I've been a resident here for 26 months and have had a wonderful experience. When I was relocating from the Bay Area, I needed to find a place quickly and couldn't view the apartment in person. Kathy, the property manager, took the time to show it to me by video on her phone. She also shared some great local food recommendations and told me a little about Westminster, which helped me feel more comfortable with the move. The grounds are beautifully maintained, and the community is extremely quiet. The onsite nighttime security team is attentive and does a great job keeping an eye on the property and parked cars. Whenever I've submitted a maintenance request, the team has responded quickly and resolved the issue. I honestly have no complaints and am happy to call this community home! read more

Great place to live. Super responsive and helpful staff. Quiet and great place to raise a family Highly recommended!

I lived here on a 6 month lease and Kathy made the move-in and moving-out process very smooth. Kathy responds to any questions quickly. The place has ample parking for visitors. The complex is generally clean. All my inquiries for issues like the sink and lighting was fixed immediately. Overall, I have zero complaints and only high praises about Jasmine Place. It was a cozy apartment complex that is conveniently right next to Asian Garden Mall and Andy's Taco Truck read more

Jasmine Place Apartments - Apartments Near Me - Westminster, California

CLAUDIO!! The firm definition of not all hero's wear capes! This man has always handled the job in a very timely manner! Has went above and beyond for me on many occasions! He deserves recognition on so many levels! read more

I just wanted to take a moment to genuinely thank Cathy for making my move-in experience smooth, quick, and stress-free. From the very beginning, she was efficient, responsive, and made the entire process feel easy--which is rare when it comes to moving. One of the main reasons I chose this apartment was the location. Being right near the 405 and 22 freeway makes it incredibly convenient, especially since it sits at a perfect midpoint between Long Beach and coastal Orange County. It makes getting anywhere simple and efficient. What really stood out to me, though, is the level of safety and security here. The property is gated, has overnight security patrol, and even the indoor-outdoor garage is secured. The entire place feels fortified and well thought out, which gives a strong sense of peace of mind. On top of that, the maintenance team is incredibly fast and reliable. Knowing that anything can be handled right away makes living here that much more comfortable. The overall environment is also a huge plus--neighbors are respectful, reserved, and easygoing. It feels like a community of people who value peace and consideration for others. Overall, this apartment truly delivers on luxury, cleanliness, and safety, and Cathy played a big role in making that first impression a great one. read more

Aesthetically, Jasmine Place is visually pleasing but my experience here had been horrible from 2021 til now, 2025. "Luxury" is nothing of the sort. They enable and allow violent erratic behavior from tenants at the expense of other tenant's peace of mind, and quality of life. Management/ownership do not care to provide safe and secure living and would rather not reprimand the aggressive behavior that causes poor quality of life for residents. Even after law enforcement had been involved dozens of times Under no circumstances is this okay. Let this be your warning, they just want people's hard earned money! read more

Jasmine Place Apartments - Apartments Near Me - Westminster, California

I have had such a positive experience living at Jasmine Palace! If you are looking for a place in Westminster that is both clean and safe, this is definitely it. The grounds are well-maintained, and you can tell the team really prides itself on keeping the environment comfortable for the residents. I want to give a huge shoutout to Kathy, the Property Manager. She is absolutely incredible! Kathy is consistently helpful, professional, and genuinely "on top of everything." Whether it's a quick question or a maintenance request, she handles it with efficiency and a great attitude. It makes a world of difference living somewhere where management actually listens and takes action. Highly recommend Jasmine Palace if you're looking for a stress-free living experience! read more

Sad to be leaving this apartment complex after two years! The location was unbeatable, steps away from Asian Garden Mall and so many good restaurants and coffee shops in the surrounding area. It was easy to get to the freeways from the complex and overall very central to OC (15 mins to the beach, 15 minutes to Disneyland). The complex is clean and I loved the outdoor common spaces with plants and flowers especially in the springtime. The covered garage is gated and accessed via key fob which added to the overall safety of the complex. The apartment (2BR/2BA) was incredibly spacious, with tall ceilings and in-unit washer dryer. The unit was all wood flooring and modern appliances, including a Nest thermostat. The tall ceilings were a big plus, as it made the whole unit feel more spacious and open. Kathy, the property manager, was easy to talk to and friendly. She was always able to assist any questions or concerns that I had. When we were first looking and touring at apartments around the area, one of the main reasons we ended up picking this complex was actually because of her. You can really tell that she cares about the property and its tenants. The same goes for Claudio and Victor, the maintenance team. Any sort of requests were easy to file online, and were typically handled within a day or two. Overall, I really enjoyed my time living at Jasmine Place and would highly recommend it to anyone looking for a place in OC. read more

