Gerald from maintenance is awesome. When we first moved in, our dryer wasn't working and we had to…read moreput in a few requests, but every time Gerald (and the team) showed up, they were super thorough and really tried to figure out the actual root of the problem instead of just doing a quick fix. They eventually got us a fully working dryer, which we really appreciated. Plus, Gerald is just really easy to talk to always making light conversation and super friendly. My dog LOVES him too, which says a lot. Major props to the team for having someone like him reliable, detailed, and just genuinely nice to have around.

Let's be honest -- when you submit a maintenance request, you brace yourself. Not with Gerrald…read more He's prompt, professional, and genuinely friendly, and he makes sure the job is done right. No half-fixes, no runaround -- just reliable follow-through. VRV Apartments is fortunate to have someone who takes real pride in the details.

I'd lived here often and on for years I left and I came back. I absolutely love the area. I love…read moreVicki. I think this is a great place to live and the maintenance guy is pretty cool too. I never have a problem here.

Warning to Prospective Tenants of Rancho Monterey Apartments…read more I love my neighbors and the location, but I wish someone had told me what was really going on before I signed my lease 5 years ago. The parking situation here is an absolute disaster, and management is doing nothing to fix it. There are clear rules posted on the property: Resident Parking Only, No Commercial Vehicles, 72-Hour Maximum Parking. None of these are enforced. Right now, we have: * Abandoned cars sitting for months in spaces we pay for * Commercial vans and mobile detailing businesses treating the lot like a free storage yard * Tenants parking 4-5 vehicles each, including motorcycles, work trucks, and equipment vans * Out-of-state and expired-tag cars parked for weeks while residents drive around hoping for a spot Management is rarely in the office and emails go unanswered. This isn't about attacking anyone personally--we understand everyone has their challenges--but we are paying premium California rent with no protection or enforcement. Five years ago, there were decals to track resident vehicles and it worked. Now, the system is gone, and so is our parking. There are auto detailing companies, contractors, event staging, etc all sorts of businesses being run out of this property while their commercial vehicles take our parking to run their for-profit business. They take the hundreds or gallons of water from the units and empty their trash into our dumpsters at night so it's just a matter of time until the rent goes up for us that actually PAY to live here. Look at these photos. This is DAY AND NIGHT here for the past SEVEN TO EIGHT MONTHS. Management lives here so it's a CHOICE to "not see" this and do anything about this. It doesn't stop at parking. The dumpsters overflow halfway through the week because outside businesses dump their trash here. The pools are locked down. Amenities we pay for are disappearing while other people who don't even live here abuse the property. We're not asking for luxury, just basic fairness. Until commercial vehicles are towed, abandoned cars are cleared, and parking rules are enforced, this is a bait-and-switch situation. We all moved in with the understanding this was a protected, residents-only community. What we got instead is a storage lot for people running businesses and leaving junk cars on site while the rest of us pay the price. We are posting this because about 22 other residents have agreed: enough is enough. We'll gladly remove this review when we see action taken. Until then, consider yourself warned: you're paying full price here for half the value. Oh and all that hard work you put in at your job, well... save some energy for when you get home as you won't have parking INSIDE the property like you signed a lease to receive.

I just wanted to take a moment to genuinely thank Cathy for making my move-in experience smooth,…read morequick, and stress-free. From the very beginning, she was efficient, responsive, and made the entire process feel easy--which is rare when it comes to moving. One of the main reasons I chose this apartment was the location. Being right near the 405 and 22 freeway makes it incredibly convenient, especially since it sits at a perfect midpoint between Long Beach and coastal Orange County. It makes getting anywhere simple and efficient. What really stood out to me, though, is the level of safety and security here. The property is gated, has overnight security patrol, and even the indoor-outdoor garage is secured. The entire place feels fortified and well thought out, which gives a strong sense of peace of mind. On top of that, the maintenance team is incredibly fast and reliable. Knowing that anything can be handled right away makes living here that much more comfortable. The overall environment is also a huge plus--neighbors are respectful, reserved, and easygoing. It feels like a community of people who value peace and consideration for others. Overall, this apartment truly delivers on luxury, cleanliness, and safety, and Cathy played a big role in making that first impression a great one.

I have had such a positive experience living at Jasmine Palace! If you are looking for a place in…read moreWestminster that is both clean and safe, this is definitely it. The grounds are well-maintained, and you can tell the team really prides itself on keeping the environment comfortable for the residents. I want to give a huge shoutout to Kathy, the Property Manager. She is absolutely incredible! Kathy is consistently helpful, professional, and genuinely "on top of everything." Whether it's a quick question or a maintenance request, she handles it with efficiency and a great attitude. It makes a world of difference living somewhere where management actually listens and takes action. Highly recommend Jasmine Palace if you're looking for a stress-free living experience!

