Donna has been my accountant for 22 years, she as been very knowledgeable and professional. My…read moreaccounting includes a complex business and personal profile. She stays current with the ever changing tax laws. I recommend her highly.

I've been using Jon Dunn for about 20 years and have been incredIbly happy with his…read more professionalism, prompt filing, and reasonable rate. I have sent manny friends to him over the years with no complaints.

Jon Dunn, CPA, in my opinion, is someone to watch out for and can't be trusted. We hired him to do…read moreour taxes for two years. After the IRS sent us several letters stating we hadn't filed, we ended up paying thousands of dollars in penalty and late fees. Jon had us to make the IRS payments due to be made out to him, he cashed them, and kept the money...this is how we found out he never filed our taxes. He told us he paid what was due and that was why we needed to make the check out to him. He charges only $200 to "file" your taxes, but you end up throwing out the $200 and will owe the IRS for years because of his greedy neglect, dishonesty, and thievery.

Used them for years, called to make an appointment in February and was told they were full but call…read moreback early Monday morning and we will make you an appointment. Called at 8am Monday morning and waited 30 minutes listening to a recording over and over, finally hung up. Called back at 10:30 and was told there were appointments this morning but they are all taken.i told the woman I called at 8am and nobody answered the phone, her answer was there's only three of us that answer the phone. Looks like you need to hire more people Jerry!!

Super quick and easy experience! Pretty affordable as well! Everyone was super nice and helpful!…read moreDefinitely would go back!

Just moved to Maryville from North Carolina in June of 22 and couldn't be happier with Carl , the…read moreowner, and Accu-tax. He sat with us at our appointment and went through the 1040 explaining different advantages and implications of each part of the return. In the past, with other tax accountants, we would go through different aspects of the return and then wait weeks until it was ready to be filed. With Carl and Accu-tax, our return was ready to be submitted only a day or two after our meeting when I finalized some numbers and details that were needed. His patience and experience was the key in optimizing our return and insuring we had the best possible outcome. I highly recommend Carl and Accu-tax!

Willard and David Carr are the best accountants in this area. I have heard only good things about…read morethem. They are knowledgeable and very professional. I have recommended them to several people and they have all been happy with their service and their expertise

THE WORST!!!! These guys did taxes for my aging mother once my father was no longer able to do it,…read moreand continued after his passing. Unfortunately, I never insisted on seeing everything myself, or we would have left this practice years ago, but my mother liked their office staff, so we continued to use their services. BIG MISTAKE!!!!!!!! Not only were they not smart or detail-oriented enough to deduct expenses associated with her care, now I'm in the position of having to pay penalities because, despite us notifying them of a COVID related tax issue, they didn't make the 2020 3rd quarter payment on time. In addition, these geniuses had the notifications sent to their offices, so it wasn't until this week that I found out they messed up the 2nd quarter as well, and we're PAYING EVEN MORE PENALTIES BECAUSE OF THEIR CARELESSNESS!!!!!!!! I begged my mother for years to find a different accountant----this was after a quarterly payment was erroneously paid twice----but it wasn't until one of their receptionists was rude to my sister-in-law that I was able to get help finding someone else ( I don't live in Oak Ridge anymore, so wasn't able to do it all myself). My mother kept telling me they were the only game in town-------we have since found someone far, far better. If there were a way to leave negative stars, I would.

Prompt cheerful assistance with a job I just can't do myself. Grateful for the help of Ms Hembreeread more

As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

Very professional and great communication. I would highly recommend their services. They handled…read moremy personal income taxes and made everything extremely easy and they are well versed on all the new changes in tax law over the last few years.

Service here is Terrible. We got our taxes done here. Never again. Completely dissatisfied…read more Will be warning everyone I know. If you have questions in regards to filing don't bother calling they won't answer or return any of your phone calls. Just need to drive there and ask in person for any answers. They are slow as Molasses to get your return back to you. Then they have you sign and pay them before they even turn them in. They are a bunch of fucking crooks.

These folks have done a good job for me two years in a row. They even helped me out with an IRS…read moreissue that had been created by an inattentive lawyer. What's more, this firm charges about one-quarter of what a big firm in Knoxville charged me for the same amount of work. They're fine by me.