I have lived at Jasmine Place apartments for 4 years. The apartment complex is well maintained and kept very clean. The staff are helpfull and courteous. I would recommend renting at Jasmine Place. read more

Absolutely Stellar Living Experience Highly Recommended! I lived at Jasmin Apartments in Westminster for two wonderful years, and I can confidently say it was one of the best rental experiences I've ever had. From the very beginning, the management and maintenance team were exceptional professional, responsive, and always willing to go above and beyond (shout out to Kathy the manager for being the best!). Every request I submitted was handled extremely promptly and thoroughly, with full resolution and excellent communication. The apartment units themselves are phenomenal and far more spacious than what you'd typically find in the area, with smart layouts that make the space feel open and comfortable. A huge plus: the appliances are top-of-the-line. We're talking full-size, modern, and well-designed, not the usual compact, cheap options you find in most rentals. The location is unbeatable, especially if you love Vietnamese food and culture. Being just a short walk to the Asian Garden Mall and surrounding restaurants, markets, and activities made it easy to enjoy delicious meals and explore the vibrant local community. I'm only moving out to be closer to work, but if that weren't a factor, I would have gladly renewed my lease again. I highly recommend Jasmin Apartments to anyone looking for a beautiful, well-managed, and convenient home in the Westminster area. You won't regret it! read more

I lived here for about three years and had a very good experience overall. The apartment itself is well maintained, clean, and thoughtfully designed, and the pricing felt reasonable for the quality and amenities offered. Maintenance deserves special mention -- the team is responsive, well equipped, and requests were consistently addressed quickly and professionally. Inside the unit and within the community, everything felt orderly and well cared for, which made day-to-day living comfortable and hassle-free. The property also has regularly scheduled cleaning of common areas and night security patrols, which helped maintain order within the community. One thing worth noting is that the surrounding area can occasionally feel less clean, particularly during periods when nearby events are taking place. At times, there may be litter outside the property and the presence of individuals loitering in the immediate vicinity. While there were no direct confrontations or incidents during my stay, the presence and certain behaviors did occasionally make me feel uncomfortable. Overall, this is a solid place to live with strong management, good maintenance support, and well-kept interiors. read more

This place is very clean and safe. Only tenants are given keys to enter the building, which makes us feel more secure. Maintenance requests are responded to very quickly. A good place to live long-term. read more

My husband and I have been residents here for a while, and want to give a huge shout-out to our leasing manager, Kathy Truong. She does an incredible job and is truly the reason this building runs so smoothly. Kathy is professional, responsive, and always handles requests with a great attitude. She is a vital asset to this building, and residents here really value her hard work and expertise. If you're looking for a place in Westminster that is well-managed and cares about its residents, Kathy is the person you want to talk to!" She also has a great team who respond to maintenance requests in a very timely manner. read more

Beautiful apartment homes. Management is exceptional! I would recommend anyone live here, of course only if your looking for a lovely place to live. read more

Scheduled a tour over the phone for 11am. Arrived and the leasing office was locked even thought it says open daily 8:30am - 5pm. Called the company number and they said they would reach out to the office. No update. Left after 30 minutes. Seems to be an issue as mentioned in other reviews read more

I lived here in 2023 and I had a great experience safe environment safe neighborhood and the leasing manager. Kathy was amazing. Thank you so much for renting to me. read more

Lived in different apartments before living here and had the best experience here. Great management, service requests for maintenance do not take long! Lots of parking space available provided by the apartment company. thankful for Kathy the apartment manager & Claudio for maintenance! read more

This has been one of the best places to live. Claudio has been amazing and taken good care of us on the maintenance promptly. On the management side, Kathy has been so helpful and super friendly and has been a problem solver! Kudos to both! read more

