The consistency is highly lacking regarding scheduling and keeping appointments. I purchased two…read morepackages each including three sessions. Concerning four appointments, Mary cancelled four siting issues of family vacation, vehicle issues, covid19, and family obligations. When attempting to reschedule on two occasions the next available appointment was over four weeks away. The final cancellation was less than one hour before my scheduled appointment time. I was never re contacted to rescheudle the final session, so six weeks later I had to request a refund. Considering other massage therapists I have used this treatment was unprofessional and disrupts therapeutic resuslts gained from consistent sessions. I wanted to enjoy this treatment but the experience was more stressful than its worth.

Felt uncomfortable with masseuse and was no longer relaxing. I was there for a while and bought…read morepackages but later I did not like the vibes. I felt like he was hitting on me and it was just creepy and wrong. I wasn't allowed to switch masseuses so I just lost the money. Masseuse brought dog in room, asked me to go golfing with him- INAPPROPRIATE, constantly tried to make conversation during massage, inquired about my personal life- even attempting to text me a "what's up" on the weekend (after I never went back and gave up my sessions, which I immediately blocked the message because that's not ok), and did not pick up on cues that I was uncomfortable. Never should I feel uncomfortable if it's a truly professional place. Go somewhere else if you want a peaceful respectable massage. My skin crawls that I even went for as long as I did and I hope to save someone else the trouble. Not saying the guy was a bad person, but needs to go back to school to learn professionalism.

Peter is the best !!!!! Always knows exactly where the muscles need attention . Excellent clean…read moreplace I go every other week !!!

We have been going to Wellness Foot Spa since the days after Covid. We have never had a bad…read moremassage. We now request the same people as they bave become familiar with our body issues. Full body massage plus foot massage is reasonably priced; staff is always friendly and owner is a real gentleman. Language can be a barrier with some staff if you expect them to understand an entire English conversation. However, basic massage related words are totally understood. Hard, medium, soft or gentle is a good way to start. Hello and thank you don't hurt either. We now go every other week.

I asked for Pink and white he suggested some kind of other gel, it chipped WHILE I was getting a…read morepedicure, it looked brown, it's now 4 days later all nails are broken discolored and peeled off terrible , no seal. Horrible. 3 strikes never again.

Very kind employees that go out of their way to accommodate your requests! Typically they are able…read moreto accommodate walk-ins as well

Fashion Nail is next to Panera bread on Wolf rd is the best kept secret nail spa in Albany! Nina…read morethe owner has her business running like a sewing machine and the atmosphere is positive. They have two sterilization machines and you never have to worry about if your pedicure tools are clean or not. The prices are clear for the service and I highly recommend you giving him a try.

Updating that I will not be coming back here. I was a walk in and asked if they could do a gel…read moremani. Nina took me and rushed through the whole process. My nails were all different shapes and lengths (asked for short square. got short to medium squoval, each nail was different) then when it came time to pay, Nina had the nerve to say "next time call ahead." Are you kidding me??? Why take me in if you're just going to rush me out and not do a good job. I started doing my own nails after repeated bad experiences here.

Hands down my favorite spa on the capital district. I'm confused as to why there rating is not…read morehigher. Prices are high but you get what you pay for. The massages I get are phenomenal. The bar/restaurant has great cocktails and food. There is a whirlpool, relaxation room, sauna, and steam room to use as long as you would like.

