Integrity is the best Restiration company I have used. They exceeded my expectations and my…read morebathroom is fit for a king or queen. I they recommend them for their quick response, their professionalism and just overall great. I give them 20 stars

Purchased a new home and within a couple of weeks found a leak inside a wall. Had a plumber come…read moreout and address the issue, but I was then in need of a remediation company to take care of the water damage. We first went with the plumber's referral company; the came, looked at the damage, then said they would get back to me within a day. I never heard from them again. A colleague then referred me to Integrity. I called and was immediately greeted with friendly professionalism. I believe I spoke with Kayla, who helped set everything up. I then worked with Jennifer, who stopped by our home to review the work required and provided an estimate. Communication and punctuality are very important to me as I have very limited time, and the Integrity team was top notch in that regard. The work performed was very good! Strongly recommend.

Parker Young took 3 days to contact us after receiving our claim. We never heard from them until we…read morecalled to discuss the quote they gave us. The written quote was for $10,813 on June 10. A few days later 6/15, they told our claims adjuster they could not do the job for less than $25K. The explanation they gave was the scope of the project was correct but their pricing was wrong. Needless to say we did not deal with this unethical company.

On time, very clean. Work product excellent ! Crews are friendly and always ask if anything needs…read moreaddressed.

Professional, informational, and timely service. Highly recommend!…read more Dale and his team were thorough and precise in analyzing and treating mold at my property.

Very thorough, customer service oriented, and trustworthy. Quickly responded to request for…read moreservice and presented a pleasant demeanor and quality service.

There were leaking sink pipes from a 1939 house. Walt sent out great plumbers who redid it all…read more Efficient, good pricing, willing to do the work. They were great!!

Would recommend, team was quick to respond, diagnosed the tricky issue with sewer drain and…read moreresolved with a fair price.

I had seen a billboard advertisement and called united installers plumbing to fix a leak in the…read moreceiling. They very quick to send two plumbers promptly. They sent two plumbers and one called himself a senior...they both looked at the leak and said that it was completely dry and they couldn't find a leak...becoz the upstairs bathroom sits right above where the leak was he said it could have been due to water running down the shower to the floor and since no one was using the upstairs shower anymore the problem must have fixed itself...and i need to caulk the sides of the tub to ensure there was no leak in the future... He never cut open the ceiling where the leak was and pls note it was not a small one and was still looking wet when they came and went but it was so high up that I couldn't just touch it and see....the company charged me 200 USD for the visit and the problem apparently didn't exist.,...in all this my mistake was that I didn't climb up the ladder to investigate while they were still there. Later in the week I asked my husband to climb up the ladder and look/feel the leak one more time before i called someone to patch up the ceiling ( there was a small whole the size of a baby's palm from all the prodding) and Lo and behold, it was still wet...there was no way a seasoned plumber could have missed that....I was so frustrated. The senior plumber, while he was there, all the while kept discussing his parallel business as a contractor and why I should hire him to renovate the bathroom. After a couple of days I called another plumber to fix a gas line and also showed him the leak he immediately diagnosed the problem as a pin hole leak( it was extremely extremely small ) and charged me 275 to fix it. I logged a complaint with Laura of United Installers plumbing that their Technician's very not professional( for trying to upsell me bathroom reno) and lousy at what they did....she promised I will get my money back but she never sent me the check after repeated follow ups. Every time there was some excuse or the other.. I would request all future customers to be vary of the quality of technicians they send. Pls don't waste your money on these good for nothing plumbers. I have already let me neighbors and friends know not hire them and I'll be sure to log a complaint with BBB as well. Thanks Katy

In my opinion I was way over charged for the work that was completed - took way to long to decide…read moreon the correct path to correct my water heater leak. I was priced not on the job but for the appearance and size of my house. Should not be charged for smoke breaks during service - being charged $665 to cut, replace a metal pipe is ridiculous. They also had to empty the water heater but didn't have a water hose and had to use mine along with my buckets Wasted time making the correct decision and possibly took advice from owner who has no experience with plumbing - Suggest to everyone to get a second opinion and not use this company for small jobs

I really didn't want to do this, but my email to them was ignored for several months…read more I am a single woman new homeowner and was charged $602 for a toilet pull and charged $585 to locate the pipes. That's $1183 total, before any work was actually done to resolve the clog (because it would involve going under slab). I found out after getting estimates from 5 other local plumbers that they do not charge for line location; that it's seen as standard and part of the job--you don't cut through slab without making sure where the lines are. I'm not sure if the plumber was aware of this but I wrote an email to explain what I found and asked for a credit. I am following up on the email and will leave this here because currently this reflects my sadness and disappointment at what happened. To be fair--Britt responded quickly to the call, and was very good about following up--and he did a reasonable quote for the slab work/replacement portion. However I just couldn't figure out why he would charge me so much for locating the line if that's something other plumbers are not charging extra for, especially such a high amount. As a new homeowner I didn't know and I was overcome with panic so I just paid it. I will update this review if they refund me.