We lived here for 2 years and in those time it was great. Management, I.e Kathy and Claudio were always helpful and made sure to help with any of our needs or concerns. They respond very fast and even had helped my family when we got locked out once. Jasmine place is definitely a great place to stay when you have their team. They and staff all deserve a raise. read more

Staff: 5/5 Kathy, the leasing manager, is an absolute pleasure to work with. She is incredibly responsive, always quick to reply, and very helpful with any issues or questions. Her candid approach is refreshing and makes dealing with any concerns straightforward. The maintenance staff are also commendable, usually addressing requests no later than the next day. The entire complex is well-maintained and consistently clean, which makes for a pleasant living environment. Location: 4.5/5 The location of this apartment complex is quite central to northern Orange County while being sandwiched between the 405 and 22, making it easy to drive to various nearby cities. There are plenty of fantastic Vietnamese restaurants on Bolsa that are within walking distance, which is a huge plus. While the neighborhood itself may not seem ideal or pretty, the security measures in place help alleviate any concerns and make the area feel safer than it might initially appear. Neighbors: 5/5 The community here is fantastic. I've had no issues with any of my neighbors - everyone is friendly and respectful. The presence of dogs among residents hasn't led to any problems with pet waste around the complex. The culture here seems to be tolerant of the occasional parties, as long as they are not too disruptive. Overall, the sense of community is positive and welcoming. In-Unit Features: 4/5 The in-unit features are quite satisfactory. The washer and dryer are functional, though compact with no additional storage space. I really enjoy the double sink in the master bathroom, and the AC with the Google Nest thermostat works exceptionally well. The water pressure in the shower is adequate, and while there is decent storage, a bit more would be ideal. The recessed lighting is a nice touch, although I don't use it frequently. Parking: 5/5 Parking here is excellent. My 2-bedroom unit comes with 2 designated parking spots inside a covered garage, which is well-maintained and has minimal dust. The air quality in the garage is notably better than many other places I've experienced. Additionally, there is ample guest parking available, which is very convenient. Summary: 4.7/5 I think this apartment provides great value at its price point and would recommend it to anyone. Having lived here for 9 months, I've experienced no major problems. Even though the complex may have a more traditional style, it holds up well compared to luxury-styled apartments, making it a great choice overall. read more

Kathy and Claudio were prompt with responding to maintenance and concerns. Very nice apartment complex, great neighbours, and gated parking made me feel very safe. Very convenient location near parks, malls and restaurants. My dog also enjoyed her stay here! read more

Claudio and ALL of the other men that are from facilities fall short of doing their jobs. They gossip about other tenants and are often making jokes about other tenants appearances. What kind of staff are just standing there and gossiping and not getting work done? read more

One of the best apartment complexes in the area! Lived her for two years. Very close by to everything you can imagine (Costco / shopping malls/ restaurants) my favorite amenity was probably the covered parking. Also one of the only apartment complexes that had in unit washer and dryer at the time. Kathy is awesome and is very communicative whenever problems arise. Maintenance is usually quick as well. 5/5 would recommend anyone to live here! read more

Jasmine Place Apartments - Apartments Near Me - Westminster, California

Scheduled an appointment with a representative earlier this week and confirmed a tour for Thursday at 3:15 PM. Showed up to the leasing office only to find it completely closed during listed business hours. No one was on-site, and I couldn't even tour the apartment after making the drive out there. There was a "Be back soon" sign on the door set to 7 PM--meanwhile, office hours are posted until 5 PM. Make it make sense. Honestly, if they can't even show up for a SCHEDULED tour, don't waste your time or energy. read more

Lived here for close to three years and was a great experience. Plenty of parking and the units were very private and great size compared to recent renting prices. Would have stayed if not for us buying a home. Kathy is on top of everything and is always very helpful. read more

