Dr. Sonia Kapoor is the absolute BEST doctor in the world. Angela is the absolute BEST nurse in…read morethe world. I've been a patient of this fabulous duo for many years, and I have so much gratitude for the professional, friendly healthcare services I've received over the years.

I was on hold for over 15minutes today trying to make an appointment. They kept picking up the…read morephone and hanging up. Once I heard someone say how excited her daughter is to go on a field trip tomorrow. If you are that busy to make me wait 15 minutes , you would not have time for personal conversations. The customer service which was not great to begin with has gone down hill since they left the Deep Creek office. And now I am leaving them. I called Sentara and they answered the phone and I have a new patient appointment next week.

They have always been wonderful and very nice. The ladies at the front desk give great customer…read moreservice and are very sweet. The doctors and nurses are great as well!

I've been seeing Dr Monique Brock since I moved here about 4.5 years ago and I've always felt very…read morecomfortable telling her any of my concerns and problems. Never once have I felt judged & as a young woman myself, that's very hard to find with medical professionals as sad as that is to hear. Now that I live an hour away, I still will only make the trip out here because it's where I feel most comfortable.

The lab is absolutely awesome. Super fast and easy check in. The lab techs are so great. Super…read morefriendly and you never even feel the stick. For bloodwork, this place is top notch

Amanda Nass, PA, was wonderful, a good listener and thorough. Very friendly and she remembered me…read morefrom coming in, in May, which is always nice. I call her Dr. Nice because her last name is that with a southern accent. Ha ha! She recommended that I start physical therapy and occupational therapy for the tingling in my right hand, due to the stress in my neck and shoulders. They took X-rays. Extremely professional and quick!

Nothing better anywhere. Top quality. As with Cheers TV show, everybody knows your name…read more NO WAITING! Seemed like "doctor who treated me when my regular PCP was out of the office had read my whole medical record, a feat similar to reading War and Peace.

Many of you may not be familiar with concierge medicine, but they are a new way of practicing…read moremedicine (or the way medicine SHOULD be practiced). These businesses are popping up in big cities all over the US and is playing a new role in primary care. Basically, patients pay a yearly fee to have access to these doctors 24 hours day, 7 days a week. You get a secret after hours number that you can call on weekends to ask questions or request prescriptions. They will come visit you in the Norfolk General Hospital if you ever become an inpatient. You get at least 30 min for an appointment which you can schedule the same day. During the day, you can contact the doctor through email or phone. When you come through the door, you know you're getting quality care. The view from the top floor is breathtaking. You are immediately greeted and given a beverage. Parking is free with validation. Each doctor has their own nurse. The blood draw clinic is in the same building and they come to you. CT/MRI are nearby and the doctor gets back to you immediately! As with all doctor clinics, you have to find a doctor that matches your needs/personality. This group has several of them, each unique in their approach to patient care. I highly advise interviewing with more than one doctor before choosing one to settle on.

EVMS is a quality place to come and get healthcare. They are knowledgeable friendly accommodating…read more They specialize in primary Care general health assessments consultation for complex medical problems they have the room with toy issues that handle patient care education and clinical research for patients with inflammatory arthritis and other connective tissue disorders. They handle infectious diseases dedicated to the prevention and treatment of infectious disease specializing in treatments of HIV and AIDS. They also have sentara EVMS comprehensive sickle cell program which delivers multidisciplinary care our friend Taylor treatment plans that address the diverse and interconnected challenges face by sickle cell patients. I have only brought a couple people over here for different services and I had services done for cancer treatment. I was truly satisfied with my service. The building is beautiful the parking is terrible, sometimes you have to pay sometimes you don't sometimes you can get close parking sometimes you can't. This is a busy facility plus you have a children's hospital here you have a heart hospital and I think a sex change hospital here. PETA is JUST ABOUT across the street. It's near Ghent. Lots of great restaurants nearby.

HORRIBLE!!!!!!! The doctors are great. Friendly, professional, thorough. But good luck getting a…read morecallback from ANYONE. The person i was seeing left the practice. It took over a week for them to send a referral (after I'd called FOUR times). Now the dr they've referred me to needs two weeks to "review" my file before they can even schedule me. I'll be out of meds by then, but that seems to be of no concern to anyone but me. The doctors care about their patients. No one else there does. I'm currently looking for a new doctor, not because I dislike the doctor I have, but because of how poorly every other aspect of the practice is handled. I would NEVER recommend EVMS to anyone. Ever.

I would not recommend this physician group especially Dr. Kim Foley after 3 years of going to this…read morepractice I canceled in response to there appointment text reminder and was discharged a week later via certified letter. The reason stated to me was for 2 no- shows. I called and explained to the nurse that I canceled via text and was told That they don't get responses. I received a response and was given another appointment randomly I never confirmed or made this appointment. So I believe that counted as my second no show. I chose this practice after I retired from the military so I've been there over 3 years. I've also gone to appointments where all my concerns were not addressed. I'm happy to leave.

I absolutely adore this practice!…read more After moving to the Hampton Roads area 3 years ago I struggled to find a PCP that I was happy and comfortable with. After searching and searching I found this practice and Dr. Peter Laplace through word of mouth. I am ever so glad that I did. Staff here is so friendly and helpful. I am never confused about any of the policies or billing. Appointments are easy to schedule and they even have an online patient portal for you to view your records and care plans. Having struggled for several years with a few chronic issues I am finally at a place in my physical and mental health where I'm not just getting by but am happy and on a road to healthy. This is all credited to Dr. Laplace. He listened to my issues and concerns and guided me to the best recovery path. No throwing meds at me and moving on to the next patient! We thoroughly went over the short term and long term goals and plans. Healthcare is a vital part of life and having a doctor who listens and cares is paramount to receiving the best Healthcare. I am so very lucky to have Dr Laplace and associates in primary care looking after my well being.

Dr. Lea LaPlace is amazing!…read more If you don't already have a PCP, I'd absolutely recommend her. Busy small practice downtown on Freemason St by the mall. Free parking behind the building.

Jessica Brawley is one of the worst Primary Care Providers I have ever been to. She was rude and…read moreshort on my very first appointment with her. She didn't care to listen to anything I was saying and was more intent on filling out her form so she could wrap up my appointment in the shortest time possible. When I tried to talk to her about my past medical history and asked questions regarding it, she literally interrupted me rudely and said that "there is other stuff she needs to get to" and once again started filling out her forms without even looking at me. She totally rushed my appointment and didn't care at all to learn about my medical history and instead literally just walked out the door within 10 minutes while I was still asking her questions. She is unbelievably rude and arrogant and clearly doesn't care about anything except making money. Shame on doctors like her!

WILL NEVER GO TO THIS OFFICE AGAIN!! Not only do they never…read morereturn phone calls or messages, or answer the phone for that matter. It took me 3 weeks to get results back from a mammogram in which it turned out that I had to have a biopsy. But the last straw was today. Called to make a sick visit appt about a cough that I've had and had to wait 2 weeks for the appt. After two weeks rush to my appt today, got there 8 minutes late (because I have a job just as important as theirs) and they said that I had to reschedule because Dr. Patel was done for morning. So I guess she had no time set aside for my appt! Just ridiculous!!! Will be finding a new doctor.