I got the mani and #3 pedi with Vinnie and he was amazing! They were even really nice to my male…read morefriend that got the same thing! I highly recommend them!

I've been a regular customer since summer 2010 when they reopened after COVID. Everyone is…read morefriendly and does a great job. My favorites are Elizabeth and her husband Vinny.

Best nail salon I've been to since being in the area for over two years. I've tried a few but…read morenothing compares to Nail Expo. Marie is my go to nail girl and she's the BEST. She takes her time and doesn't rush through the appointment. She is so detailed that everything comes out PERFECT. The place itself is clean and quiet, and the tools are sterilized. I love this place! Highly recommend this place to anyone. Best place around!!!

My first appointment was decent, which is why I went back. My second appointment was a completely…read moredifferent experience. I thought I had followed her instructions correctly when she told me how to book last time, but apparently I didn't. I wanted a simple design and was told I "booked wrong," so she refused. Fine. I then asked for a simple French manicure instead because I did not want to do a solid color. I was also told no to that too because apparently I also hadn't booked that correctly. My only option was a solid color apparently. This was literally my second time there. I wasn't totally sure how to book this CORRECTLY according to her. Instead of simply explaining it or trying to accommodate a very basic request, I was met with attitude and zero customer service. There was no apology, no kindness, and no effort to make the situation work. In fact, she was kind of rude and passive aggressive. I have been a service provider myself for 20 years, and I would never treat a client this way, especially a newer client who simply wasn't familiar with the booking process. Customer service is part of the job, and this was severely lacking. What bothered me most was not even the fact that she wouldn't do the design. It was the way I was spoken to and the complete lack of flexibility. If your booking system is that specific, then maybe make sure new clients clearly understand it instead of making them feel like they did something wrong. On top of that, the salon itself was absolutely disgusting and dirty, which made the entire experience even worse. Between the condition of the salon and the way the situation was handled, I left feeling annoyed, unwelcome, and honestly shocked by how poorly it was handled. Needless to say, I won't be returning.

Wonderful service! Yes, as another reviewer mentioned there can be a bit of a wait for your…read moreappointment, but it was so worth it. (and they have sudoku and magazines!) They also accommodated my mother for an unscheduled pedicure, hence the wait. After going to Red Lotus and getting the worst treatment I've ever received at a nail salon in my life, we left and came to Nail Studio and were finally able to relax and get a beautiful mani/pedi. They cleaned and soaked and polished our nails properly, truly excellent service and they look great. Slightly less color options than I'm used to but still 100s to choose from, so no complaints here. A couple days later after one of my gel nails chipped I called and they were able to see me within 15 minutes and not only fixed the chipped nail but also put another clear coat on all of them and ensured to cover the tips so they won't chip again at no charge! Thank you for making my pre-vacation mani/pedi a painless experience and being so kind to your customers! Above and beyond!

Have been a regular customer and my usual nail tech was out. Had a great Pedi- brought my own…read morepolish for that and matched it from their book to a dip color for my nails. When it was done it was not even a close color. I showed the difference in my nail color and the one in the book and told him how unhappy I was. No apology, explanation or offer to redo.

I have been getting my nails done here since the day they opened and still consider them by far the…read morebest salon I have been to. I travel a lot for work and have been to many across the state, Joy, Leo and all the staff provide a great experience and nails that look top notch. Trice

My first pedicure experience was just kind of your run of the line same and as to be expected, my…read moresecond was fabulous! Will go back every time from now on!

I had a great experience here. My technician was Steven, and he could not have been nicer. I got a…read moreregular manicure and pedicure. The pedicure was very nice with a scrub and hot towels. It was very gentle too. The manicure was very nicely done as well. The salon is very roomy and they play spa music which is quite a nice change. No loud TVs or rock/rap music blaring. All the tools were spotless and Steven really took his time. I never felt rushed. Plus, there is plenty of parking. I though the price ($35 for regular manicure and pedicure excluding tip) was very reasonable for the area. I'll be back.

