So they are managing my property let prior tenant wreck my garage door and of course not pay. Now they keep charging me for garage door. Why is not fixed after multiple times of me paying? They have not answered my email or call. read more

This company is trash after living in a property for almost 2 years and being a tenant who pays a rent on time every month I have been mistreated and I hope to warn people. After they took a rent check and cashed it before rent was due they charged both late and overdraft fees and have not corrected their mistake. Since living here I have had notices that on my door again because of their mistakes and I have had probations put on me again because of their mistakes. This company is money hungry and does not care about the tenants if you need to rent somewhere do not rent here. It is a waste of money and they do not care about you. Run do not walk away read more

I had problems with NM Gas Co. and a home I sold over 10 years ago. Anita at Rent Builder Property Management went above and beyond--she communicated with me, the gas company, and the current owner, resolving the issue in just 3 days. I truly appreciate her efforts! read more

Rent Builder property management? Did Realty Pro change its name because of a bad reputation? When looking for a property manager, my wife emailed REALTY PRO and told them what we were looking for and what we expected of the managers. Jim Meek, owner of "both" companies responded that they could not/would not do business with us. Apparently it's too much to ask a management company to actually do something besides collect the rent and charge a fee for it! Glad I noticed that this is the same company. read more

My mother is at a place in her life where downsizing and moving to the city is in her best interests. She had not rented an apartment since the late 1960s. I searched the local market using many different sites and search engines. Rentbuilder had more realistic options and matches. When mom decided on a place I held my breath and called Rentbuilder. Rite from the start Shannon was patient, accommodating, and above all else professional. When it came to the actual signing of the lease the process was super streamlined and easy. The property was as advertised and was in top condition thanks to Glen. All rental companies are very accommodating and responsive before the lease is signed. Where the real stars show themselves is after all the paperwork is done and you're in the new place. We looked at the property before hand and noticed a grade on the parking lot. Mom has limited mobility but felt like it would not be a problem. After about a week after she moved in it was apparent that the grade was too much for her. I called Shannon on Friday with our concerns and expected an answer in a few weeks. To my surprise on Monday afternoon Shannon had arranged for a safe spot in the parking lot to be striped and signed for handicapped parking. This is a 4 plex with 4 parking spaces. I have rented many an apartment in my day and have never experienced such responsibility and caring by a management company. Thank you Shannon, Glen and Rentbuilder for being such a stand up operation. You all Rock! read more

They managed my rental for 5 years and it looked great when I decided to sell it. It was always rented and and they were always available to answer any questions I might have. I highly recommend them if you need a management compant. read more

I've been with Rent Builder for a little more than 6 months now and I have been so pleased with their service. They are professionals in every sense. They're prompt with their responses, their accounting is clear and consistent, and they are very communicative. I especially would like to give an extra star for the maintenance lead, Glen, who has been a godsend in dealing with my tenant. While the tenant they chose, is a great tenant on paper, his demands are why I can't be an active landlord and Glen has done a superb job of placating his many requests. Landlording is usually not a really passive job, however, I can say, thanks to Jim, Glen and the whole Rent Builder team, it has been a passive investment for me. read more

In a city and state that operates on the Land of Manana standard, Realty Pro is a welcome return to prompt professionalism. When we call someone answers the phone. When they say something is going to happen at a certain time it actually happens. I'm a renter, and my experience has been great. I'm moving to a new city for work, but if I return to Albuquerque Realty Pro will be my first call. I also own a home in another city, and as an owner I would definitely have Realty Pro as my manager if they had an office there. read more

You won't find a better property management company in the ABQ metro including the east mountains. My wife and I have nothing but great things to say about not only finding a house with Realty Pro/Rent Builder but renting from them as well. read more

Always on top of things. I am an out of area owner and I never have to worry about things as my property is well managed. I am always kept informed of any issues. I have other properties in different areas and wish I could find property managers of this caliber to mange them also. read more

Honest, friendly, Conscientious and timely. Completely satisfied with my experience with this company. Recommend it highly.

I am writing this review to help others who are looking for a trustworthy, honest business to work with. The reason I chose Rent Builder was actually because of a review I had read several years ago. Believe me when I tell you that Jim Meek (owner) and his staff are professional and are invested in providing you with great service, whether you are a tenant or property owner! There is not another company I would trust my property with, period. Due to my previous experiences with tenants taking advantage and destroying my property under poor property management, and because this truly is the Land of Manana, living out-of-town had become a real nightmare and I was genuinely concerned about my home until I found Rent Builder via Google. Jim Meek and his staff immediately put me at ease with their knowledge, professionalism, reach-ability, and understanding. I have also been in several rental contracts myself over the years. I can honestly say that if I were looking for a home to rent I wouldn't want to rent from any other company either! These people care about you first! I have had the most positive experiences and I can finally relax about the care of my property, because I have the right people managing my property. The staff at Rent Builder truly work for your best interest and are prompt to assist with any concerns. This is why I will not use another property management company to trust my greatest asset with. All the information you need to get started is posted on their website, so don't hesitate, get started with Rent Builder Property Management today!!! We all need some peace in our lives and RBPM has provided me just that, peace of mind my home is well cared for. read more

