomed there with your concerning issues. Keep reading to find…read moreout why. First, the biggest thanks for the receptionist Sara- always smiley and positive, the physical therapist Jimmy who highly helped me within two sessions and another young therapist, unfortunately I don't remember his name. Without these three people this review would have just one star. My biggest dissatisfaction was with the main physical therapist- Michael. He did my intake and evaluation after which I decided to quit my therapy. During the intake, Michael was cold and didn't show signs of empathy to my concerning issues. He treated me as "another one with an issue". Short and straightforward answers without too much explanations of what was going on my hip. I felt uncomfortable because I talked about my vulnerability and I hoped to have at least warmer attitude. Anyway, I was determined to work on my issue. I was glad to know that I would work with other therapists who would assist me with exercises and my posture. I started coming twice a week for a month. As I mentioned earlier, the best two sessions was with Jimmy who basically pointed my issue and gave me direct exercises/ stretches that supposed to help me. Same was with the young therapist who stretched me and felt a huge relief from the stretch. After one month of physical therapy, I supposed to have evaluation. Long story short, Michael wasn't engaged or encouraging to continue my therapy. For him, i was apparently a burden because from the start of the session he suggested or gave me a clue that I would continue "therapy"/exercises at home. After every of my question and trying to hear opinion of an expert-him, Michael would ask "and what do you think?". Yea, right- I came to the therapy to understand what I thought... nonsense. In the end, I decided to drop off my therapy because I didn't feel encouragement or interest in me as a patient. Disappointed with this place, but thankful for Jimmy's work and smiley Sara!

It has been a while. Believe I can feel it Amazing place…read moregreat company over all professional & he really cares

From the owner: Trigger point dry needling and spine / extremity manipulation to speed recovery and prevent…read moreinjuries.