Coming from the Bay Area, I recently moved in to La Madera this past August with my son and my dog…read more What drew me to La Madera was that there were no breed restrictions/weight limit for dogs. (I have a 50 pound husky). I was also drawn to La Madera due to the positive reviews. Although there were not that many reviews I figured that meant the residents are happy. Usually when someone experiences something negative, that's when they will complain about the company on Yelp to let other people know. I scheduled an appointment with the manager Anny in June and coordinated everything with her via phone/email. She was very responsive and answered all my questions thoroughly. Anny made the move in process quick and easy. The complex is quiet and all the residents are to themselves. Although I have only been living here for a month, everything is great and I have no complaints. The maintanence manager Gustavo is also great. Very personable and helpful when something needs fixing. There were a couple of things that needed to be fixed when i first moved in such as my toilet paper holder being too narrow, broken microwave, and a dishwasher being installed. All of these work orders were completed timely. I will point out though that parking could be a concern here if you have more than one vehicle. (I only have one so nothing to worry about for me). Also there were some occasions (not often, mostly on the weekends) where the garbage dumpsters will fill up quickly and overflow). Laundry facilities on-site are adequate. And my only pet peeve is that we are not able to reverse park in to the parking stalls. I could understand why but I love my reverse parking. Oh one more pet peeve, I wish the parking gate entrance would open automatically when leaving the complex. Unfortunately Anny is off to manage a new complex - she was awesome to work with and she advised me to reach out to her if any questions.

I like the staff here, they are friendly and professional. BUT... the place is absolutely filthy…read more The staff is literally here 40 hours a week, and the property isn't that big. How is the place always this dirty?? Laundry room is a mess, trash cans overflowing, stray cats and cat food everywhere. The place has gotten dirtier with the current staff. The company used to pay for trash pickup and now us residents pay. That's fine except they cut trash service to Monday through Friday. Keep in mind we pay for the trash so where did that Saturday pickup go?? Is the company/staff keeping the extra money?? Want a flat tire?? No problem there is broken glass/cat food cans all over the parking lot for you to run over with your tires, I do their job by picking this stuff up. Constantly overcharged on electricity and trash/water, manager cant do anything without a "managers" approval. A lot of this falls on the residents not picking up after themselves, but you always see the staff messing around in the garage "building furniture" Take some pride in your work fellas. Occasionally they have some weird event like "free crepes" but I would rather that money went to cleaning the place up and adding a Saturday trash pickup, I can buy my own crepes. The pictures tell the story better than this review can. Shop around or come see the unfinished projects/ lack of grass, totally different from the pictures they show on the website.

I waited 9 months to write my review. We love living here. Management/maintenance team r very…read moreresponsive. Everything is coming together. We can't wait for Cho Ben Thanh to open. Clean quiet and friendly place to reside.

I lived there for 3 years. It's like a luxurious hotel. I really enjoyed living there. The…read morebuilding is newer and I liked all the modern and new features; nice modern kitchen, washer and dryer in unit, attached garage parking with EV charging stations and I won't have to worry about getting wet on my way to my car on rainy days. This apartment comes with beautiful swimming pool, club house, business center and gym. They have resident appreciation events, which I couldn't attend much due to work schedule but seemed very fun. Staff were all nice, polite and friendly. Lots of good restaurants around there.

Great playground for the kids. Big pool with a huge space with grass. They have beautiful grills…read moreto bbq

I've had multiple disappointing interactions with the on-site manager, Patty, but the most recent…read moreone was especially frustrating. She came by to do a smoke detector check while my baby was sleeping. I asked if she could come back a little later, and instead of being understanding, she texted me afterward calling us "non-compliant." That was completely unfair and unnecessary, especially considering I was just trying not to wake my baby. On top of that, Patty's attitude is consistently rude and unapproachable. She always seems irritated or angry, which makes it very uncomfortable a resident to communicate concerns or even ask basic questions. Solara's motto is "Live Happy," but unfortunately that has not been our experience at all mainly because of how interactions with Patty have gone. It's hard to feel comfortable or supported when management treats residents this way.

I thoroughly enjoyed calling Maddox Apartments home for three wonderful years, and I can honestly…read moresay it was an exceptional experience. From day one, the sense of peace and comfort here made it feel like a true sanctuary from the hustle and bustle of the outside world. A special and heartfelt thank you to Cynthia and the entire team. Their dedication is evident in every detail: the lush, beautifully manicured grounds that are always pristine, and their quick responsiveness whenever a need arose. They consistently went above and beyond, making residents feel valued and cared for. If you're looking for a vibrant, party-centric atmosphere, Maddox Apartments may not be the right fit. This is a community where tenants truly appreciate quiet, tranquility, and respect for one another--a rare and wonderful quality that makes it feel like home. I'm deeply grateful for my time here and highly recommend Maddox Apartments to anyone. -KG

