We have used BB&L before, this was the first time it had combined forces with Avis. What are the…read moreadvantages? 1) Easy booking and friendly service, 2) cheaper prices (by using slightly older cars), 3) pick-up outside the terminal rather than walk into the end of the parking and 4) easy drop-off in the parking. We'll worth a try.

Travelers Beware!!…read more Made a reservation and had several interactions with their agents, stating each time that I would be paying with a VISA debit card and that it wouldn't be a problem since I was not a resident of the Netherlands. Make it to the Airport and meet their agent who proceeds to inform is that this was not the case when we're at the car and says that we cannot rent from their company. Being stranded at the airport when you thought you had responsibly reserved your transportation is not fun and caution any travelers for their future needs. If this review helps one person, it has served it's purpose.

Hours posted are incorrect. They were not open at 8:30 am on a Friday…read more In fact, they no longer have regular hours at the location inside the airport. So you'll probably need to go to the actual car location and check in in that office. The employees were fairly lackadaisical about their mask being properly worn.

I absolutely had a wonderful experience renting a vehicle at Amsterdam Schipol Airport. I was…read moreinitially reluctant and worried after reading some negative reviews, but my experience was so amazing! I would like to recognize Asimina, who helped me, and everything went really smoothly, easily, and hassle-free. She really gave me some great tips and reminders on driving in Holland! I was supposed to check in downstairs at first, but i didn't, and only emerald enterprise members can check in upstairs directly. However, Asimina did not turn me away, but she did explain kindly that i was supposed to check in downstairs first. She proceeded to help me, and i got my rental car very quickly! Everyone else at the office was great! I would certainly recommend renting a car from here, and I will certainly be renting from here again ! Thank you, Asimina and everyone else at the Amsterdam Schipol Airport enterprise office

From the owner: ParkFlyRent doet iets wat in Europa uniek is: we bieden gratis parkeerplekken vlakbij het…read morevliegveld! Sterker nog, we wassen je auto en geven je er zelfs geld bij. Dat maken we mogelijk door je auto niet zomaar te parkeren, maar de auto te verhuren tijdens je reis, volledig verzekerd, en alleen aan zorgvuldig gescreende huurders. Onze dienst is altijd gratis, en als de auto goed verhuurd wordt, deel je natuurlijk ook mee in de opbrengst. Ook voor de zakelijke markt biedt ParkFlyRent goede oplossingen: denk aan gratis parkeren voor je medewerkers, maar ook aan inzet van onderbenutte voertuigen uit de wagenpool/verkoopvoorraad.

Crooks! Gave us a filthy car and took 250 euros off us. Tried complaining for 3 months, absolutely…read moreghosted. Avoid at all costs. We rent cars often, never had scam artists like these guys.

After a short flight from Sicily, we wanted a car for two days. We booked a car online…read more Two super grumpy 23'ish student type boys are very unfriendly and suuuuper slow. To make it even better? One got of the phone and started gossiping/bitching to his colleague about the client he just got fed up with, right in front of us. Pretty sure they did the same after we left (not nice!!) we are not deaf...you are not customer friendly "dude" So, yes, maybe the guys didn't know we where able to understand their Dutch language, they sure did after I started talking to my husband in Dutch. (Burn!!) We strolled about 500 meters to the parking spot (totally at the end of the airport complex) and got the grump too.... But than! We got the friendliest greeting ever, two very happy-go-car-driving guys with big smiles sent us off. Thank you!! Thank you for making us smile too :) PS: car was clean, new, fresh, everything. This is of course also tres important ;-)

Fleury was very personable very friendly and made me feel important to her. This was the best car…read morerental experience I've ever had.

Beware: predatory business practices here…read more My family of 5 had a 2-night trip to Amsterdam. My wife booked a rental car online with Sixt for those two nights and paid for the protection plan, taxes and fees, and rental fee, and closed the deal for 250 euros. When we picked up the car, the Sixt agent took another credit card for incidentals, and he misled us. We showed him our previous reservation with Expedia, and the only thing he told us was he needed a card number for incidentals and asked if we wanted to fill the gas tank before returning or have them fill it when we dropped off the car. I asked him how much the extra cost would be and he said the only extra payments would be what we did not fill up on fuel. Despite that promise and our original reservation which we read in full, the final bill was 550 euros (more than double), for only two nights with a standard car. Around half of this amount was prepaid on one card, and the rest (including the unexpected charges) was on the card we gave them for 'incidentals.' The Sixt office charged something like 80 euros for a 'premium destination' fee. They charged 20 euros for gas even though I had filled it on the way back to drop off ("it was only 7/8 full!" they later said). They charged 140 euros for a special insurance plan that we were not asked about or told about at the time we picked up the car, but which was hidden in the forms we signed when we picked up the car. We were asked to sign forms at multiple times and could not read every page--which was apparently a new contract despite our original reservation, which we were not informed about--especially after traveling with 3 young children and being told by the agent that there would be no additional fees besides fuel not filled. As a note, the agent wrote his name on the review card as 'Adriano'.

