My experience here has gone from not-so-great to terrible. I have now been waiting for 7 days for a culture I was told would have results in 48 hours. I have now been waiting 5 days for an ultrasound report that I was told would also take 24-48 hours. I cannot get anyone beyond reception on the phone. If there is nothing there, it would still be nice to have confirmation so we can look elsewhere, seeing that my symptoms have not resolved after 9 days on antibiotics, etc. Even after emailing the patient advocate, all I got was a response stating it would be forwarded to the patient advocate, and 4 days later, I ve still heard nothing. Of 3 messages left, one call has been returned, and that phone call also resulted in more frustration as I expressed repeatedly what tests I was comfortable with, and different ones were still ordered. If you re looking for a practice in which you can be an active participant in your care and healing, I would look elsewhere. read more