I wanted to share a disappointing experience I had today at Polished Nail Salon on Route 9, where…read moreI've been a loyal customer for the past several years with Sean. Today, I showed Sean a nail design that I wanted and he agreed to do it. However, when he finished, the design looked nothing like the photo I had provided. Rather than making a scene, I politely asked him privately, away from other customers, if he could either fix the design or change it to a simple solid color. I was surprised when he told me I would have to pay for both the original design and the solid color change. When I asked if he could simply correct the design, he refused. He then stated that the design was expensive, said he would remove it, told me I would only need to pay for my fill and pedicure, and rudely said "THIS IS YOUR LAST TIME IN HERE". Throughout the conversation, I remained respectful and even expressed how much I valued his work and appreciated being a customer for many years. I wasn't asking for anything for free, I simply wanted the design corrected because it did not resemble what I had requested. As a long-time customer, I was hurt and disappointed by the way the situation was handled. Customer service is just as important as the service itself, and unfortunately, today's experience left me feeling dismissed and unwelcome.

I have been coming to Red Lotus for 15 years. I always get a mani/pedi. Every technician does a…read morefantastic job and is friendly and respectful. I even trust them to pick out nail colors for me!!

Went in without an appt on a Saturday morning- first time there. I didn't have to wait and Melody…read morewas awesome. She took her time and did exactly what I asked. I will definitely be back. Price was reasonable.

I came here for the first time and I had a young lady named Mickey.I was rushed, I had an…read moreappointment, and I couldn't believe how she destroyed my nails when it came to a gel manicure! The shape of the nail I asked for I was almond and it was so slaughtered and pointy that I did not have a nail left! She overbooked and really doesn't give a hoot about how your nails look ! ! Never again! One and done!

There are hidden fees, I asked the lady to see if my toes are done (I cant bend since I'm pregnant)…read moreand she said it was. Of course it wasn't now my nails are ruined and I don't have the time to come back. No effort on the massage either

Love this salon. The technicians are pros. My nails look fabulous and the manicures last several…read moreweeks. I've been going there over 6 months now. I get anc manicures and they have a very large selection of colors, etc.

I'm visually impaired, and have had some rough experiences with salon locally because of that. I…read moredecided to give them a try, and I'm so glad I did. They made sure to help me learn the salon so I could navigate independently. I love Jason's work. He's consistent, an expert in his craft, proud of his work and eager to learn more despite being a seasoned nail tech. I get anc with one tip on a very broken nail. He takes extra steps to make sure the nail is growing healthily AND prevent any fungus from developing while it's healing. Their pedicures are also AMAZING, and the salon is set up with wide spaces to navigate for customers with disabilities plus the lighting is great as well.

The really nice young lady Merry is a TREMENDOUS asset to your business. She takes charge in a…read moregenuine HIGH quality caring manner. I'm a gentleman and she has now done my feet PERFECT a few times. Sincerely I express this. I hardly would write a review but in this case it's something I felt would be nice to pass along. I have arranged to visit and come back each month. You found a real WINNER in MERRY. You have a very wonderful set up at Nail Triz. Many thanks. JIM ps - I hope Merry gets to see this. It's all appreciated. Take care.

The quality was horrible. I had acrylic residue on the sides of my nails onto my skin. I was…read morecharged $75. For a fill. I about had a heart attack. I guess I should have asked first but the sign said $45 or so. I then heard the guy who did my nails considers himself an artist and charges up for $200 for certain applications. Sorry, not an artist. I regret going and only went because I didn't have time to go to my normal nail salon. I won't be going back there again. I will stick with House of Polish Nails and never go anywhere else. Tan as house of polish nails is the best.

3 of us got mani pedis and they were great. I had Summer and she was so thorough and great. My…read moresister and niece each had a male but didn't get their names.

I went to this nail salon just for a polish change. they filed my nails down so thin that they hurt…read moreanytime I touch anything! I got gel polish and they put the polish on so thick that it didn't dry properly and the polish peeled off the next day. I tried reaching out to them to share my experience, I got no response from them. Awful awful awful place!!!!