I am a tenant at a property being managed by SRE. Greg and the team have been great to work with…read more They are very responsive to repairs and always find ways to work around my schedule.They were particularly helpful during an incident when the sewer backed up into the shower. They had someone over (on a weekend) immediately and even made sure it was sanitized after for our young kids. Great experience working with them.

Edit: Greg reached out to address the situation. 5*…read more Just setup and appt to see a house in Los Altos. Ruben was late which is ok, but showed me attitude over text like it was my fault. (Note: I'll change this review to 5* if the firm acknowledges their behavior)

I wanted to take the time to give Cal Bay Property Management and more particularly their Onsite…read moreProperty Manager Mr Gustavo Solis all the kudos ans praises they deserve. I just moved out after eight years at the same address and Gustavo has proven time and time again his dedication to the care and maintenance of the building, as well as his relentless commitment to quickly assist everyone with any issue or concern, and ensure all of his tenants' safety, well-being, happiness and confort. His professionalism is unmatched, his kindness exemplary. I have been a renter all of my life, and Gustavo is by far the best, most hard working Onsite Property Manager I have met. I also warmly recommend Cal Bay Property Management to any prospective tenants, my experience with them has been uneventful and easy ; they are diligent, fair, and reliable. Lastly, I would like to wish Gustavo and his family all the success they deserve and I hope this modest review will contribute to further it.

This place is getting worse. No real person responds any phone calls or emails. They keep adding…read moreunexplained charges, and it feels like a scam. Honestly, it seems fraud.

Another update with 5 stars, again!…read more This complex was built in the early seventies, and although the condo I rent came with major upgrades when I moved in almost five years ago, things still happen. For a while, the upper panel on the white Maytag over-the-stove microwave kept falling off, and I kept reattaching it. Then the day came when I could no longer reattach it. I logged a support request. Soon, Fernando Vazques texted me, asking for the microwave's serial number. I took photos and texted them back to him, and in the process, I learned that the appliance's manufacturing date was January 2004. So it was over two decades old, but it still worked great if not for the panel falling off. I thought they would order a replacement part for that panel. However, it turned out that it would be cheaper to replace the whole microwave. Fernando kept me updated on the approval progress, the order from Lowe's, and the delivery. Once two guys from Lowe's delivered the microwave, Fernando coordinated the installation. One guy from Intempus came, installed the new microwave, and removed the old one; everything would have been ok if not for a large area of paint that peeled off the wall beneath the microwave. I sent pictures to Fernando. Several days later, David, a tech, arrived to fix the paint issue. I brought out all the cans of paint I keep in the outside storage shed that I found here upon move-in. However, none of that paint matched the color on the kitchen wall. So David went to a paint store and used their paint color matching machine (I hadn't even heard of such a tool before!) to find the exact match. He returned from the store and did a super careful job achieving the orange peel effect on the wall. He also went around the unit, noticed things, fixed them, and responded to my reports of minor annoyances. For example, he reinserted the large patio screen back into its railing, fixing the railing so that the screen wouldn't fall off again. He also gave me good advice on keeping the place in good shape and admired the many plants I keep outside my unit, which warmed my heart. There was definitely a silver lining to how protracted the microwave replacement turned out to be, in that David fixed things I didn't even bother reporting. I definitely felt I was in good hands with Fernando and David responding to my service request, and I know that if anything else needs fixing in the future, I will be in their good hands again.

I had a great experience with Intempus property management company as the tenant of the home they…read moreoversee. About two months ago, both toilets in the home started running continuously. I reached out to the property management team and I was really impressed with how quickly they handled my work order. They called in a plumber who found the toilets were older and the tanks have equipment that was corroding. They quickly got in touch with the homeowner and we had replacement toilets approved without any hassle or delay. I do my best to take good care of the property, but things happen, and it's reassuring to know the management team is responsive, maintenance issues seriously. I'd like to personally thank Manuel Gonzalez for his continued follow up with my work order

Property management is a thankless job. Landlords only call them when they need something. The same…read morewith tenants. No one ever calls them to thank them for doing a wonderful job. Atlantis Properties has managed our properties for about a decade now. They have a wonderful team and very responsive. They are the best in the business in my opinion. Highly recommended.

Very bad experience with Atlantis Properties. I applied for…read morean apartment in Belmont on Valerga Street. I paid $45 for my application and another $45 for my wife's application. The agent who showed us the apartment was rude and unprofessional from the beginning. The worst part was the application process. I was the first person to apply, but nobody ever called me with an update. Every few days I had to call them myself. Each time they asked for one more document instead of telling me everything they needed at once. First it was my proof of income, then my wife's income, then tax documents, then more paperwork. This went on for days and wasted a lot of my time. If they had asked for everything at the beginning, the process would have been much easier. Also, the application fee is non-refundable even if you don't get the apartment. I do not recommend this company. Poor communication, unprofessional service, and a very frustrating experience.

