Service was fast and efficient. My carpet looked 100% better after the service was performed.read more

I requested the stairs on the quote, had to add them, luckily I caught it before they left. Did the…read morebedroom but not the closet, discover after they left. Overall job was ok but paid more expecting more.

I have had two different experiences with NCRI in the last five years. At my old house, they helped…read morewith water damage from the roof. They were professional, helpful and did a great job with the work. Then, a few months ago our basement flooded while we were gone for 4 days - we came home to standing water! We called around 4:00 pm, and they were at my house the next morning at 8 am (there had been a TON of flooding in the area, so they did the best they could). Within 6 hours my entire basement had all the carpet removed (all our furniture/kids toys/storage items were down there to begin with), and big fans and humidifiers set up. I was so thankful - the gross smell went away, and the drying process could begin. We could NEVER have done what they did in that amount of time. I highly recommend NCRI of you need emergency work done!

From the owner: Wind Damage Restoration, Water Damage Restoration Fire Damage Restoration, Storm Damage…read moreRestoration, Construction/Remodeling Services, Mold Remediation, Electronics Restoration, Documents Restoration, Emergency Power, Temporary Board Up, Temporary Roofing, Content Cleaning Smoke & Odor Removal, Water Extraction, Air Duct Cleaning, Carpet Cleaning Founded in 1972, NCRI was the first full-service disaster restoration company in the U.S. to achieve the ISO Quality Management Certification. We are the only Certified Woman Owned, ISO 9001 Quality Certified, full service restoration business in our industry. In addition to time-proven solutions, NCRI employs some of the most innovative & sophisticated technologies in our industry today. * Pre-Disaster Site Inspections * Electronics Restoration & Corrosion Control * Dry Ice Blasting * Indoor & Environmental Restoration & Air Quality Control (IAQ) * Superior Shrinkwrap * IT Recovery

I want to give a shout out to Rodeana Garon and ServPro. Last week, I had an emergency, and Ro left…read moreher luncheon to come to my aid. She had her team ready to fix the issue the same day, but I couldn't get them in until the next day. They came early the next day, completed the work quickly, and did a good job. Thanks, Ro!

Quoted a price over the phone for a water leak in a bedroom, bathroom & 2 closets. When the workers…read moregot there, Angel confirmed the quote. Afterwards, received a bill for 3x the quote (almost $3k). Patrick said they don't give quotes then said the quote was for 1 room. Also Carson lied & said I wouldn't let him in for 2 days to check if it was dry so he could pick up their fans (which gave them an extra $400). When questioned. Patrick said he'd just take me to small claims like he does everyone else. (How frequently is this happening?!) Additionally Carson said he needed to take a pic after removing the fans which I assumed was of a dry floor. But he took a pic of my personal belongings/furniture on his way out, not of the floor, with no explanation before leaving.

Stovers was very professional and fast. They came in our home and took care of the damaged. Even my…read moreinsurance company said I made the right decision on calling them. Thanks for all the guys who worked for us.

Very disappointed with the service and pricing quoted. We had used this company for a similar…read moreissue several years ago with great results. I don't know if ownership or leadership has changed but current service was much different. The affected area was 50 square feet about 1/3 of which was a concrete floor storage room. Crew was in and out for a total of less than 2 hours which included bringing the equipment in and out. We were billed for 1 man hour emergency response during business hours, 8 man hours set up, take down and monitoring, plus another man hour for moving furniture. Fans were left for 2 days and dehumidifier 5 (only because it was over a weekend). We were billed for 4 days, which they "corrected" for a small decrease. We were charged for 1 man hour moving furniture. We had all furniture moved other than one cabinet that was on wheels, which they moved to steam clean the carpet. They also put the front two legs of a couch on "blocks". I was also told they "blocked" an end table which is not correct. The total carpet cleaning took 30 minutes including bringing the hose in, so... I have no idea how an additional "man hour" was added to move furniture. I was told the additional 7 hours of charges were going from "port to port, their location" or "job to job". Job to job makes no sense unless they charge both "jobs" a transportation charge, double dipping...their location is 30 minutes away from our house. And the 1 man hour emergency response is included in the 2 hour total worked, he came in looked at the area, talked to a boss on the phone, came back in with an estimate all in about 10 minutes. I was told he came from Lowes east about 15 to 20 minutes from our house. Again doesn't add up. I was also told by the tech how there was very "little" moisture because we'd got a giant fan "borrowed from our son-in-law" on the area. Lessons learned on my end. We should have rented a dehumidifier for a week for a $150, then paid a carpet cleaning company and saved ourselves over 10 times what we were charged. Or call a more reputable company. Three calls to the company did not resolve the situation. This is honestly the first poor review I've left on a company website.

Stover's Restoration in Emporia saved the day after a sewage backup in my finished basement! A…read morehorrible situation for a homeowner. Jordan, Mary, Mario, and their crew are professional and responsive. They are helpful in walking through insurance issues. They check often on the dehumidifiers and fans that are part of the drying out process. Mary sprayed the antimicrobial an additional time just to reassure me that things were adequately sanitized after the cleanup. I would give more stars if I could.

From the owner: 24 Hour Emergency Service - Recommended by Your Agents & Insurance Companies In Business Over 40…read moreYears! Also Specializing in: - Air Duct Cleaning - Water Damage Emergency Service - Cleaning Contractors - Fire & Water Damage Restoration

Charles (aka Chuck) came to clean the carpets on two sets of stairs, the basement family room, and…read moresecond floor hallway. The results were amazing! He put in the time and effort into removing old stains and his craftsmanship really showed. He obviously takes pride in his work and we were very satisfied customers. Recommend!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

The team does amazing work-we had painting done to the outside of our building. They exceeded our…read moreexpectations! We plan to use them again for future projects. They were very professional and cleaned everything up when they were done. I highly recommend them for any of your construction projects. Jennifer-WESCO Distribution, Wichita KS

The team at Nelsen Painting and Restoration completed amazing work on our deck. By far the best…read morework ethic, quality of craftsmanship, and professionalism. The pricing was very fair. We truly felt like valued customers. We will use them again, and we highly recommend them to others.

i have used Snow White to shampoo my carpet over several years. They are always professional and do…read morea great job.

Snow White cleaned my carpets. They were timely, professional, and even got out some stains that I…read morecould not get out myself. The pricing was fair and I would definitely and will definitely hire them again this year to clean my carpet.