I lost my mom in 2021 in the middle of a year long lease in one of those fancy complexes in Irvine…read more It was very difficult, isolating, and very sad to say expensive to be stuck in that complex. It was noisy, they construction of the building was so bad that you couldn't have a private conversation, it smelled like pee everywhere and you had to be careful anywhere you stepped because the grass was full of dog poop - though you could tell you were approaching it by the smell and flies. The exterior of these really beautiful complexes are basically toilets for dogs - and no one cares. So imagine how happy I was and how lucky I felt to be approved to live in the small, beautifully manicured, very private, very quiet, oasis called Maddox Apartments. You can't tell when you drive past it because it's hidden behind the from fence, but upon entry you are going to be met by beautifully kept flower beds, freshly mowed grass, clean pathways, and bright blue pool. I was very struck by it when I first visited and I felt at home right away. Then I met Cynthia and her team and I knew that I needed to live at Maddox if I was going to recover from my mom's death. I got my apartment, I moved in and I was so, so happy for a whole year. I had virtually no issues, but the minor ones I had were handled almost immediately and correctly. The entire maintenance team is incredibly nice and accommodating, and most important, punctual! I would have lived there very happily for a very long time, but I got an opportunity to move to Europe about 8 months into my lease and I just could not pass that up. But I left and remain on good terms with the team. I credit the serenity of the complex and the kindness of the management team with helping me get through the worst time of my life, I loved my little apartment, it was exactly what I needed. If I ever have to move back to the US, it will be to OC. The first door I knock on for a place to stay will be Maddox Apartments.

Marianne is AMAZING! I lived at Moss Creek for 6 years in 2010. When I came back in need of an…read moreapartment 15 years later, I walked in and she knew me by name and started to chat like time had never gone by. She assisted me with getting an approval so quickly so I could move in right away. The pool has been redone since the last time I saw it and literally looks like a 5-star resort pool. Moss Creek is truly a home with all of the birds, sanctuary, fish, and beautiful greenery. Everyone loves the property and cares for it. Its the perfect place to live and I am so grateful.

Unfortunately, Yelp removed my last review due to, "duplicate content," so I'll repost this one in…read morea more concise way. Here is everything you need to know about the best place to rent in Garden Grove, Moss Creek Apartments, from someone who has lived there approximately a year and is a current resident: -Pool, Jacuzzi, Cabanas, Barbecues, Outdoor Fireplace -Clubhouse with fireplace -Full gym replete with restrooms, showers, and saunas -Amazing community -Maintenance of property is handled well, always -Beautiful koi ponds throughout property -So desired that there is a long waitlist to get in -Management lives on-property and is more-inclined to maintain it actively because of that Here is what you need to know about the bad, which is just for consideration and not to be used as a general representation of the property: -Subterfuge is management's modus operandi as it concerns resolving anything outside of maintenance concerns -Management regularly uses reports that go beyond maintenance concerns against tenants -Management leaks privileged and/or information expressed in confidence maliciously to other tenants -Management lives on-site and utilizes social stigma against tenants they do not like -Anything you report that is not a maintenance concern will first be denied, or they will otherwise attempt to invalidate it regardless of seriousness -Racism, sexism, sexual assault, discrimination, and many other issues have occurred here and continue to occur here over the years -Management goes out of its way to dissuade tenants from speaking out when they have been mistreated -Expressing these concerns openly results in invalidation, degradation, and the spreading of rumors about tenants Everything in this review is readily verifiable, especially the all-important positives, with a little bit of research and attentiveness. I hope that any prospective tenants take this review with a grain of salt, because even where management fails, the community is ready to ensure everything is handled with sensitivity, empathy, and the utmost attention to community wellbeing!

Elaine, the property manager is amazing! She advocates for all of the residents and is a…read moresweetheart! Overall, a great place to call home

We love living at Sundial, everyone is very helpful they do things when need to done , Office…read moreand Maintenance Staff,Thank u for making us feel welcome here .

Been living at Brookhurst Place for the past year and enjoying it. It's a great location that is…read morecentral to all the retail stores and restaurants I love. I also love that it's near residential areas too so I'm able to go on my outdoor walks that aren't drowned out by the sounds of larger street traffic. The units themselves are modern and spacious and the value per square foot is something you can't find anywhere else. The appliances work well and maintenance is on top of everything when things aren't working. They provide all the appliances you would need--microwave, fridge, dishwasher, oven, and in-unit washer dryer (which is my biggest non-negotiable). Most units here also have a half bath so it's nice to have guests over and they don't have to use your primary bath. One of the best perks of all is parking! There is ample parking for residents and guests, sometimes I even see empty spots after 6pm because people are constantly in and out. Other amenities include a nice gym that has a plenty of machines, a clubhouse, and a pool/jacuzzi. There is currently construction where they are building a new complex so beware the noise can get very loud at times, especially in the mornings. Overall, I have really enjoyed calling this place home and highly recommend Brookhurst Place.

The pet relief area and parking garage could use a little more maintenance, but other then that,…read morethis place has been good to us. All the food and restaurants we love is nearby. The staff is friendly. Big shout out to Efren Ruiz for being attentive and timely on helping us with our concerns.