Great place to get bedsores!…read more My father and mother were raked over the coals during COVID by this place - charging him 13,000 a month for care. Robbery. My father required a hoyer lift, and could not go to the bathroom on his own. Unfortunately they left him alone, so long for so often that he developed bedsores from being unable to move, unable to be changed on time. They almost dropped him in the hoyer lift more than once, when my mother, who was staying with him, warned them that if they didn't take more care - she would record them almost dropping him so it was on video. This was just before the right to have a camera in facilities - the manager said that if she tried to record them for them to put him down and deny care. I should have gotten a lawyer, instead I got him out of there. Damage was done, both to the pocket book and bedsores. DO NOT TRUST THEM. Update for Tyler's Response: Thank you for reaching out to me. Unfortunately, I hadn't thought about Yelp and google for leaving a review till now, as my facebook memories of conversations with my father and mother came up again and the strife we had at your establishment. The bedsores he had the rest of his life - because as the skin thins from them the skin is never the same - that he accrued under your care remained till the end of his days. The video that Mom sent me at the time, where the aids put him down when she pulled out her phone to record, ignoring his pleas for care, still is haunting. If you have your ship in order now, that's fine. Good for you, but however, I wouldn't trust your company, recommend your company for anything. When we moved out, we saved almost 6,000 a month from what you charged us a month during the pandemic, where you kept upping the care costs to over 13,000 a month. We moved to somewhere with better care, that was 7,600 a month for his care and for mom to stay with him. I never had my parents calling me, pleading with me before you, nor after you. We suspected this was all reprisal at the time because people thought they had called the Omsbudsman and complained. However, THEY had not, but they sure had thought about it - but were concerned things would get worse. In hindsight, I wish we could have called them immediately when they started to have problems. That is what I would recommend to anyone with issues with your facility, call the Ombudsmanif you have any problems. For anyone curious about them you are in: Ombudsman Region: Region 10B, which covers Portage, Stark, Summit, and Wayne counties. Phone: 800-421-7277 or 330-899-5250 It's fine to get your ship in order now - and I truly hope you have, but people have long memories. When you cheat people and hurt people - they remember. Dad has since passed, and Mom is not in an assisted living. I'm sorry you don't like the review, but it's here, and I stand behind it.

We moved my mom to Assisted Living. The staff is very attentive & proactive about bringing…read moreresidents to activities. The food is wonderful & every meal has multiple choices.

Our dearest Aunt Dorothy was a resident at Visa Veranda for 4 years where she passed away…read morepeacefully this week, following her 99th birthday. She made a choice to stay at Visa Veranda in her final months with the help of hospice. She was lovingly cared for by all of the staff and administrators who treated her like family. This became her community. They also treated us like family and supported us during her transition from this life. The family is so grateful for the care that our aunt received; care that we could not provide, but these wonderful people did. She adored all of the staff, who treated her with dignity until her final breath. We can never thank you enough. The nieces and nephew of Dorothy Johnson

Do not place your loved one in this facility. My mother was dropped, yelled at, ignored, and…read morereceived substandard medical care at Vista Veranda. .The employees are unprofessional and the LPNs are in charge, with very little medical knowledge. I wish someone would have warned our family to avoid this place. On the surface, it's a beautiful place, but it turns out that it's a horrific residence for seniors. Buyer beware!

This facility is mainly for seniors who are not the least bit important to the management…read more Unfortunately, the majority are probably Medicaid residents and therefore the management could care less if they are fed decent food or protecting them from people entering the building through unlocked doors at all times. No one is at the entrance to see who is coming or going. And no one is guarding the side and rear entrances to protect the seniors. They could care less. They know they can just place another Medicaid resident in there to be neglected. We had a friend that lived there and she would meet people there that needed help and she would ask us if we could help them. We are not wealthy, but there is help for all if people would take the time to help. One lady, Angela, invited us into her room to show us that she had no bed, no table, no chairs, no dresser for her clothing. All she had was a blow up bed. My husband and I were able to get her brand new bed with sheets and pillows, a small dining table, chairs, and a dresser for her clothing. As we left her room, she laid down on the bed and said "Thank you God". Now my question is: How could the Regent let her live like that for so long and not do anything about it? Another person who just passed away there recently, had a huge unusable wheelchair that she needed out of her room in order to move around in her new wheelchair. Of course no one there took the time to help her in any way. She had no family that could help her. The only decent people we see who are working there are two young people who clean the rooms. The majority of the employees could care less. God help these seniors. If you have someone who you think needs to live in an assisted living, please think twice about using The Regent in Stow. It is too bad that in this day and age, caring for the elderly is not important at all. If you are able to take care of your family members at home, please do so. I wish I were able to enter a NO stars.

Great and friendly place and my father is happy there. Thanks regentread more

Home instead of Ravenna exceeded my expectations. Outstanding care from outstanding caregivers!…read morePrompt - Kind - Efficient - Lovely - Warm & Caring. The office was always kind and helpful whenever I called with questions or concerns." Excellent! I highly recommend this agency.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Ravenna, OH. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Ravenna and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

If I could give less than a star I would!! This place did improper wound care, allowed my husbands…read morewounds to get infected and infested with maggots! As a result he lost his leg! Absolutely poor communication, they never even called to tell me they had taken him to the hospital. And the administrator Paul is an arrogant, condescending, complete a##hole!! Find somewhere else to send your loved ones. Also after weeks of complaining about his room being frigid and cold in the summer, instead of moving him to a different room, their solution was to tape the vent shut!

After being treated for sepsis cellulitis at the hospital, I was transferred to the Manor for…read morephysical rehabilitation. Both of my legs needed help desperately! And the therapists did just that.....we worked on my balance, gaining back my strength, even some core exercises (all at a pace i set). I ended up needing to stay for 3 weeks... and during that time all of the staff ......the social worker, housekeepers, the activities director, the night aids and even the kitchen staff made sure I had everything I needed!DEFINITELY