As a tenant, I had a great experience with AQM. I relocated to Albuquerque on short notice due to…read moremilitary orders, and they made the process as easy as possible. Scheduling a viewing was quick, the application was simple, and move-in went smoothly. The home I rented was well maintained, and any maintenance requests were handled quickly. I only moved because I received orders to another state. I truly appreciated my experience renting through AQM and would gladly recommend them.

I was really bummed when I unexpectedly had to sell the house and move into a rental unit…read more But I have to say that Sam and Matt at AQM have made an unpleasant process as pain-free as possible! From scheduling a showing at the property, to lease signing, to getting the unit in perfect condition, it has all been a breeze. Sam and Matt are excellent communicators. They take the time to let me know exactly what is going on, and when. Their responses to all of my questions have been extremely thoughtful and kind. It has truly been first class service all the way. And, the folks they use for maintenance and their cleaning person are just as awesome. They communicate well, show up on time, and do an amazing job. AQM has turned an unpleasant situation into a truly positive experience. I really can't recommend them highly enough!

This company is trash after living in a property for almost 2 years and being a tenant who pays a…read morerent on time every month I have been mistreated and I hope to warn people. After they took a rent check and cashed it before rent was due they charged both late and overdraft fees and have not corrected their mistake. Since living here I have had notices that on my door again because of their mistakes and I have had probations put on me again because of their mistakes. This company is money hungry and does not care about the tenants if you need to rent somewhere do not rent here. It is a waste of money and they do not care about you. Run do not walk away

I had problems with NM Gas Co. and a home I sold over 10 years ago. Anita at Rent Builder Property…read moreManagement went above and beyond--she communicated with me, the gas company, and the current owner, resolving the issue in just 3 days. I truly appreciate her efforts!

This property management sucked! They were extremely uncooperative and uncoordinated we had toured…read moreone of their properties and made an agreement with one of their agents that there was some fixes needed to be done before we had moved in. Come to our move in day we arrived at the property and nothing had been fixed cleaned or changed per our agreement. Maintenance was terrible and just took the cheap route cutting down the doors we had that were sticking to the floor. Our property rent also had internet included per the listing which it was not and they were extremely rude when I told them we should have a reduce in our rent for the mistake when it was included in our lease.

They stole my money, collected all my sensitive information for the application, including my…read moreid-then told me the unit that I applied for was accidentally listed on airbnb without their knowledge. Bait and switch. Then they asked me if I like any of the other units that I saw? SCAM. I wasnt about to give this scam anymore $. I don't believe that they truly operate the units that they show. I basically applied for a unit that they werent renting. LIES, LIES, Lies, RUN! I'm reporting them to every entity that will hear what they are doing! HELP ME! FILE HERE. New Mexico Department of Justice Consumer Protection Division. And file here against these people. New Mexico Real Estate Commission. I'm told that the more that do it, will stop these scammers.

Used this company for one year. They were completely small town-ish and unprofessional. Even…read moreincompetent at times. When paying rent at their office they would not even give a receipt until I demanded one. Afterwards, on multiple occasions, they seemed like it was such a inconvenience having to write a receipt. They never do inspections on there properties either. Not one in the entire time I lived there. As for repairs, they take forever, so much so that the maintenance man just gave me his cell number so I can get things fixed in a timely matter. They never fixed the fences that i reported multiple times. So the dog kept getting out and finally was picked up by the pound. Upon move out, I had the house and garage professionally cleaned yet they said the property was filthy and charged me for cleaning. If you are looking to use them for rent be careful and document everything! If your thinking about using them to manage a property of yours, I stress that they will not inspect or care about the land.

If you want someone to give you a low appraisal this is the company. I totally disagree with this…read moreguys joke of an appraisal. Don't waste your money.

This is the Worst of them all .... trust me I hade 2 houses they tried to Manage ...only BS not…read moretrust worthy... They never kept my update.... only tok my money and left a "mess" .....

Worst property management company to work with. Do not use them!!! Any other property company would…read morebetter support your needs. Had the longest wait on my application to just get told they rented it to someone else. Then called over a month on a property to have them turn around and say it's not actually available. List properties stated as available now but they are NOT actually available now to rent. Go elsewhere you will thank me and save your precious time!!

They straight up lied and said they would be willing to work with us despite a minor credit issue…read more They then collected over $160 in application fees before using that as the exact reason to deny us without any consideration. Don't get hustled into their application fee scam