Atlanta Star Plumbing works with Mike Hampton Restoration company to commit fraud. The plumbing…read morecompany told me it was a plumbing issue and to contact their friend Mike to do restoration on my home. Mind you my carpet was wet in a small area. Hampton Restoration comes out and attempts to file a fraudulent claim with my homeowners insurance for $20,000. Turns out I didn't have a plumbing problem. My carpet was wet because I had a hole in my roof. Atlanta plumbing lied because they were in on the fraud attempt. The fraud didn't work. I got my roof fixed and the carpet is now dry.

PuroClean made the process of having my flooded wood floors ripped out and replaced painless and…read moreeasy. This is an update to a previous review. So it turns out my wood floor buckling was much worse than originally thought. The dehumidifier and tent installed by Adam at PuroClean did a great job of drying out the moisture beneath my floors. Unfortunately, before the buckling even began, before I even noticed any damage, and before PuroClean came out the first time, the water had apparently been sitting for quite a while doing it's damage to the wood and also began creeping up my walls, separating my bottom molding from my wall. It took over a week for that damage to make itself known because between myself and the guys at Puroclean, every inch of my condo had been checked for possible additional water damage (aside from the floors). When I noticed it late at night I frantically called Stuart thinking I must have a burst pipe in my wall, and he was out first thing the next morning to determine where the water could have been coming from. We found it was residual water from the original flood and he installed heaters and another dehumidifier to dry out my walls and prevent further damage. By the end of the whole fiasco, I had 4 separate areas of buckling on my floors where the water had had a chance to sit before the PuroClean guys were able to work their magic and dry out all the moisture, and a small hole behind my bottom baseboard on my wall where we were trying to determine the cause of the moisture in the wall. At that point it was clear I needed to rip up my floors and install new ones. My project manager from PuroClean, Dax, took care of all the details for me. He referred me to a great flooring guy and plumber to fix the flood. In addition to the great referrals, Dax coordinated all the work including the demo work done by his guys and installation of the new floors with the flooring guy, essentially taking all the worry and work out of my hands. All I had to do was be present to let them in and do the work. The demo work was done by Adam, Tony, and Derek at PuroClean. These guys worked until they were utterly exhausted to pull up my floors, that we later learned had been improperly installed by the original builders. They were such hard and enthusiastic workers. They also happen to love cats and were patient when my deaf rescue cat continued to venture out to explore, undeterred by the loud banging associated with pulling up the floors. All the PuroClean employees were genuine joys to work with. As a female that lives alone, I am often cautious about having workers come to work when I am home alone, but that concern never entered my head with these guys. They were polite, friendly, professional, and patient with pets and a genuine joy to work with. PuroClean really made what would normally be an awful and upsetting situation as painless as possible. They got all the estimates for me, found the best vendors, and took care of all the head-ache causing situations that arise when your condo is flooded and your floors are ruined. Most importantly, the quality of their work was phenomenal, and I truly could not be happier with the end result. As much as I wish the flood and need for new floors never occurred, I really don't think I could have asked for a better outcome. I truly can't think of any criticism to raise about PuroClean.

You can't find a better team! Stuart and Megan go above and beyond for all of their clients no…read morematter the size of the job.

American Energy is the worst of the worst. Since 2017, every review is one star. Apparently this…read morecompany was not horrible at one time, but the bottom fell out in 2017. Bar the door if you see these idiots coming. The owner Michael is incompetent. He is also rude and unwilling to admit even the most obvious mistakes (mistakes confirmed, in our case, by two independent second opinions). He has ruined our office by installing equipment completely inappropriate to the space. They say the biggest difference between HVAC systems is the installation, not the equipment. I believe it. Michael is incapable of diagnosing or fixing problems, let alone designing a system. There are many qualified, competent HVAC contractors who know their trade and deal fairly with customers. Choose one.

Arrived exactly on time to give my free estimate, which was very reasonable compared to the others…read moreI got. Arrived on time for the AC installation appt, extremely efficient and professional. Both installers wore masks properly the whole time, and showed me how to work the thermostat for the new system. Highly recommended.