This review is delayed, between moving and work I kept forgetting to write a review. I lived in Jasmine Place apartments from 3/22-5/24. I had a newly renovated 2 bedroom and 2 bath apartment. I loved my apartment. It was spacious and quiet. Luck was with me as a new tenant moved in next door and we became good friends. All of my neighbors were nice, quiet and friendly. The location was great, it is near I-405 and and Hwy 22. It is a few miles to Huntington Beach and Costa Mesa, and a short drive to Long Beach. Even going to LAX did not take very long. The building was well kept and I felt very safe as the building and garage are gated. Even at night I felt safe coming home. Kathy and Claudio were always available if I needed something or had a problem which was infrequent. I loved the package lockers for my deliveries. I moved because I found a house to buy but I miss living in Westminster and will always think on my time there fondly. read more

Long overdue review but absolutely great space to live in. Lived here for 6 years and it was a very positive experience! I can say if it wasn't for purchasing a home, it would've been hard to move. Management changed once while we were here and Kathy from the current management team has always been great to me and very communicative. Most importantly, maintenance was always timely. High quality living with the usual challenges, but a great team to make the experience positive and feeling like home. They started remodeling the apartments while living here and it was amazing seeing the transformation. Really shows they care about the property value. Highly recommend living here. They care about their tenants! Be good to them and they'll be good to you. read more

I spent about 2 years in one of this apartments, and now I am leaving because I will move out of state due to a new job. A big shout-out to Kathy (the property manager) and Claudio (the maintenance manager). They are doing a great job, and they really care about providing a great service to the tenants: they are always kind and available. The location of the apartments is great and all the neighbors were also great. I really recommend this place! read more

Management and maintenance are amazing. Kathy is the leasing manager, and Claudio is the maintenance manager both have been awesome from the moment we signed the lease, and they continues to be awesome we just signed our second 13th month lease The place is nice and clean, as maintenance continuously power washes and cleans the complex. Whenever we submit a work order Claudio shows up right away next day to fix any issues if it's an emergency he will show up the same day I definitely recommend this place if you want a quiet place with great management. read more

I've lived here for 6yrs and Claudio always took care of all the maintenances for my apartment. He's always on time and customer service has been great! He just replaced my fridge with a brand new one and I am very very happy. If you lived here and have any issues with anything even the light bulbs, send in a work order and he will schedule a time to replace. read more

We were looking to move and came across Jasmine place. Loved the complex so we met the manager Kathy. She is real nice. She made the whole process so easy from inquiry to move in it went so smoothly. It's been a few months that we moved in and we love living there. She is always available via phone call/text or email. Maintenance is very quick too. Community is clean and quiet. We love living here. read more

What can I say...an absolutely great community to live in. Lived here for 5 years and it was a very positive experience! Management changed once while we were here and Kathy from the current management team is exceptionally helpful. The office is always communicative and friendly, and the maintenance is always timely. High quality living with the usual challenges, but a great team to make the experience positive and feeling like home. Highly recommend living here. They actually care about their tenants! Worth it! read more

My family and I moved in around June of 2000. First and foremost I have to give recognition to Tee, and Kathy. Both have been very polite during our move plans. They made sure to follow up without being too pushy when we were on the fence about moving in, and I think their courtesy and professionalism helped us make up our minds about signing the lease. I'm happy to report that after 9 months at this location I'm still impressed. Turns out that Tee was right when she described this location as peaceful. It is certainly that. Now.... Before I go any further, some of the unit's windows and balconies face a strip of mechanics/body shops. Initially you may think they take days off, but this is not the case. They work 7 days a week, typically wrapping up around 7pm (sometimes going later) so you can expect a decent amount of noise from those businesses. That being said, these units are very well insulated and sound proofed. This is proven by my son (who is generally a light sleeper) having no problem sleeping even on the night of the 4th of July. But it's something you should be aware of. Since the beginning of the Pandemic I can't really comment on the Gym. It's been open (By appointment only) for the past few months, however I'm lazy. But looking at it, it appears to meet the standard needs regarding equipment. Parking is pretty solid, though you'll need to meet your guests at the parking gate to give them access. Part of me wishes they provided a gate code for visitors but that's just nitpicking. Another jewel is the maintenance staff. ANY time I've needed anything from a lightbulb, to a swapped out disposal. It's been handled within 48 hours of me submitting a ticket. Claudio and David do a great job of being personable, and prompt. They always have a friendly "hello!" to shout as we pass. Having lived a few spots where this is not the case it's really refreshing. To summarize, my family feels safe here. The units are very well maintained, designed, and quite spacious. I rarely (if ever) have heard any noisy neighbors. Rental/bill payments are easily paid using a tenant portal. And the Luxer lockers are a very nice addition so long as the Amazon driver doesn't get stuck in a stair case and call you looking for help. ;) To date this complex has earned all five stars. read more