I have been with thunderbird properties for a year, anytime I have an issue I summit my paper, and…read morewithin a day or two they are there no questions asked Also Thank you Mrs. Pat for being so understanding and also to Melissa and Shiloh you ladies are amazing

your searching for a rental property stay as far away as possible away for these people, you will…read moreregret it when you move out. I have rented for the past 20 years and by far these people are the worst I've ever dealt with. I myself use to work in property management and it's mind blowing what they charge you with when you move out. Granted they are nice upfront as a current resident so I will give them that and Diana was always friendly to me. I unfortunately had to break my lease to move out of state for medical reasons. I was very transparent with them through this process and communicated everything to them. I was well aware of the lease break fee and paying for rent until someone leases the property. I acknowledged that. My problem with them is once you move out they refuse to speak with you on the phone. Only email, to only have your emails ignored!! I was charged for leaves that were between the chicken wire and the fence, to screw in a door knob that was loose, a towel bar that never stayed on the wall ( was not damaged just loose) minor patch job? But yet I filled in all small nail holes. And so much more!! They refuse to do an in person walk through, because they are scammers and will charge you for EVERY little thing.. as you can see in the pictures this house was left in better condition than I received it. They refuse to show you proof of what they charge you with. They even tried to charge me for water that was in my name. As you can see in the picture the account was in my name and no balance was due as I paid the remaining balance once they applied my deposit. Natalie is by far so UNPROFESSIONAL and was extremely rude when called out about the unlawful charges. She stated she would credit me the water as she knew she was in the wrong and was against the law. She won't own up to it but I did get a credit in the water after months of fighting with her. Funny thing she stated the account was transferred into their name. However the ledger from the water company is in my name. So tell me how the water company would give ME access to a corporate account?? They don't and these people are full of it. Sadly, I had to pay for the ridiculous charges that in the state of NM are considered normal wear and tear. But, they know the average person won't take them to court that's why they do what they do. Sadly, taking care of a sick family member put me in a position of suing them... at the end of the day I'm FINALLY done with these people.. and would never recommend anyone rent from them. Learn from my lesson and stay away from this company!!

This company should be shut down they just scam people out of their deposits I paid $400 getting…read morethe house and carpets clean but because I didn't use the company they wanted they charged to have the carpets cleaned again they charged $400 to rake gravel to cover the weed barrier that was exposed because I was pulling the weeds the day before I moved out then charge a deep cleaning fee and $900 for cleaning up black scuff marks on the wall like a gallon of paint is 50 bucks my dog g did damage the carpet in the bedroom so I understand the $400 dollar charge on that but at the same time we were instructed to lock the dog in the bathroom while they did an inspection so locked in the bathroom my dog clawed at the doorway trying to get out so they found a way to not only keep the $1,700 deposit but charge an additional $300 for this $300.00 Paid on 04/30/2024 Confirmation #: 1323-F330 Paid by You Includes Power wash garage and driveway. Oil stains in garage and driveway, Bedroom 4 - Window Reattach window valance, Drip mark stain around outlet and black mark straight across on other wall Smoke detector missing battery Entry - Other/Pictures Weather strip This company are a bunch of crooks I am never using them again and I recommend no one else does either there is a reason they have less than a 3 star rating they will do what ever they can to keep your deposit

Unfortunately, my experience with this company was very negative. I caught them falsifying service…read morecharges and acting in bad faith when I disputed them. I would strongly recommend that others avoid hiring or renting from this company.

23 years after my first lease from Bruni Karr they' remain tops in customer service. The most…read moreresponsive agency in Albuquerque. I strayed to another agency and the service didn't compare.

Unreliable. They simply would not schedule service after agreeing to install a simple kitchen…read morewater filter. Kevin Oleary koleary62@gmail.com responded within 2 hours by email on a Monday morning--"We are available for that service! Our availability is as follows: Have various times available Wednesday or Thursday this week. Our rates are as follows: $75.00 for the first hour and $60.00 per hour far any additional time after that." I responded yes within an hour by email and also by phone. I received an email on Monday after 6pm that said "Our scheduler will contact you 1st thing in the morning." I did not receive a call (or text or email) from anyone--even after I sent a polite follow-up email and another polite phone message. I am OK if they could not schedule right away, but they should respond with their true availability and communicate if that availability changes. I pray that he will find guidance to help him be accountable in his business.

After seeing the reviews for this business I decided to give them a call. After using their…read morewebsite and the number provided to request services no one has responded and it has been about 6 days.

Let me say, I have loved Mandy's taking care of my property for over ten years; However, Since Lori…read moreleft and Stephanie came onboard, it has gone downhill. Stephanie does not have any concept of due diligence and is worthless as a property manager. I don't know if she is related to Mandy which is the only reason I can see for her to continue to keep her on. She blindly accepts any invoices for work without checking to see if it is correct nor gets receipts for anything. IF Mandy handles it, it will get done eventually but leaving it up to Stephnie is a no go. Sadly, Mandy would rather lose my business then correct her hire. She gave me a choice to find another company or do all the legwork myself for contractors as the one she uses is not licensed and per Mandy barely speaks English. Since I live in Tucson, I can't do it all myself. Even finding a new manager is hard as all the ones I had before Mandy were horrific and I so appreciated her when she took it over but now she has become distant in managing the success of her company. I would rate this a one star based on Stephanie but two stars out of respect for Mandy. I know it hasn't been easy for her.

They're reliable and quick to respond. Stephanie and Mandy are always pleasant and courteous. We…read morecommunicate well and things get resolved on a timely basis. I'm glad they are there when I need them