Willard and David Carr are the best accountants in this area. I have heard only good things about…read morethem. They are knowledgeable and very professional. I have recommended them to several people and they have all been happy with their service and their expertise

THE WORST!!!! These guys did taxes for my aging mother once my father was no longer able to do it,…read moreand continued after his passing. Unfortunately, I never insisted on seeing everything myself, or we would have left this practice years ago, but my mother liked their office staff, so we continued to use their services. BIG MISTAKE!!!!!!!! Not only were they not smart or detail-oriented enough to deduct expenses associated with her care, now I'm in the position of having to pay penalities because, despite us notifying them of a COVID related tax issue, they didn't make the 2020 3rd quarter payment on time. In addition, these geniuses had the notifications sent to their offices, so it wasn't until this week that I found out they messed up the 2nd quarter as well, and we're PAYING EVEN MORE PENALTIES BECAUSE OF THEIR CARELESSNESS!!!!!!!! I begged my mother for years to find a different accountant----this was after a quarterly payment was erroneously paid twice----but it wasn't until one of their receptionists was rude to my sister-in-law that I was able to get help finding someone else ( I don't live in Oak Ridge anymore, so wasn't able to do it all myself). My mother kept telling me they were the only game in town-------we have since found someone far, far better. If there were a way to leave negative stars, I would.

As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

My family has used this company for many, many years over 30 yrs. Excellent worth ethic, accurate…read morealways with our financial needs. Always timely with any paperwork we need such as K-1s & always super nice if I call or go by.

I have been with pro wise for 3 years now they are very flexible and helpful. Marie always greets…read moreyou with a smile and is very quick and efficient! would 10/10 recommend!

Marie is the very best! Very fast response time and got me in within the same week. She is so…read moreknowledgable, friendly, and made doing my taxes way less scary! Highly recommend her!

Never call you back, and I mean never. I gave them my taxes in February, but my taxes have never…read morebeen done on time for 3 years. This year, at the end of Sept, they are still not filed. Looking for someone new this year.

My husband and I always have a wonderful experience at Lawhorn CPA group. We love the hospitality…read moreand family atmosphere of the business. All staff are eager to help. Their prompt services and attention to detail puts us at ease when dealing with our needs. We are always taken care of when we are there. We highly recommend this business for your accounting and tax preparation needs. Jeff, Jason, Ashleigh, and Lorena (just to name a few) are a pleasure to work with.

I would recommend them for personal or company taxes. They are very efficient, friendly and…read moreprofessional. We had several very bad experiences with our accountant that we used for years. The level of stress we went through every year, because our accountant kept letting things fall through the cracks was awful. When Amelse & Edmonds CPAs say something will be taking care of, I trust them. I don't have to keep calling and reminding them or asking the status. They are great! I wish we would have changed to this company along time ago. Solid 5 star

I worked with this firm for many years, originally under Tracy Larabee, and the experience was…read moresolid during that time. After the practice changed hands with David Ewan, my experience became less positive. When I asked straightforward questions about HSAs (contributions, investment earnings, and basis tracking), I had difficulty getting clear, direct answers. Questions were treated as outside scope or unnecessary rather than addressed transparently. I was also told that clarifying how prior returns were prepared would require significant billable time, even though I was not requesting new work -- just confirmation of what had already been filed. Ultimately- this firm may be a good fit for clients with simpler situations, but those with multi-state or non-conforming tax issues may want to ask detailed questions up front about scope, documentation, and follow-through.

Tracy and his team are efficient, professional and provide exceptional customer service. He has…read morebeen doing my taxes for over 10 years now and was very knowledgeable when I had to finalize my mom's estate. Couldn't ask for a better accountant.

I've been using Jon Dunn for about 20 years and have been incredIbly happy with his…read more professionalism, prompt filing, and reasonable rate. I have sent manny friends to him over the years with no complaints.

Jon Dunn, CPA, in my opinion, is someone to watch out for and can't be trusted. We hired him to do…read moreour taxes for two years. After the IRS sent us several letters stating we hadn't filed, we ended up paying thousands of dollars in penalty and late fees. Jon had us to make the IRS payments due to be made out to him, he cashed them, and kept the money...this is how we found out he never filed our taxes. He told us he paid what was due and that was why we needed to make the check out to him. He charges only $200 to "file" your taxes, but you end up throwing out the $200 and will owe the IRS for years because of his greedy neglect, dishonesty, and thievery.