I would not recommend this dental office. It changed names to Merit Dental, the original dentist…read moreleft, and there are almost all new dental hygienists and office staff. They do not listen to your concerns at all! I have a ton of anxiety about going to the dentist and they had me with the MOST chatty hygienist in the office which just made things worse. They also said I had to update my health record each year so basically it would be starting from scratch....i don't think so.

I had to miss an appointment because my brother passed away out of state. This place, with their…read morehorrendous customer service, had the nerve to charge me a $45 missed appointment fee. There was a death in the family and this is what you do? That seriously couldn't be waved for a patient who has been going there for over a decade? They needed $45 that badly? Awful.

This review is given after speaking to the office manager…read more The most unprofessional and unethical dental experience I've ever had. Jenna arrived late, rushed through my chart, ignored my history, and was rude and dismissive from the start. She forced multiple X-rays with no explanation, creating an unsafe and uncomfortable environment. Dr. Angela Walters-Hagen was equally cold, sarcastic, and condescending, even laughing when I said I wanted to leave. Furthermore, they lied to the office manager about their actions. No patient should ever be dismissed, humiliated, or disrespected for advocating for themselves or their medical history. A positive takeaway is the administrative team--Joy at the front desk and office manager, Keisha -- who went above and beyond to apologize and treat me with genuine kindness and respect, which the medical staff lacked. In contrast, Jenna and Angela's conduct was not only unprofessional but careless, insensitive, and unethical.

I have been a customer of Dr. Dale Grove when he started his practice with Dr. Brown over 40 years…read moreago & was completely satisfied. When Dale's son Jeff joined the practice, I continued with Grove but Jeff sold the practice & the current owner/mgmt co, Premier Care Dental, a NY mgmt co. has instituted a menu of Pricing that is twice to 4 times the cost of Berks County Dentists. ( I did my own mkt survey for implant cost on 5 local top 10 Berks county dentists) & Found a $2,000 to $4,000 higher cost for an implant. Premier states on their web site mission statement 'affordable', however that's NY & NJ high end pricing & not secondary markets. I explained this to the Asst. Mgr at Grove & the result of her inquiry was 'NY was not adjusting their menu of pricing for Berks County'. I was not going to pay double for an implant when locally I could get the same service for substantially less. In addition Grove now charges for work performed that day before any insurance coverage is researched. ( an estimate is calculated however mine was $1000 under estimated) so I paid the higher amount. Also, Grove now charges a 3% credit card fee, for medical work with their 'double cost fees. The work performed by Dr. Weber was excellent, however, he had little discretion on the fees directed by NY Head Office. I have found a local dentist to complete my implant at almost Half the Cost quoted by Grove Dental so I'm NOT continuing with Grove Dental after 40+ years there. Dale & Jeff would be Mortified that the 'successful business' they nurtured for years has become 'Corporate Larceny' in Berks County. My Money will Stay Local where we 'as customers' are treated Fairly.

Dr young, Dr brune and dr long and all of the dental assistants are very kind and welcoming I had…read morean amazing experience!!

HORRIBLE experience with Dr. Young at Aspen Dental of Wyomissing. Broke my denture while in the…read morechair. Four hours later they let me leave without a denture that fit properly. Three weeks later they finally fix it. (missed 3 weeks of work). Then, after telling me the work was covered under Aspens guarantee, they send me a $600 bill. Customer Service was absolutely WORTHLESS. This is a the jiffy lube of dental practices and a total disgrace!

This is the first dentist office that I have been to and actually like. The staff is very close…read moreniche and, everyone is respectful & friendly. This is not a revolving door business which I appreciate. The dental hygienist does a amazing job at cleaning your teeth and giving tips. The dental assistant is great as well, she always ask what issues or concerns you may have before starting any procedures and, tells the dentist for his own knowledge. I was scared to have my teeth worked on due to sensitivity plus, prior experiences at other dentist offices. The dentist here made sure I was fully numb and, while he is working he lets you know exactly what he is doing. He's really good and pretty quick at getting your teeth or tooth taken care of. From the front of the office the the back, I am extremely pleased.