Driving a dirty car is one thing, driving an unsafe car is another…read more Hearing a rattling noise coming from the engine, gliding while changing lanes, I contacted their local office at my destination. As they did not have a car to swap, Hertz advised me to drive to a local dealer to have it looked at...what? After expressing my concern, the sent the local ANWB who then inspected the rental car. 2 bold front tires, overdue in service AND a transmission problem!!! The report was sent to the local Hertz office and suddenly there was a car available to swap, bless their harts. I reached out to Hertz customer service and apologized for receiving a dirty car and offered a $50 certificate on my next rental to gain back my trust. I could have had an accident or being stranded on the Freeway...truly sad!

They put us in an unsafe vehicle and subjected us to a very serious safety hazard. We drove about…read more100 miles when we found out that the front tires of our rental car were completely worn out. The metal wire was already coming through - see pictures attached. We spent hours and hours on the phone with Hertz to get the tires replaced at a garage and get a replacement vehicle. Despite the run-around and hassle, I'm mostly upset about the fact they let us drive in an unsafe vehicle. The garage employee let us know that we got very lucky. He said that we were ten kilometers away from a tire blow-out. Nobody at Hertz apologized. Nobody at Hertz acknowledged how dangerous a tire blow-out could have been on the highway (we had our 6 y/o daughter in the car with us). Due to their neglect my family, and everyone who rented this vehicle before us, were unknowingly subjected to a very serious safety hazard.

Excellent local Europcar car rental location in Hoofddorp, very convenient to the airport hotels in…read morethe Hoofddorp area. Fantastic and attentive service, the representative was extremely professional, and provided great customer service. I highly recommend this location, if you are staying at an airport hotel, likely you will get better rates here than at the on-site airport location. Mike from Kansas City

To start with the person at the counter us to go up the escalator and turn right and go to floor 0…read more Well he failed to mention that to go up the escalator and walk straight ahead about a 1/4 mile or further and then follow the car rental signs even further and then go to floor 0. I ordered a Toyota Corolla Station Wagon and they provided me with a Jeep hybrid vehicle. This vehicle was a 2018 and it had more buzzers than I can count. Drove to Mol, Belgium and it frankly was the most nerve wreaking drive I have ever made. Buzzed when staying in my lane, buzzed when another vehicle passed me, buzzed when driving by hedges, buzzed when driving by guardrails. buzzed when I approached an intersection. Tried to turn the vehicle in at Geel, Belgium on Wednesday afternoon. Nope, gate locked before closing time. Came back the next day, gate open. Office locked up and no one around. Placed key in after hour collection box. Avis notified me that I failed to pick up my vehicle and any rental costs were non-refundable. Funny I'm driving the car they gave me. When I looked up my past car rental they said I drove 1 mile. Out at 7108, in at 7109. The vehicle that I drove was nice except then non-stop buzzers. If you rent from Avis at the Amsterdam airport be prepared to walk, walk, and walk. They may give you a car you didn't rent, except its a comparable model. Make sure and don't rent one way, they rake you over the coals. Also, see if you can turn it in early and get a credit for it. I'm not renting from Avis ever again. You can make your own decision.

We arrived late on a Tuesday evening with an Avis rental to pick up. Being with the Avis Preferred…read moreprogram we went straight to the parking. Car pick-up was quick and easy, the car was good quality and comfortable and car drop-off was quick and easy. Only downside is the walk between the arrival hall and the location of the cars.

Counter non existent. You have to go to the Hertz counter. Worst customer service and policy ever…read more Booked a car and the grumpy lady refused to give me a car, due to my debit card (same card i made the booking with). Of course, they kept my money. No refund, no car. What a ripp off. Stay away from Auto Europe group!!! Hope you go downhill with your scam business!