Our relative used to be in independent living. When she went into memory care two years ago, things…read morehave gone downhill. Mind you, independent care wasn't the greatest, but it is very, very difficult to transfer a loved one with dementia to another facility. Therefore, we are still at Heritage Crossing. We have addressed issues with them several times. I had addressed an issue a week and a half ago in regards to my loved one that her room was filthy. Her bedsheets were filthy and they needed washed. The person I addressed this to was River, which is a new memory care director from what I'm told. My husband also was in contact with Rebecca, which is the director. I myself have tried to call corporate several times. You will never be able to get a hold of them. Ever. They make it so that all you can do is leave a message. UNLESS you are looking to sign a family member up at one of their communities then they will talk to you. Fortunately, I was able to get through with Amy who handles the billing and she was getting in contact with Caitlyn who is a vice president up at Corporate. I had to call Amy back today to let her know that I still hadn't heard from Caitlyn. Amy assured me that Caitlyn would call me back that she is very busy. Mind you, Caitlyn was made aware through Amy what my issues were. But Caitlyn is too busy. I gave Caitlyn plenty of time to call me back. Once you are a resident there and you are paying them $7000 a month for memory care, this is what you are subject to. Please see the pictures below. The first picture is blood and urine on my loved ones bedsheets and linens that have been there for at least two weeks. They have not been washed even after I asked. The napkin that you see on the bed is "stuck" to her bed. The picture of the floor and the toilet... that is feces on the floor and on the toilet seat, there is also dried urine. The clothes... They fold them and then they throw them wherever they can in the room, not organized at all. The room is absolutely disgusting. I have several more pictures that I will be sharing online. This is just one instance. I have several instances. I am absolutely at a loss for words and thoroughly disappointed. Not one person... not one has reached out. Instead, it is going to be my responsibility to clean up after my loved one that I paid them for. Beware before you commit to this facility. Talk with a residents family, especially back in memory care that has been there for a while. You should be able to get all aspects of the community. Not just what they tell you to get you in there.

What a beautiful community with an experienced team of individuals. This community provides…read moreindependent living, assisted living, and memory care. From the moment you drive into the building to walking in the door, it is warm and inviting!

If you're looking for a place to spend your senior years, or looking for a place for a loved one to…read morespend theirs, I highly recommend Canton Christian Home. My mother has been living there for almost two years, and I have been continually impressed by how kind, helpful, and supportive the staff has been. There is always someone available to answer questions or provide immediate support to the residents. Everyone - from the administrator's office and nursing staff to maintenance and the IT department - has been kind and supportive, whether my mom is asking for assistance or I'm calling with questions. I have always felt that my questions are taken seriously and that someone is willing to take the time to make sure we have what we need. The care my mother receives has also been very reassuring. The nursing staff has been wonderful, and whenever I have questions about her care, medications, or something the doctor needs to address, I know there is someone I can reach out to. Even when the person I need isn't immediately available, someone has always returned my call - usually within an hour or so. That kind of responsiveness means a great deal when you're caring for a parent from a distance. With so many residents requiring different levels of care and support, I am continually amazed at how smoothly everything seems to flow. There is a sense that the people working there genuinely care about the residents and take pride in what they do. Choosing a senior living community for a parent is a big decision, and it can come with a lot of uncertainty. Knowing that my mother is in a place where she is cared for, supported, and treated with kindness has given our family tremendous peace of mind. I am very grateful to the entire Canton Christian Home team for the care and support they provide to my mother and to our family.