While initially seeming to be a small spa, it's actually quite large with treatment rooms in…read moredifferent areas. Had I not visited over 2 days and had 4 different services, I may have missed that fact. I almost skipped it, being in a mall - but they have done well with the space and noise. I travel a lot and often use comparison to rate businesses. I will do so here and explain. I've been to a 5 star spa in Paris, my North Star. What should've been a 5 star spa in Vegas, it wasn't and is my leveling spa. I've been to small town spas, so I also weigh the location...is it urban enough to support a luxury 5 star experience and the prices to sustain it. Kudos to Spa Mirbeau in Albany for rating 4 's. I had 4 different technicians and many other team members who supported the overall experience. For the massage and facials services, when the service is complete, they spray a mist over your face. I find this bracing and feel a soft tone would seem more appropriate (but that may just be my preference). Here are my thoughts: Dana 5 (pedicure) - very engaging and also a strong tech. She asked before doing something that may have been uncomfortable. I needed her to do it, but glad she asked before proceeding. Toes looked amazing! Katie 5 - wow! This was what I expected and her hand techniques were spot on! She used the proper massage movements and it felt very close to my North Star expectations, reminding me of Paris! Lindsey 4 - I selected the wrong facial (European), hence next day I went for the trifecta (what I expected). She was good, friendly and no loud noises or odd experiences. Brittney & Sam (bistro) 5 - not sure it's good to be recognized for being in a spa 2 days in a row, but they remembered me and were super welcoming. They were great as suggesting options and were hustling. They asked me if I needed anything by name, as I sat there relaxing and enjoying the slow pace. They didn't over/under engage, a hard skill to master - well done! Front desk 3 - courteous & efficient, they know we are here for the experience and ready to get started. The 2nd day I had a 9 am, but waited to get checked in, so felt rushed to get to the trifecta. Would've been a bigger issue for a massage. Attendants 3 - mostly spot on, only matter was I entered a shower that was ready for next guest and there was hair in the drain - a lot of it. Just suggest it's checked before the curtain is slid aside for next guest. Also, when I told one attendant I didn't have a bathing suit, she didn't mention they had them in the gift shop. I spent 3 hours in the spa before I decide to ask. She could've suggested that instead of wearing a towel and dipping feet in the hot tub. Nikki 2 (just the essentials) - I was so excited about the scalp & shoulder massage, but she was loud multiple times throughout the treatment, even slammed cabinet doors or trashcan lids making me jump a few times. The head massage was underwhelming. The feet and hand massages were not deep enough to remove tension and the add-on oil treatment was painful when she pulled my hair too far from the root. Spa facility 4 - well done with different spaces and no need to carry money/cards after check-in. The relaxation room and aqua terrace are where I mostly enjoyed my time, but it was nice to sit at a dining table in the bistro and I did try the steam room. Spa products 3 - the products seemed to wear off very quickly. I do not have hydration issue, it appears to be the quality of the products. The ones used for the trifecta service were better than the others used across all services. I just wished they were of the tier/quality of nescens or something of the like, or if there were tiers to choose from that would be great.

Very quiet awkward environment. They had these huge fish in a tiny tank I felt so bad for them…read more They all starred at me when I walked in. Very weird spot. Not welcoming.

Went in for a gel manicure, I think it was their soft opening because they were still setting a lot…read moreof things up in the salon. Other than finishing setting up stuff and taking a little extra time to find everything they needed for the manicure - my experience was awesome and my nails came out great! Not sure of the nail polish brand but I love the color! She used the electric file head tool to do my cuticles and they came out amazing without all of the cutting and pulling. I got a hand mask and paraffin treatment and my hands are sooo soft! The massage (while in paraffin) was really great. The price wasn't too bad because I had 30% off the gel manicure and 25% off the hand mask treatment. Before the sales I think it should've been $42 but I only paid $29!! I know they're a new place so they have to organize everything and put the final touches on the salon but I strongly recommend.

First time with Cathy and it was so relaxing (I had a 60 minute Swedish massage). I was a little…read moreskeptical of getting a massage with COVID but I felt everything was very clean- she even had an air purifier going the whole time. She was very professional and friendly. I didn't feel rushed. She also has a variety of body oils with essential oils you can choose from, which was nice. I felt comfortable and relaxed and I plan to book another appointment with her! Note- the pictures posted are old. She now has an addition on her home where she does the massages, but it's very nice

Best massage ever!! Cathy is fantastic at what she does, and she makes you feel so comfortable. I…read morehad the 60 min Swedish massage and asked her to focus on my neck, back, and shoulders. I carry stress in my shoulders and she worked out knots that had been bothering me for months. I haven't felt this relaxed in years! I will definitely be returning!

No happy hour anymore- bad move. Also- if you are not going to offer happy hour, then perhaps…read moreremove it from your website...

The girls and I had a spa day with these lovely ladies to celebrate a birthday. We booked a triple…read moreservice package with our stay in the hotel. Our package included a facial, an aromatherapy massage, and a Swedish body butter massage. Each one of us came out relaxed and ready for a nap. They were great, very professional, the rooms are calming and welcoming. If your in the Saratoga area check them out