Edward Disho , From Preferred Management, He is a very responsible friendly and professional. I…read moremoved to his Rincon property in 2017 and later moved to Sunnyvale property which belongs to the same management. I am very happy with his Great tenant care and taking care of properties. also when ever you have any maintenance no time it will get care of. Rent is very reasonable. I am very thankful to Edward.

6/16/2023 3 pm - I called this company during office hours but no one picked up the phone. I left…read morenumerous messages about an urgent situation but no one called back. This is very poor customer service and a response to an urgent situation. I need a call back please. My number has been left on your multiple messages. You have a building safety code violation that you have to address urgently. In apt #1842 Amelia Way, Santa Clara, CA 95050, you have a carport in the back. That particular carport is going to collapse any moment. This problem was reported to you in February 2023. It is now June 2023. Santa Clara Code Enforcement has been notified of this issue as well. The entire back wall of this carport is cracked and collapsing. One support pole is bending under the roof weight. The issue is either wood dry rot, or cabinets too heavy on back wall, or flimsy support columns, or roof too heavy. On the other side of this carport is a public parking lot and pool and park. This is a heavily used parking lot and a collapse of this structure will damage property and endanger lives of residents and public on both sides. Code enforcement has been notified. You have not responded to calls. Look forward to citations and judicial injunctions to get this fixed immediately. You will now pay fines and you had better get this fixed fast. The owner of this property will be notified as well. If there is any loss of life or property damage, your property management company will be liable for it. There could be criminal negligence penalties since you were notified since Feb 2023 and chose to ignore it. If this is the way you run properties, god help us all. Fix this issue or you will be sued in a class action suit for loss of parking spaces on the other side.

I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

Over the past 5 years, Gustavo has proven to be without a doubt, the BEST property manager my wife…read moreand I ever had the pleasure of working with. He is consistently always available and responsive (even on weekends at family events), and just a text or phone call away regarding any maintenance issues, or accidentally getting locked out. He resolves any random thing we throw his way above and beyond already high expectations in a very professional way, and with unbelievable speed and quality. We have recently moved, and the thing we miss most is having Gustavo as our property manager.

Jorge and Winnie have been absolutely wonderful in helping manage the property and handle a wide…read morerange of issues -- often while being short on resources. They consistently stay professional, responsive, and solution-oriented no matter how complicated the situation is. Their work behind the scenes can easily go underappreciated because so much of what they do involves navigating complex problems, coordinating multiple parties, and keeping everything moving smoothly. It's not easy, and they truly deserve recognition for their dedication and hard work. Very grateful for their commitment and support. Highly recommend!

They are one of the worse property management companies. The watering system was turned off and…read moreIntempus ignored my emails for over 4 months! My bushes died, my baby sun rose ground cover half died. Intempus referred us to landscapers that decided to remove plants that were almost dying. And then refuse to pay for the damage! They claimed it was because the plants were dying. Yeah! Dying because Winnie ignore my emails for over 4 months! We had a week of 100 degrees weather in March too! Also, these property managers are misogynistic! The other men on the board all get treated with respect. Whereas me, the ignore, they try to put me in my place, put blame on me over things they have done, condescending respond to me and ignore my emails. The other two board members are not fulfilling their fiduciary duties, and Intempus enables them because it is what is easier. These guys don't want to do anything! Don't hire them if you have an HOA!!

Went to view an apartment with another 2 people. This was on a Friday, put in an application that…read moreday. Just find out they went with the 2 other people that had viewed the apartment with me. They went with the other because that got there first. Tey moved in 2 days after viewing. They never check are application and has to refund the application fee. They moved in 2days after viewing. So, they never checked reference on the other 2 applications. Horrible Realty. STAY AWAY....

Don't use these people (the Santa Cruz location) I am a former resident of Santa Cruz and come…read moreback to town every winter. I contacted the Aptos office about a vacation rental. They never even bothered to get back to me.

Shrigley responds to a court summons…read more Read up on how to make a small claims case, then use a process server to serve him at his office. NOTE : He doesn't actually have to be present, the summons can be left with the receptionist. Filing a small claims case currently costs around $55 and a server is around $100, so of course you are out of pocket, but the process will get results

DO NOT RENT FROM THIS COMPANY! Where do I begin.... I lived in the unit for 2 years…read more.. 1. The day I was supposed to get the keys Brian was going to meet us a tthe unit at 2pm... he's not answering the phone, emails, nothing. Come 4pm hes STILL not answering the phone. At this point im thinking I just gave this guy a $700 deposit, copy of my ID, social security card, check stubs and now he's not going to give me the keys? Did he leave town? Not to mention I had all of my stuff in a truck waiting to move in... At 5pm my husband was so upset he drove down to his office in Los Gatos (after calling his answering service located in a different state they gave us his local address) and confronted Brian. He had nothing to say... NO REASON WHY HE WASNT ANSWERING OUR CALLS! We should have taken this as a sign and NOT moved in... 2. HE NEVER DID A WALK THROUGH! Stove didnt work (it took them over a year to fix the stove) Since it was dark by the time we moved in we had to find the breaker for the lights- NO HELP FROM THE LAND LORD! Anytime we had a problem we could NEVER get ahold of anyone. One time we were out of power for almost 2 days! The city of Santa Clara came out to look at our breaker and they said it was the property owners responsibility... after Brian sent the GARDENER out to look at the problem (which solved nothing) we were still with out power... its now 430pm on a Friday.. Luckily the Santa Clara power technician came back out (after he got off work!) and fixed it for us... he told us he felt that bad for us! 3. Our heater didnt work for the first year... Isnt it the law to provide a working heater?? Another women moved in to the unit behind us and her heater didnt work either she was told by Brian "Use this portable wall heater." She suied and won... not surprised. To sum things up this was the worst rental experience. I can not believe they call themselves a "business." Most unprofessional group of people. I hope this will help you make a desision on whether or not you rent from them. I caution you to look for alternative options because I would have rather lived ANYWHERE else than rent from this company.

