This place is managed by a company in Texas called Ridgeline. The current director of nursing at…read morethis facility is an LPN with no qualifications. Hires incompetent people (mostly friends) that she wouldn't use to care for her own loved ones and then doesn't understand that she is the problem. Refuses to produce care logs, incident reports, or talk to us or show us a care plan. Doesn't make employees wear name tags or titles. So absolutely no accountability. We asked for names and titles of anyone providing direct care to my mil after a serious incident at the facility and we were denied. Called and spoke to regional manager of Ridge line and he said this was non negotiable. He said he would send care logs, but we still haven't seen them. He wasn't concerned in the least about any of this. He told us he didn't think my mil was a good fit for this facility and that he'd waive the 30 day notice. This place is a joke. Not only do they not follow the laws of Ohio they do not follow their own contract. No integrity, no ethics, no morals. Also the five star review you see from Katie K., she is an employee. This place is now called The Ridge at Copley, they changed the name to try and fool people. Hopefully this place is shut down soon and they are all exposed for fraud. Do your research on Ridgeline management and don't use any of their facilities!

Building is under new management and residents are thriving. Staff is attentive and makes residents…read morefeel at home always. Great layout of the community with lots of natural light and open space. Conducive to a warm and inviting memory care environment.

After having my mother in a large, highly rated rehab/nursing facility for several months, we moved…read moreher to Greenview Senior Living in Fairlawn and we couldn't be happier. The atmosphere is that of a home rather than of a facility. The place is immaculately clean. Meals are home-cooked and healthy. The ratio of aides to residents is much higher at Greenview than at larger facilities and so all of the residents can receive individualized, timely care. The staff is carefully trained and very caring. The owner (Danka) has a wealth of knowledge about senior care and is expert at providing hands-on care herself. She is there daily, overseeing every aspect of the facility and of the care. Family and visitors are welcomed and become part of the loving community at Greenview. What a difference!

From the owner: Our mission is to establish Greenview Living as Ohios premier assisted living home, providing…read moreservice and care to seniors by encouraging independence, preserving dignity, involving family and friends in a comfortable environment they can call home. Senior Assited Living Facility

Saw Dr. Noble for a second opinion on for a shoulder repair. Dr. Noble took the time to actually go…read moreove the x-rays in detail and illustrating the cause of the pain and possible avenues for care.

I had an outpatient surgery here. Staff was professional and kind. I loved my surgeon and the…read morenursing staff. Everyone made this a relatively easy experience. The recovery part right after the surgery was a little rough, but the nurse stood by my side and helped me through the process. There were only one or two people left there after me and no one rushed me or pushed me, but they did help me feel well enough to get up and go. While I enjoy Crystal Clinic, the only small complaint I have is with their use of a 3rd party to complete medical forms that patients may need for work. That was a bit cumbersome to deal with. Other than that, the care and the facility itself were great.

Empty promises and bogus fee schedule! Have had a loved one…read morehere for almost two years and are fed up with this place. The one good thing is it is relatively clean. Problems: 1. Constant staff turnover-corporately run chain of facilities 2. Food selections poor in both taste and appearance. 3. Some staff good, most not trained or competent - staff frequently over-reacts or under-reacts to medical issues. 4. Inconsistent coordination on medical care and plan with family. 5. Bogus billing - they doubled the personal care agreement fee on us without notice. Although they did credit the 40 days we were not notified, when I insisted on a fee breakdown, I find we are being charged $115 per month for twice weekly showering assistance which is very fair, but an additional $446 per month for "additional staff time needed due to patient's resistance to accepting help". WTF! Needless to see, we are looking for a new facility!

The Administration at Maplewood at Cuyahoga Falls is very professional and organized, very quick to…read morefollow - up!

Our dad moved into Maplewood nearly one year ago. After adjusting to his new environment, Dad is…read morethriving and us kids couldn't be happier or more at peace. After living alone for 10 years since mom's passing, Dad has found a new home away from home. The staff truly cares about him and his well-being. He is more ambulatory and more safe with the umbrella of 24/7 assist available if needed. The communication with family regarding special events, changes to diet, or other important notifications is exceptional. The directors are highly competent and accessible. And I hope everyone at Maplewood of CF reads this because there are no words to thank them enough for what they do on a daily basis for our dad and the other fortunate residents there. But I'll try....thank you

It is hard not always having your loved ones near but it is soothing to know they are in good…read morehands. Manorcare truly cares about your family. My grandmother is a current resident and has been for years. I had an opportunity to visit her several times during a recent visit. The moment you walk through the door your immediately greeted by the receptionist. If you're lucky you came on a day that she made freshly popped popcorn. Walking through the home all the nurses are lively and greet you during your passing. I had the pleasure of meeting Loretta who was one of the staff nurses on site who was entertaining the residents. Her bubbly personality warmed my heart. I can tell she was well liked amongst the elderly. Rarely do you find an individual who enjoys her work. You can tell she very happy and passionate about making a difference. This meant a lot to me as I confirmed my grandmother is very well taken care of. The facility is very clean and organized. There is always something to do or a form of entertainment for the residents. I saw a performer sing to the staff in one room and another room crafts being made. I appreciate how they handled my grandmother during her time of care. One person who truly stood out to me was Steve I saw him interact with the staff. My grandmother mentioned he takes really good care of her. I find this home a safe place to leave your love one whom may be in need of 24 hour care.

From the owner: A Proven Leader in Skilled Nursing and Rehabilitation Care…read more ManorCare Health Service's skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physical, occupational and speech therapies, cardiac recovery, stroke and other neurological recovery care, skin and complex wound care, I.V. services, diabetes management, oncology care, and orthopedic and joint replacement recovery. With individualized programs and a variety of post-acute services, including a specialized MedBridge unit, ManorCare offers rehab hospital caliber health care options to meet the unique needs of patients and ensure that they receive outcomes-oriented care that will speed their recovery and their return home.

Arden Courts is not the newest or fanciest memory care facility you will find, but it has a very…read morehome-like feel and the staff is second to none. From the administrators to the nursing staff to the aids, everyone is friendly, compassionate and caring. The meals and activities are always well thought out and as good or better than can be found at other facilities

From the owner: Memory Care is all we do. We know. We understand. We can help.read more