Shrigley responds to a court summons…read more Read up on how to make a small claims case, then use a process server to serve him at his office. NOTE : He doesn't actually have to be present, the summons can be left with the receptionist. Filing a small claims case currently costs around $55 and a server is around $100, so of course you are out of pocket, but the process will get results

DO NOT RENT FROM THIS COMPANY! Where do I begin.... I lived in the unit for 2 years…read more.. 1. The day I was supposed to get the keys Brian was going to meet us a tthe unit at 2pm... he's not answering the phone, emails, nothing. Come 4pm hes STILL not answering the phone. At this point im thinking I just gave this guy a $700 deposit, copy of my ID, social security card, check stubs and now he's not going to give me the keys? Did he leave town? Not to mention I had all of my stuff in a truck waiting to move in... At 5pm my husband was so upset he drove down to his office in Los Gatos (after calling his answering service located in a different state they gave us his local address) and confronted Brian. He had nothing to say... NO REASON WHY HE WASNT ANSWERING OUR CALLS! We should have taken this as a sign and NOT moved in... 2. HE NEVER DID A WALK THROUGH! Stove didnt work (it took them over a year to fix the stove) Since it was dark by the time we moved in we had to find the breaker for the lights- NO HELP FROM THE LAND LORD! Anytime we had a problem we could NEVER get ahold of anyone. One time we were out of power for almost 2 days! The city of Santa Clara came out to look at our breaker and they said it was the property owners responsibility... after Brian sent the GARDENER out to look at the problem (which solved nothing) we were still with out power... its now 430pm on a Friday.. Luckily the Santa Clara power technician came back out (after he got off work!) and fixed it for us... he told us he felt that bad for us! 3. Our heater didnt work for the first year... Isnt it the law to provide a working heater?? Another women moved in to the unit behind us and her heater didnt work either she was told by Brian "Use this portable wall heater." She suied and won... not surprised. To sum things up this was the worst rental experience. I can not believe they call themselves a "business." Most unprofessional group of people. I hope this will help you make a desision on whether or not you rent from them. I caution you to look for alternative options because I would have rather lived ANYWHERE else than rent from this company.

If you're a potential renter, please be aware! My significant other and I looked at a property in…read moreSan Jose that had been on the market for a while, we liked it so we put in an our applications. We got confirmation that they ran our credit and our paystub information. A week goes by and we hear nothing, I asked my SO to reach out and he did. The lady Irene told my SO there is a pet policy he needs to sign ( we don't have a pet) and that we are all set after that. Another few days go by and nothing. So I reach out to the number provided during the booking of the showing, no response. So now it has been almost 2 weeks since we submitted our applications and nada. I decided to reach out today and ask again. Below is the text message I received, even after giving my name preemptively, they still asked. Ironically it wasn't denied until I reached out, and they sent me a denial letter for an address I didn't even apply to. I WOULD NOT RECOMMEND THIS BUISNESS TO ANYONE TRYING TO RENT A PROPERTY, they are literally just after the application fees and won't tell you they won't approve your application until after they deny you and won't refund your fees per their "policy"

Great property management company! Travis was super helpful in finding exactly what we were…read morelooking for, and the application process was smooth and easy Throughout our time renting, the customer service and maintenance teams were always attentive, supportive, and quick to respond especially during emergencies. Overall a really great experience, highly recommend!

As a homeowner, I truly appreciate the outstanding service provided by the property management…read moreteam. They have taken excellent care of my unit, handling maintenance promptly, professionally, and with great attention to detail. It's reassuring to know my property is in such capable hands, and their dedication has given me real peace of mind. Especially when I moved out of the Bay Area amd pretty much handed off the property. I sincerely appreciate their hard work and commitment, and I highly recommend them to anyone looking for a reliable and trustworthy property management team. Marcus and April, thank you for all you do!

Excellent service! Thorough and efficient. Solved the problem and was very friendly. A++read more

David and his company have been managing my rental for the last 10 years and he has always been…read moresuper helpful and professional. They will always go beyond what's needed when things go south. For example I've had really bad luck of having 3 water heaters go bad on me in the first 6 years of rental and each time David and his team managed to sort it out with the plumber and supplier of the unit without having me involved. Furthermore, David's team performed inspections as requested to ensure property is in good shape. I truly enjoy the working relationship and professionalism of his company. Thank you!

Beware if you're a tenant. I never got a good feeling from David, the property manager and owner…read moreof the business. He's very unprofessional, was always cut and dry and never even took the time to meet us. I don't understand why landlords give him their business. When we vacated the property he deducted $160 for leaving a brand new box of ice cream bars and an unopened bottle of soda in the refrigerator. He also deducted another $630 for a cleaning and an additional $25 for "air fresheners" bc he claimed the home smelled like dogs even though we paid $300 extra each month in our rent to account for the dogs. We had the place sanitized before we left and btw, the new tenants loved our dogs and were excited that we had dogs bc they did as well. These deductions were total BS and just went into his pockets. I highly suggest staying away from NorCal Property Management in San Jose. If you're a landlord, do you want the headaches that come with this guy? See the receipt attached for "air fresheners." Do yourself a favor and hire a different property manager or you may get sued.

You can count on Russ and TR Homes Property Management to provide best in class service and…read moreexpertise. I have worked with Russ for years and know him to be diligent and committed to his clients.

From the owner: We are a small, hands-on property management team serving Serving Los Gatos, San Jose, Saratoga,…read moreSanta Clara, Sunnyvale, Cupertino, Mountain View, Campbell, Milpitas, and surrounding areas. We work with individual homeowners and small investors who want responsive, personal management. Every property we manage receives direct attention, proactive care, and clear communication, so owners always know what’s happening with their investment.