Went for our first couples massage and had the best experience. The receptionists were so friendly…read moreand welcoming. We had Angela and April as our massage therapists and they were absolutely fantastic. Nothing but good things to say about this place!!

Great experience! They were able to fit in a same day couples massage. The atmosphere is very…read morerelaxing and the facility pristine. So clean. Staff were welcoming and kind. My husband and I enjoyed the massage and the relaxation room. Highly recommend this day spa.

A 100% yes on the quality of massage and healing experience. This should be on all health…read moreprofessional's list of recommended professional massage therapy practices.

I booked a "Therapeutic Table Massage" with Shannon Trudeau and had a very traumatic experience…read more When I arrived I explained to her I like firm pressure and was having issues with my shoulders and neck and upper back being very tight and I would like to primarily focus on those areas. The first 30 minutes of my massage were her guiding some sort of yoga nidra exercise with no actual massaging. I had to ask her when the massage would actually start. She seemed to have a huge ego about the request and continued her guided exercise. Once she did start "massaging" me, it was just her placing her hands on my body very lightly and doing static holds on trigger points. I explained to her I would Like more muscle stimulation in the form of a faster deeper massage but she didn't listen to my requests and kept doing the things she was doing that I did not ask for. She didn't pay attention tho the specific areas that I came in to address and spent most of the time on my arms and legs. She talked the majority of the massage and kept instructing me to take deep breaths. I do not come in to this for a therapy session which is what it felt like. The table was cold and so was the room. I had to ask her to turn the heat on the table mid session because I was freezing and her hands were freezing. She did not seem to have any knowledge of anatomy, massage, or draping. After the session was over she sat me down and wanted to go over her "findings" and it felt really uncomfortable having someone tell me all the areas in my body she noticed I was tight but not actually using the time I paid for to resolve any of those issues. I did not book a trigger point massage, a reiki session, or a therapy session. I mentioned to her multiple times I was not wanting the type of "massage" she gave me and she said that "energetically we may not be a good fit" - in my option this is such a rude thing to say to someone who was very clear about the massage I wanted to receive and requested it multiple times only to be completely ignored - probably because this person is not educated enough or capable of doing actual massage. This practitioner is borderline harmful and should not be practicing any healing modality. I felt disgusting after leaving her session. I felt completely ignored and judged. I debated weather or not I should leave this review but after experiencing this I wanted other people to know the potential harms of booking with this practitioner. Please remove her from "therapeutic table massage" because she didn't actually massage me and this is really misleading for customers.

I had a fantastic massage. First time here and very professional. Even though the employees do not…read morespeak much English I was able to use my translator app and they understood. I will be coming back! Professional setup. Nice music. Felt very relaxed and left super content.

Woke up with a killer headache. Natural Spa was able to get me in same day for a neck & shoulder…read morechair massage. Communication was mainly through gestures. The massage was effective with deep pressure and I felt much better than when I came in. They gave me a small bottle of water after the massage. Massage chairs are in the front area so no privacy, as to be expected. I didn't see the back table massage rooms.

My wife suggested a massage appointment towards the end of the week…read more We had difficulty scheduling a couples or separate concurrent session with a massage place we normally use. Found The Ruby Spa on Yelp and wanted to try them. The hard part was scheduling using there chatbot messaging system when you call and the limitation was you can only schedule same day and not ahead of time. We did get an appointment later in the day and was very happy with the massage provided. The techniques described by the other reviewers is correct and I was surprised that I had areas that I did not know were issues! For those that used the massage place at Southpoint Mall, The Ruby Spa is similar! Both of us felt the massages provided by The Ruby Spa is one of the best in the area!

I made a same day appointment at The Ruby Spa and got relief from neck and shoulder pain. I woke…read moreup with a very sore neck and shoulder one day last week, so I reached out to The Ruby Spa for an appointment. She was able to see me within a few hours for a focused 30 minute massage. By the time I left, I was feeling so much better! I highly recommend The Ruby Spa!

It's so rare to find a healer of Sarah's caliber. Her office was beautiful, peaceful, and calm; she…read morehas created Sacred Space. Her approach to finding out about my needs was open and I felt like she was listening to my specific needs. Her deep tissue work was some of the best I've ever received... intuitive, deep and precise. Her Energy Work was the real deal... connected and transformative. I received a 90 minute session with a combination of deep tissue massage and energy work and felt significantly better afterwards. Thank you Sarah!

Sarah is an excellent massage therapist. My orthopedist wanted to give me cortisone injections for…read moremy drop foot. Not only has my drop foot been corrected, but Sarah has helped me reduce the tension in my shoulders, neck & lower back. Highly recommend her 90 minute massage. Her fingers are magic! Grateful I found her & completely endorse her technique.

Quick response and answered specific question I had without follow-up details…read more Quick response and answered specific question I had without follow-up details.

I was experiencing a wicked case of TMJ, I had a lot of pain and tension in head neck and jaw…read more Olivia had the experience and training to bring me back to a workable state, and also taught me several things to do so it doesn't get out of control again. She is bright, very empathetic and I look forward to working with her many times in the near future. Also, her space is charming, easy parking, all the good stuff.

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

What a great experience nothing from what I expected. My friend sett up an appointment for our…read moregroup of 4 and it was lovely! The zero gravity seats that vibrate and the sounds, and additional options just made the experience so relaxing and very much needed! The room was a comfortable temperature with the heating pad on the seat, you are given a blanket in case you do get cold. I loved the details and information we received on what to expect and what was going to happen! The mint tea at the end was also such a wonderful touch! All in all I am ready to go back! I have already started looking into a membership!

I really enjoyed my first Salt + Sound appointment this morning. It was very relaxing! The whole…read moreatmosphere is relaxing, and the staff is very nice and helpful.