New to VT and spending an extended time in the region, I recently acquired a heavy bout of hay…read morefever that produced the worst itchy, scratchy and PUFFY eyes for weeks. Meds and antihistamine eye drops helped but I knew I needed professional support with a soothing eye balm recommended by Skinceuticals. Wasn't certain I could find this locally near Danby but I lucked out and Diane was most gracious, promptly responded to my email and informed me they stocked the product I needed to soothe my irritated eyes.

Great experience! Adrienne is so nice and the results were fabulous!read more

It was tough enough to find a new "botox girl" after relocating from San Francisco to Brooklyn but…read morethe real challenge was finding one after COVID-19 landed me working remotely in a farm house upstate. I was convinced I may have to live with my forehead as-is and began an impressive collection of hats. Enter Kelly. I actually came across their IG and almost wrote it off as too good to be true: experienced, multiple accolades AND up-to-date communication with clients through social channels (with a sense of humor to boot.) I had my first appointment with Kelly about a week ago and can confirm she and her team are as good as they seem. *Detailed consultation with personalized recommendations and thorough explanation of treatment plan: check *Demonstrated knowledge of injectables and facial muscle composition/patterns: check *COVID-19 precautions: check check check, inclusive of temperature reading prior to entering and contact tracing. HUGE plus. *Bedside manner: this isn't a must-have for me, I'm more of a 'ends justify the means' when it comes to injectables and prioritize competency over conversation but Kelly's personality was too good not to mention, plus a huge perk to anybody new to the scene who could use a little comfort! Highly personable, funny, professional and visibly skilled at her craft. *Results: We all know this is what you've read this far for. 10/10. I had even asked about a particular injection site and it's contribution to my desired results and learned something new. I achieved some of my favorite results with less units than with my previous provider. TL;DR So yeah - this is the spot.

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

Such a beautiful location, I stopped in here for a facial and can't wait to go back! The staff were…read moreextremely helpful and kind, and the atmosphere is so relaxing and welcoming.

Had a massage with Sarah, who was wonderful. Very relaxing and calm atmosphere. Loved the…read morelemongrass and bergamot addition to the massage oil. Will be back for my next adventure up here.

Deb goes above and beyond in her service. I just moved here from the west coast and felt timid…read moreabout finding a new waxer. I have thick hair and getting Brazilians is not something I'm comfortable with doing with just anyone. Deb has the best rapport around. I already have my next appointment booked!

Deborah was awesome! She was sweet off the bat and accomdating the minute I walked in. It was my…read morefirst Brazillian wax i wanted to try it for the first time and i wanted to do something for myself so I was a little nervous. She did great getting me accustomed and making sure i was okay and giving me a lot of knowledge on upkeep and hair growth in general. Everything was clean and cute and comfortable, the music was soothing and I enjoyed talking to her as we got me through this lol I will definitely be coming back

Such an amazing facial experience in Saratoga. As many others mention below, Crystal deserves ALL…read morethe stars! I would give 10 if I could. Crystal stressed that each facial is customized to the customer's needs. For every step we took in the process, she made sure to explain the ingredients and what it'll do to my face. Not only was it a great facial, but she also goes above and beyond to make sure that you're taking care of your skin properly. She was kindly shared tips on nutrition, skincare routine and what products to avoid, to use, etc. I'm new to the area and she also was quick to recommend restaurants, things to do, etc. Overall, she's just an enjoyable person to be around and chat with. After I left, I immediately told all of my girlfriends this is THE place to go for a facial in Saratoga as none of them have found places that they like here. This is also at a great location right off of Broadway. The atmosphere was inviting and peaceful. The entire set up was thoroughly cleaned and smelled of lavender (my fave).

Crystal deserves every single star given to her!! From the communication to the hospitality to the…read moreprofessionalism. She was AMAZING! I have problematic skin mixed with stress and she walked me through the process of taking care of my skin at home as well as which products I would need. I can't wait to return and see her! I wish I had taken a picture of the glow I had walking out of her establishment. FACES has such a peaceful and inviting atmosphere. The location is tucked right around the corner from the main strip. But don't be weary, the seclusion is like a well kept secret. Sort of an invite only establishment, lol!! Everything about FACES from the moment I walked in made me feel comfortable that my skin was in good hands. Lastly, during my appointment from consultation to treatment, each step felt effortless. I didn't realize how much time had passed and was almost disappointed that I had to leave! Thank you Crystal and see you soon!! -Kim

Tammy gave me what was, by far, the best facial I ever had! She was kind and funny and listened to…read moreall of my concerns. So relaxing!! (Other than the few moments of exfoliating- if you know you know). I wish I was closer and could go every day!

I called in the am to get an emergency last minute manicure and pedicure. Staff were super…read morewelcoming and find me spot an hour later. The building is beautiful, overlooking a river with cascades. After my treatment, I waited the polish get dry on the outdoor patio, drinking tea, looking at the river. If you need a break, a relax moment for yourself, this is the place to go. I can't wait to come back try a massage!

John at naturespa is the best! you will have the best massage ever. The spa is small but nice. the…read morestaff was very nice and I overheard them dealing with a very unreasonable patron with professionalism.

My husband just came back from a massage with John and he has not stopped raving since! He said it…read morewas the best massage he ever had and he has had many. The focus John gave to his lower back and neck has him now showing off his flexibility. Lol! I had a facial also and it was fantastic. Highly recommended and we will be back. Unfortunately the pool and hot tub were closed due to the sub zero temps but the sauna and steam room were open so it was fine. Thanks so much!