My husband and I have just signed our second lease on a second property with this company. They've been personable, easy to work with and very responsive to our needs. We'll happily to continue to rent with this property management group. read more

I would give 0 stars to this company if I could. If you decide to rent from these people, please take THOROUGH pictures on move-in and move-out. I have pictures proving damages were at the property when I moved in and were the same when I moved out, and I have been charged almost half of my deposit. Management refuses to pay attention to the pictures that their maintenance manager took on move-in and move-out and keeps telling me I'm confused. I lived at the residence for 6 MONTHS and was never late on payment while I've been told a number of times management has never even been inside most of these properties. Everything went smoothly until I asked them to correct their mistake and refund me that portion of the held deposit. They are also completely unresponsive and refuse to talk with me over the phone on this matter. Be very cautious when renting from this company. read more

My wife and I moved to Albuquerque 2 1/2 years ago. We looked online for places to rent -- the draw back of course is that if you are unfamiliar with a city you have no idea what is a good place and what is not. We came out two weeks early to "scout" houses. While Realty Pro was on our list we look at about 50 other places and 10 other realtors. I must say that all those realtors pale be comparison to Realty Pro. First off there is a lot to be said about a private, small business. They can make decisions without calling the home office, are able to develop a relationship with clients, and move quickly when needed. The house we found had great views of the valley. It was roomy, clean and just exactly what the web listing said it was. Jim was on time (not the case with most of the other realtors) knew the property, knew the owners and was very professional. Anita in the office was able to answer every question within minutes -- not hours or days. Whenever there was an issue (plumbing, questions about the HOA, washer/dryer, etc) Realty Pro dealt with it expeditiously. If you are moving here I would strongly recommend Realty Pro. read more

Realty Pro exceeds our expectations as property managers. Jim Meeks (owner) is knowledgeable and easy to work with. He has a good grasp of the ABQ rental market and is very experienced in rental operations. Anita Valdez, (property management pro) expertly handles all billing and payments, along with routine and scheduled maintenance issues. Would highly recommend them to anyone needing their services. read more

These guys are the pros! I rented a home managed by Rent Builder (fka Realty Pro) when I moved to ABQ in 2016. Their positive ratings were a factor in us picking the rental property that we did. That so many tenants, as well as owners, take the time to write very favorable reviews about them speaks volumes. When I bought a home and needed to rent it out, using them was a no-brainer. Again, an exceptionally positive experience in every respect. As an out-of-state owner, I have trusted them to manage my property and am confident I made the best choice in doing so. I recommend Jim and Anita and their team without hesitation. read more

I do not usually award 5 stars to any business I might be reviewing but in this case the " Good as it gets" is completely warranted. I moved to New Mexico from California at the beginning of the year to fire my property manager who was not taking care of my 31 rental units. He had run down most of my units even though my buildings were not in bad areas. I was fortunate enough to find Realty Pro and from the first interview I had with Jim, the owner, I knew that my troubles were over. He was brave enough to take on my buildings and the tenants who were destroying them, even though he knew that this would mean a lot of headaches for him and his Company. As soon as he took over, the quality of the people he rented to shifted dramatically for the better and now that I can share my burden of being a Landlord with someone as professional as Jim I feel so much more relaxed. He has also worked very hard at keeping the good tenants I had by giving them excellent service and by trying to make them feel welcome and appreciated; for that reason many have extended their leases and stayed on. But the credit should also be shared with the rest of the crew. Anita is a as meticulous as I am when dealing with monthly statements and with the financial aspect and health of my business. Glen is invaluable as a skilled coordinator and he has also become a trusted friend. Without Realty Pro I would be unable and unwilling to continue to be a Landlord. If you are a good and decent renter you will love to rent from Realty Pro and if you are a Landlord you will be in good and capable hands with the Realty Pro Crew. read more

I have been incredibly fortunate to have Realty Pro take care of my rental property in Rio Rancho for several years now. There has not been one issue that Jim and Anita have not taken care of in the most professional manner possible. The house is rarely vacant and provides steady income. I now live in AZ and the thought of having this property in anyone else's hands is daunting. If they could only open an office in Phoenix to manage my AZ properties... Thanks Jim and Anita! read more

excuse me rent builder property management, this weekend, yesterday Saturday 9/7/19, I gave me credit card info and was charged the fee to acquire a code to view a property, but was never sent the code?? whats going on? read more