Live in the Assisted Living wind. The staff is awesome…read more The meals are incredibly good The cafe is so nice and comfy and Tim is great. They offer so any activities so you are never looking for things to do. The rooms and whole building are so neat and clean. Great laundry room... Great dining areas Beautiful chapel I know I will think of more but must go for now. All I can say for sure is there is no better place to live than Here. LOVE

Great Care, Great People, Very good facility - wish they took Medicaid…read more My father, through the last 6 years of his life, had to be in assisted living/skilled facility. We only were at 5 places, but this was one of the two places he felt like he could call home. The people, from the administration, to the caregivers, to the skilled nurses treated him with respect, and care. Despite his decline while there in ability, due to MS, they rarely made him feel like a burden (except when occasionally dealing with turnover). Dad truly felt seen there and cared for... which was wonderful. I have nothing bad to say about he caregivers and the administration other than that they made the experience more affordable (charging 5k a month less than others!). They gave him dignity, in a time in his life where it was in short supply. This facility was the best facility for him, that he had ever had. Sadly, when he was out of money, like many he had to go onto Medicaid. They do not take medicaid, so we had to move on. However his care here was exceptional. This would be a 5 star review, except for their care the last 4 months that my mother for, who was staying with him, and the new nurse they hired said that she also needed to be charged for care and not rent, despite them charging 7,500 a month already. Unfortunately, Mom did have some issues, but after seeing a doctor for them, is doing better. Lesson learned tho, if you're going to stay with your spouse and live with them in the facility and pay rent - you better leave the facility a lot and take care of yourself well as to not be labeled a patient. I have to only deduct one star here though because, overall some of the best memories of the last years of my father's exceptional life, were here. Thank you.

Would never recommend this facility. If you need help you're gonna wait a hour. They don't bath…read moreor brush patients teeth. They don't clean patients rooms. Food is horrible. Nurses aids have attitudes.

I was in this building a number of times to visit my patient who was on hospice with my company …read more The staff was welcoming , kind and always present . The patient received supreme care from the aides and nurses . Often the activity coordinator would check in on her and offer to take her to the activities room . She even took her time to hunt down chapstick for my patient . Not only is it a beautiful clean building , the workers are all willing to help and make sure the patients needs are met .

Stay far away!!!! No return calls. Incompetent staff especially the ones with degrees. They all lie…read morefor one another. Left hand doesn't talk to the right hand. Notes are not written in patient charts. Place needs shut down!!! In order to post this I had to give a star.

I went on a tour of the Inn at Belden Village recently and was absolutely blown away by the quality…read moreof care and the recent upgrade of the facility. The warmth you feel from the decor and the people is tangible. I was also surprised at how great the food is and the variety of menu choices available to the residents at every meal. The Director, Nan Gammill, puts her personal touch on everything and caring for and being kind to the people there seems to be her mission in life. There was a kindness and compassion from the staff to the residents that set it apart from other assisted living communities I have visited. The activities that are available, the theater, the billiards, the quiet areas with water features. I am not ready for assisted living but I wanted to sign up to be honest.

I wouldn't recommend this care facility to ANYONE! They…read moreallowed my husband to develop an HUGE bedsore which ultimately caused his condition to worsen and eventually pass away. They would have him transferred to a hospital and not even contact me! If you Love your loved one PLEASE don't put them in this place. Yes they have a few nurses and staff that care, but as a whole they have a lot to fix. I hated to have my husband there but, my options were limited.

Arbors of Streetsboro is a wonderful and beautiful nursing home. It was a very sad day for me to…read morehave to put my mom in a nursing home and the Nursing Home Administrator, Social Worker and staff made it so easy and comfortable for this transition. I want to thank them so much for always keeping me up to date on my mom and especially thru this Covid 19 shutdown of nursing homes. They went out of there way to have my mom call me and then facetime me thru this Covid 19. They would call me once a week to keep me up to date on what was happening and now they have staff set up to allow us to do outside visit with my mom. I want to thank all the Nurses, Staff, Dietary Aides and especially the Nurses Aide who work very hard and are very caring. When I was able to visit her there was never a time that I wasn't thankful on how the staff was treating my mom they are very caring, compassionate and not just to my mom but to all the residents. When I had questions they were always answered or someone got back to me right a way. They are my heroes!!