Awesome office and caring staff. Had the best dental…read morecleaning of my life. Try them, you'll love them.

My wife and I and our son have been seeing Dr. Hassler for over twenty years. He and his staff have…read morebeen very attentive and have performed everything from cleanings to major repairs with skill and minimum discomfort. We highly recommend this practice.

My wife and I have been coming to Dr. Hassler for many years. He is an excellent dentist who has…read moretaken great care of us and one who remains current with the latest and best dental technology. And then there is that great dog to greet us, along with a great staff.

These guys are (me singing)...FABULOUS!!…read more I've been looking for a new dentist and this office has it all! I can't say enough good things about Dr. Bluestone and his staff. They are absolutely,positively, 200% professional, knowledgeable and caring! I had an emergency and they went above and beyond to help me. I have since then entrusted my care as well as my family's care to Dr Bluestone and his staff. Thank you for all you do from my heart.

I remember this dentist when he was located in the mall. It just so happened I was 10m late for my…read moredental cleaning at my regular dentist and wasn't able to get my teeth cleaned. So I went to Dr. Bluestone in the mall, what can I say I was a kid. He was sure I had two cavities. I got my teeth cleaned and had him fill one tooth. Never went back for the 2nd filling. When I saw my regular dentist I asked if I had any cavities. He looked all around & nope, not a single cavity to be found. I am surprised this guy is still around.

Teeth Cleaning: Very Scary, I thought I was going to choke…read moreto death. The dental hygienist put me flat on my back to clean my teeth. Then she kept spraying bad tasting water into my mouth, several times I started choking. When I asked what was in the water, she said medicine, I never was informed and she didn't tell me what it was. I told her that I can't breathe but she didn't seem to mind. Never will I go there again.

Don't go here! He does work that isn't necessary. He determined I needed root canals that he…read morecould perform. I was having zero issues. I trusted him, got a bone infection, had to have both teeth extracted later, and ended up needing implants.

Walking in and leaving with a smile is important, but at age 75 I've had two different dentists…read morecost me $4,000 each, 60 and 45 years later; they are no longer practicing. But I've also had a serious stroke, which brings me to my point. A person who has had a serious stroke must find a restorative dentist who does the right thing, the first time, every time. I found Dr. Gurski. She's married now, but Kathy has been making me smile for 30 years. First at the practice she started with after graduating as a DMD, then at the Kenhorst location she rented when she established her own practice, now at the beautiful building at 601 Lancaster Avenue which has Kathie's special touch. One other thing: If you expect personal treatment from any doctor, surgeon or dentist, you must be considerate of the provider's schedule. I arrive early for all appointments. I don't know how they do it, but I seldom wait more than 5 minutes before being seen... sometimes I don't even get to sit down. Ha, ha. The dental hygienist, or Dr. Kathy, sees me in the waiting room (or sees that I am there on a computer display) and comes out to greet me and invites me to come in.

I had 3 appointments canceled and 10min cleanings,they use a text messages system and and canceled…read moreappointments without speaking to you,

Pros: good at novocaine shots, pain-free. (Pinching cheek...)…read moreCons: I didn't enjoy my root canal.

Of course, I'd be the one to break a tooth after hours during a pandemic…read more.. After a search of "emergency dentists near me," I came across Angstadt Family Dental. Five stars and close to home, so I called and left a message. Within 15 minutes, Dr. Eric Angstadt called me back. He asked if I was in pain, or if I could wait until the following day. I opted to wait. I had the pleasure of both Drs. Eric and John Angstadt attend to my broken tooth. No pain, no drilling, and it was temporarily fixed in 20 minutes! Went back a week later for a temporary crown, and once again, I had to call after-hours because of some discomfort. Dr. Eric happened to be in the office and had me come right over. A few tweaks with the drill and BAM! Problem solved! I'm not a fan of dentists, but I'm a HUGE fan of excellent customer service and response time. I'm happy to give Angstadt Family Dental five stars, my undying gratitude, and my business!