I can't express my happiness to be moving OUT. When moving in, the washer/dryer, refrigerator, oven, and dishwasher machine were broken. We had constant flooding from the dishwasher as well. Sounds luxurious right? They replaced the washer/dryer three times, and refrigerator twice. It was a constant hassle to have things fixed or replaced, as the broken items were often replaced with refurbished items which would break weeks later, or maintenance would fix something and as soon as they left, it was broken again. My car, as well as my boyfriends car were both broken into as residents. Additionally, my car was sideswiped in the parking structure. Should you request video footage from the parking structure, you may receive a similar response from management as to what I received which was, "we're unable to provide you information regarding where the cameras face, but the cameras were reviewed and nothing was on the footage". So, only some vehicles in the parking structure are protected by video footage? Sounds like a great security set up, right? If you're a DoorDash fan, never plan on doordash making it to your door as you'll always have to go get them - whether the delivery driver is lost or, more than likely, the gate is locked. Awful traffic as the Asian Garden Mall is across the street and numerous festivals take place throughout the year. If you are considering living here - DONT DO IT. Update 3/1: I contacted current management regarding move out question in late February as our move out date was 2/29. I never received a return phone. Today, March 1 - NO longer tenants, received a call from management regarding our previously assigned parking spot. Why did they not return my call, but called my boyfriend when they needed something instead? Also, why is management calling previous tenants on a Sunday regarding their operations? Management should know the specifics relating to each tenant. Save yourself from this place - it's a mess. read more

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I have lived some apartments in Huntington Beach for many years and never had any happen before. I just moved to this apartment in two weeks, There was a thief breaking my MBW window to steal something in my car. Feel no safe to live here. read more

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I've been a resident here for two years and I'm renewing for an another year. I am a single mother and from day one of applying Kathy ( the manager) has been nothing but God sent. She is very responsive and helpful. I feel very safe and secure here . Down to maintenance ( Claudio) i have no complaints. Even when im a brat he still makes sure me and my son unit is taking care of. I've lived alone for many years and my experience here has been the best. You don't feel pressure if there's a issue amongst tenants Kathy allows the tenants to take care of it themselves and everyone is very respectful so it's never a issue to say "hey your a lil loud " or " hey you parked in my spot" . Everyone stays to themselves but looks out for one another. I say that all to say if you're raising a family alone or with someone this is a great environment to do so. Very clean !!! Kathy makes sure the property is always super clean. Very quiet!! And very safe with the level of security we have. read more

I have been a resident here for two years. Of course the location is perfect, and the unit itself is very well built with a spacious layout. But the best part of living here has been the responsiveness and caring nature of the local management. Kathy Truong has always been accomodating and incredibly caring anytime something comes up. Compared to other property managers who are just corporate and indifferent, Kathy has always seemed to be wanting to help the residents. A rare blessing. My unit was always clean and any maintenance calls were responsive as well. I highly recommend living at Jasmine Place. A luxury apartment for a great price. read more

