Dr. Sonia Kapoor is the absolute BEST doctor in the world. Angela is the absolute BEST nurse in…read morethe world. I've been a patient of this fabulous duo for many years, and I have so much gratitude for the professional, friendly healthcare services I've received over the years.

I was on hold for over 15minutes today trying to make an appointment. They kept picking up the…read morephone and hanging up. Once I heard someone say how excited her daughter is to go on a field trip tomorrow. If you are that busy to make me wait 15 minutes , you would not have time for personal conversations. The customer service which was not great to begin with has gone down hill since they left the Deep Creek office. And now I am leaving them. I called Sentara and they answered the phone and I have a new patient appointment next week.

Volvo Pediatrics is wonderful because of Dr. Madren and Dr. Willis. My little one saw Dr. Madren…read morehis very first appointment then started seeing Dr. Willis ever since. Both doctors are caring, patient, good listeners, and sweet! They show genuine concern for my son and are not judgemental.

Dr. Don't seems to have no time for patients Sad to say, I…read morewill not be returning, been going to this office for 15 yrs.

For new patients it takes at least 6 months to get an appt. Even if you are a previous patient but…read moreyou have to see a new doctor because your original Dr. Is no longer there. Ridiculous. I guess they don't want new patients.

Everyone hates going to the doctors. I really hate going to the doctors…read more I've been sick for the past for days and finally gave in and looked up a family doctor. I found the tidewater medical center online. I called and made an appt the same day. It's in a business building and I kinda expected it to have their own building and not share it with real estate company, but I guess that's all they could get. The entrance is very plain and nothing for kids. Once I got there the receptionist was very nice and answered any questions I had and even helped me with the paperwork since I was sick and trying to take care of my son at the same time. She quickly had me seen. The nurse I had was very sweet and caring. I think I saw Dr. Little. He explained his diagnosis to me and how he could help me. He was very informative, very kind, and patient. My son is one and it's hard to do anything with him lol. He quickly prescribed me some medicine and I was on my way to the pharmacy with a doctor's note. I think I'll continue to go there.

I had an appointment at 9:50am and was diagnosed with strep throat. Here we are at 6:26 pm and…read morestill no antibiotics have been sent to my pharmacy! With continuous calling, there is still no resolution. Do yourself a favor and skip this place. Highly unorganized and lacks professionalism.

Worst experience ever. (1) Every 6 months I saw a new doctor until the last dr I saw quit ... and…read morethey let me go as a patient. They said they were no longer taking new patients even though my husband was just seen as a NP the week before. Then my husband was having all kinds of issues with his heart and kidneys and the dr completely dismissed him. Turns out my husband has stage 4 cancer diagnosed from an ER visit turned into hospital stay ... even though the dr here said he was just fine. This is the worst practice in the area. I had to give one star but I wish I could give negative stars.

Earlier this year, I wasn't notified when my doctor retired. I only found out when I tried to…read moreschedule an appointment and was assigned to her replacement. The replacement seemed lovely and I had a great initial visit with her. Months later, I received a letter stating the replacement doctor was leaving and that the practice wouldn't have anyone to take over my care, advising me to find another provider. I have been with this practice since 2019. At my final visit yesterday with the replacement provider who is leaving, my 3 PM appointment was poorly managed. Despite arriving on time, I wasn't taken back until 3:30. After waiting alone for almost an hour without updates, I had to seek out staff for help. They assured me the doctor would be in soon, but after another 10 minutes, I left. A 90-minute wait to see a doctor is unacceptable. The fact that nobody updated me about any delays was also unacceptable.

I have not had a more thorough doctors visit before like the one I had with Dr P! He is amazing and…read morestraight to the point. I am so excited to have him as my primary doctor. I brag about him to my family in MI because of how great his facility is!!!

I'm at home for the holidays and to avoid falling into a suburban laze I try to keep myself busy…read more On the first day home I got my hair cut, trimmed my body hair, masturbated, and set a doctor's appointment. I guess these things were never a priority while living in a city. Dr. Piccioni was the first doctor listed when I searched by my health provider in my zip code. His office is only 10 minutes from my house (it takes 5 minutes to get out of my neighborhood). As a vagabond, I've seen many doctors and yet again I lucked out. I arrived at the new office on time, filled out the first-time application, was called in a few minutes later, was checked and questioned by the nurse, then waited a few more minutes for the doc to come in. Frank's pleasant to talk to and straightforward when it comes to medicine. Maybe this is because he's an osteopathic physician (I had to Wikipedia that myself. The osteopathic philosophy is similar to my own; I just didn't know there was a term for it). I was informed of and opted to get tetanus and pertussis vaccine, a blood count and cholesterol check (I even ate before coming in. I didn't know this was possible!), my lip cyst checked, and a ton of medicine for my genetic skin problem. It was all done timely and effortlessly. I have a PPO health policy, but I gladly consider Frank to be my primary physician.

I'm a newer patient there and have had nothing but a good experience so far. The front desk staff…read moreis amazing. They are so kind and thoroug. My Dr seems to listen to my concerns and provided advice and treatments that I believe have been the right call. I havent had any issues so far needing to get in quickly either. I'm happy with this office.

Subject: Disappointing Experience…read more I am writing to express my disappointment with the customer service I did not receive during my recent experience with Atwood Family Practice. I called to see if I could get an appointment. The receptionist's curt and impersonal attitude, quickly mocked my questions. We are not taking new patients!! Did you hear me? " we are not taking patients" without any effort to help me further. I inquired to leave a message with a particular Dr. and she insisted the Dr didn't work there! Made me spell the name! She started laughing and said "o". I was expecting a more personalized experience, especially considering the reputation of your medical office. However, It was very clear that the staff were not interested in providing any kind of personal assistance, and it left a sour taste in my mouth. I hope you will take my feedback seriously and take steps to ensure that your staff are providing the kind of personal service that patients / people expect and deserve when trying to navigate the healthcare system.

I would not recommend this physician group especially Dr. Kim Foley after 3 years of going to this…read morepractice I canceled in response to there appointment text reminder and was discharged a week later via certified letter. The reason stated to me was for 2 no- shows. I called and explained to the nurse that I canceled via text and was told That they don't get responses. I received a response and was given another appointment randomly I never confirmed or made this appointment. So I believe that counted as my second no show. I chose this practice after I retired from the military so I've been there over 3 years. I've also gone to appointments where all my concerns were not addressed. I'm happy to leave.

I've had the best experience with Dr.Piccioni and team. I am new to the area and didn't know what…read moreto expect. I've had scare of cancer and he took care of it immediately. Six months later I was in a car accident and they have been advocating and working with me to get the care that I need. They take time with me and genuinely care. I am very grateful for the experience so far!

Have been going here since I love to VA 22+ years ago! Professional, understands all of my health…read moreissues and has sick appointments available same day! Would highly recommend Dr Paulsen and her staff.