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

Keyrenter Silicon Valley has provided expert property management services for our duplex units…read moreduring the past 9 years. Their team goes above and beyond for landlords and tenants alike. As a landlord I depend on them to manage all aspects of our income properties including monthly rent collections and deposits, annual income statements, maintenance requests and repairs, unit turn-overs, marketing and prospective tenant interactions, leasing processes and annual property inspections. Each of these responsibilities have been consistently executed without fail. The reason for such a great track record? THE PEOPLE WHO WORK THERE! You could not ask for a more attentive team of employees starting with Jay McDonald, the Director of Operations. She is responsive to every inquiry, question or concern. She provides insights and suggestions whenever I need a professional opinion. Her most important characteristic for me is her willingness to listen to any concerns I bring to her attention. She is quick to act on items that need correction or to alert another team member of an outstanding issue. In a nutshell, she has been there for my family every step of the way while we transitioned 9 years ago from a "do it yourself landlord" model into a professionally run business model. Team members Anthony Phung (maintenance supervisor) and Kevin Maguire (maintenance coordinator) handle any issues in a timely fashion so repairs get completed quickly for the tenants without having to bother me as a landlord. When needed, they communicate clearly and provides recommendations on how to proceed with appliance replacements, landscaping or emergency repairs. Kevin works more closely with us and is simply the best and we are grateful that he keeps up the properties so well. Other team members contribute to our hassle free experience by supporting the leasing side of our units. From turnovers to tenant screening to onboarding new tenants this group is simply dialed in. We appreciate the efforts that Eduardo Gonzalez, Irene Llanes, Kelly Almaguer, Travis Chu, Jonathon Moreno all put forth on our behalf. They have been 100% successful in finding quality tenants that are a perfect fit for the properties. Over the past 9 years Keyrenter has assisted us in completely remodeling 6 of the 8 units in our portfolio including extensive landscaping and hardscaping to enhance the appeal and livability of the units. Our success is directly related to the focus and commitment Keyrenter Silicon Valley provides to its clients. Thank you to the entire KSC team for your efforts. I hope that other property owners will look into your services to make their lives as a landlord stress free.

A+++ One year ago I switched my property management company…read moreto Marcus and South Bay Home Rental, and what a difference in the level of service! When I started a search for a new management company, I wanted a locally based company that focused solely on rental property management. Marcus is knowledgeable, professional, and responsive. Since he is locally based, he understands the unique circumstances of the Bay Area rental market. Marcus proactively sends reports regarding the overall state of the rental market in the area, which I find very helpful. South Bay Home Rental conducts bi-yearly inspections of my property, which results in detailed reports on the condition of the rental along many photos. I also receive detailed monthly financial statements plus a yearly summary report. Whenever I have a question or concern, I appreciate that Marcus provides different options and his reasoning behind them. Having South Bay manage my property saves hours and hours of my time, plus provides me peace of mind. If you are looking to change management companies- or debating if you need a rental property manager- I highly recommend Marcus and his company.

Excellent service! Thorough and efficient. Solved the problem and was very friendly. A++read more

David and his company have been managing my rental for the last 10 years and he has always been…read moresuper helpful and professional. They will always go beyond what's needed when things go south. For example I've had really bad luck of having 3 water heaters go bad on me in the first 6 years of rental and each time David and his team managed to sort it out with the plumber and supplier of the unit without having me involved. Furthermore, David's team performed inspections as requested to ensure property is in good shape. I truly enjoy the working relationship and professionalism of his company. Thank you!

I've been working with NorCal Property Management now for over a year and have worked with several…read moreothers. NorCal Property Management in comparison to others is far more organized, responsive, and knowledgeable when it comes to managing properties. If you're looking to maximize your properties potential, don't hesitate to contact NorCal PM.

You can count on Russ and TR Homes Property Management to provide best in class service and…read moreexpertise. I have worked with Russ for years and know him to be diligent and committed to his clients.

From the owner: We are a small, hands-on property management team serving Serving Los Gatos, San Jose, Saratoga,…read moreSanta Clara, Sunnyvale, Cupertino, Mountain View, Campbell, Milpitas, and surrounding areas. We work with individual homeowners and small investors who want responsive, personal management. Every property we manage receives direct attention, proactive care, and clear communication, so owners always know what’s happening with their investment.