The WORST! Lived here from Feb 2018- March 2019 and never again!!!!!! Please don't see all the positive reviews and simply ignore this one...granted there's a few positive reviews but don't let those hold much weight on your opinion. For starters my experience in the first 6 months I loved living here. From the first time viewing the property it seemed like a great community and experience. However, after approx 6 months our living experience went downhill. Around Aug 2018 we started to experience roaches in our kitchen. The kitchen area presented in our first walk through was immaculate, but that's also how they sold us. They sold us on a luxury apartment but we were blindsided from the reality. It wasn't even on our radar when we first arrived or a few months after about our potential problem. This only started to arise after we signed all paperwork and were locked in for a years lease. Because of my job I'm frequently traveling and not always home. I'd see a few roaches here and there but I wasn't home all the time to gauge those visits. Anyways, after about 6 months I started to see them in the kitchen more and more. After a full months worth of seeing the roaches occasionally I wrote an email to management/maintenance req about the situation. They gave me vague window of what to expect. Here are a few events that happened: 1.) The exterminator randomly came to our unit without notice btw in Dec which was about 2.5 weeks after the initial email/maintenance req. OK. Obviously I wasn't ready for an exterminators spray because we were unaware. I felt like that was the first time the management team dropped the ball. 2.) I tried to reschedule that and because it was going into mid Dec we had to wait another 2.5 weeks for the exterminator to clear the ROACHES. Btw it's been about at least 1 month after the first complaint to have a second scheduled attempt. 3.) After 2.5-3 months later after the first initial encounter the bug man finally comes. Once again this wasn't considered an emergency to the tenant but was dealt with at the convenience of the property. At this point roach babies have hatched. And it's a constant pain to see roaches in your kitchen while trying to live your daily life. Not ONCE did Khan the property manager reach out or express her concern for us. 4.) Oh yeah there's a fourth....My car got broken into INSIDE the "secured parking garage." What's the point of paying $1940 fo a one bed/den for an unsecured parking spot???? I mean really? After filling out a police report the officer said to move bc and I quote "this property doesn't give a sh*t about the residents. It just wants to give off that appearance." 5.) There's a Vietnamese festival that lasts for almost a month long which is hosted directly across Jasmine Place and traffic is horrible. 6.) The manager Khan is TERRIBLE! She doesn't care about you!!! All she wants is a quick turnover from residents, which I get that it's a business. But she could probably do with a lesson from HR about professional standards. Upon move out they ask if you'd like a "pre move out inspection", which I declined. The manger then called me a few days later asking me to reconsider my decisions in order to help them out in turning the unit over. AS IF! She didn't give a rats ass about our problems so why should I? Does she not know what CUSTOMER SERVICE is? Also; upon move out the management charged me for an extra day I didn't even stay, and a crazy cleaning fee. So, unless you like to be taken for a fool, stolen from, and not to mention live with roaches then this place is for you! Do not move here! The only positive thing for the property is the assistant manger Emily. She was the only saving grace on the entire property!! She was fast, efficient and understanding through out the entire process even until I moved and got our remaining security deposit. Those are traits of what a manger SHOULD be like! If Emily isn't there then you truly have no hope. Good luck! read more

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I lived at Jasmine place for 3 and a half years! I loved it there. The staff and managers are all so friendly. They are all about customer service. When I first went there they greeted me like, "hi honey, what you need today?" I said I was looking for a 1 bedroom apartment. She said," ok honey do you like to see a 2bedroom too?" I said, no thanks just a 1 bedroom. She said," oh honey why you no like? It's much bigger, it's better for you." I said, ok and ended up getting a two bedroom. Hahahahaha, all kidding aside this was my favorite place to live but after 3.5 years I needed to make a change because I couldn't keep up with the market rate increase but it was fun while it lasted. read more

If I could rate this place a zero, I would. I ended my 13 month lease short because of how much I hated this place. In the 9 months that I lived here, my car got broken into TWICE. And Kathy and leasing manager did absolutely nothing about it. In fact, she just ignored every text and phone call I sent her. The "gated garage" that's suppose to be only use to residence, is ALWAYS unlocked for anybody to come in. The only elevator even near my floor was out of service for over a month. My laundry machine flooded the hallway each time I used it. The dishwasher never cleaned a singular thing and when my toilet flooded my entire bathroom 3 times, Kathy told me it wasn't an urgent fix because i was living in a 2 bedroom 2 bath so we had an extra bathroom to use. Even though i couldn't use my bathroom at all because it was completely flooded and still even had to pay the over priced water bill because she took days to accept my maintenance request. When I tried getting ahold of her to end my lease short, it took me 3 weeks to get ahold of Kathy because this lady is on vacation 3/5 days that's she's suppose to be working each week. Never in the office, never responds to emails, texts or phone calls. On top of trying to end my lease taking her 3 weeks to accept it, she still wanted to charge me a full months rent rather then a pro-rate. This place is a joke and so is Kathy. read more