I met Jessica on 6/10 needing two dresses hemmed up for a wedding in September…read more We had our fitting scheduled for 6/11 but it was rescheduled on her end for 6/20. We had the fitting at her home where she conducts her business. She was very friendly in person. On 9/9 I texted her asking if she had time to fit another dress in for a hem job to be completed by 9/29 as I was going on vacation and wanted to wear the new dress I bought, knowing it was only a few weeks- I asked if a last minute hem was possible, she said it was and we arranged for it to be dropped off 9/10. I picked up my initial two dresses 9/25 with no problem and confirmed the third would be ready 9/29. On 9/29 I messaged asking when I could come by to pick up the dress to which she replied she had not started it and could have it done by 9/30. I was unable to pick up 9/30 as my flight left the country then. So I told her I'd pick it up when I got back into town- disappointed I wouldn't have my dress but not the end of the world. I got back into town and texted 10/17 asking when I could get the dress. I didn't receive a reply, I messaged a week later 10/23 when I could get the dress, and if it wasn't ready I still wanted it (at this point it had been almost a month since it was initially due to be done). She replied that I could come 10/24 to get the dress, and asked "if she was able to hem it, did I want her to do so". After almost a month of having my dress she hadn't even touched it yet, despite her offering to have it done by 9/30 I told her if she hadn't started it don't worry about it- I'll come get it anyways, planning to take it elsewhere. She messaged me 10/24 telling me she did in-fact end up hemming it and I picked it up that day. While she did apologize over text for not having it done by the due date back on 9/29, she did not mention or apologize in person for it being a month late I understand the fall is considered "wedding" season but over-committing and not meeting pick-up dates despite assuring it would be fine, and not even doing the hem until the night before I told you I wanted to pick it up is super frustrating. Communication wasn't great either, often waiting awhile to hear back over texts despite it being her preferred method of communication. While my first experience was good and everything was done in time, the second experience did leave a bad feeling about going back for future alteration needs.

Jessica seems to be very disorganized. Dropped off 5 pairs of shorts to have the waist taken in…read more Told her I needed two pairs in two weeks for vacation. She forgot the date I needed them and had to hurry to get them done in time. I was gone for 3 weeks and expected the other 3 pairs to be done when I gone home. Nope. Hadn't even started on them. Told me I could pick them up the end of a week and she would call. Nope. No call. I purposely waited another week before reaching out to her. She said I could pick them up the end of that week. Texted her and said I would be by that Friday. She said okay. On Friday I said I would be by at 11:30 that morning. She texted me and said she had not had time to finish them and that she would leave them UNDONE in a bag on her porch. I believe she charged me about $30 per short to just take in the waist. I found someone in my neighborhood who finished them in one week and charged me $12 per short! So, no, I would not recommend her.

Only positive things to say about this place thus far! I initially found them after posting an…read morealterations project on Yelp, and Jimmy C responded super quickly with helpful info about when their alterations expert would be available. He also provided pricing upfront, which I found very reasonable. From the moment I walked in, I was greeted with friendly smiles! Since moving here this past September, I've been searching for a reliable dry cleaning and alterations spot -- and I think I may have found it. Morgan took care of my dry cleaning ($6 per garment prepaid -- love that!), and Michael helped me with my alterations. He was incredibly helpful in walking me through what was needed, what could realistically be done, and even left the pins in a few garments so I could go home, think it over, and move around in them before giving the green light. I really appreciated that thoughtful approach since I'm still on the fence about altering a couple items I didn't spend much on to begin with. Turnaround times are also great -- dry cleaning by tomorrow and alterations by next week. I'll post updates once I pick everything up! So far so good!!!

Incredible how expensive dry cleaning is in the treasure valley. These guys seem to be the lowest…read moreprice I could find... just a long drive to save a few bucks... in VA we had a few places that were $2.50 a garment.... this place is $6 and $4 something for shirts... it gets way more expensive with others in the area..

I've been using Valentina for about five years now, and I wouldn't trust anyone else with my…read moreclothes. Her lead times can be long, but that's because she's incredibly busy--and after seeing the quality of her work, it's easy to understand why. Every piece she's done for me has been impeccable. She's altered everything from high-end suits and dress clothes to everyday shirts and pants, and the fit is always spot on. I moved to the other side of town a while back, and I still drive 45 minutes each way because she's that good. If you're looking for someone who does exceptional work and takes real pride in what she does, I highly recommend Valentina. Just plan ahead--she's busy for a reason, and she's absolutely worth the wait.

I wanted some jeans shortened. First it was $55 then I said just the normal way $28. I told her…read morethat was highest I have ever heard. "Well, that is what I charge". Just know, nothing wrong with the results but know you will pay a premium for her work. I found better options.

Possibly the worst customer service I've ever experienced! I called and asked to see if they could…read morepossibly rush my dress to get a simple hem and acted like I was a nuisance. All I did was ask a simple question! I'm not sure why anybody would give their business to someone who doesn't even want it.

I had a very complex suit and pants overhaul for a wedding with limited time. Janne tackled it and…read moredid an amazing job with time to spare. I highly unconditionally recommend J'anne Originals for any of your projects!

I had an emergency tailor need for my son's wedding. I came in dropped off my suit and they got it…read moredone in time, even before their vacation started. So helpful and professional!

Do NOT give them any thing with holes in it that you want tailored and repaired. I had to pre-pay…read moreto repair two long sleeve flannel shirts with holes in the elbows. They charged me $80, and a week later when I picked them up I was flabbergasted at the atrocious job they did. A blind paraplegic cat hopped up on Red Bull suffering from epilepsy could do a better job. I mean, just what the heck was there goal with this repair? I could have bought new shirts for what they charged, and thanks to the phenomenally bad job they did, I need to.

Fast and professional she was a lovely lady in a great location we will definitely go backread more

She is excellent at her work& reasonably priced.she gets things finished in a timely manner.read more

Dry Cleaning was fast, thorough and a fair price. Definitely will use again…read more Can t beat the location as well.

I dropped a rug off at the location close to my house. It's a large rug but thin and is made to be…read morewashable. I was told it would be ready in two days. I heard nothing for over a week. I had been sick for a few days or I would inquired earlier. I went to the location I dropped it off and it hadn't even been washed yet. This is now10 days later!!!!! plus I found that it was at another location and I would have to pick it up there later that night. This location is thirty minutes from my house. I called the next morning and was told I could pick it up and it would be free of charge. I show up and they charged me $49 What!!!! I was so sick of dealing with them, I paid it and left. I will never give this place my business again.

Great service! I've brought multiple items to be altered and tailored, and Serena has been great…read moreabout hearing my needs and making adjustments. Even when there was a slight misunderstanding, and one of the outfits went in a direction I didn't want, she was quick to hear me out and fix the problem! 10/10 would recommend!

I needed help for my nieces graduation and whoever answered the phone was in NO WAY HELPFUL!…read moreBeyond rude! I called Men's Wearhouse and they were so kind and helpful with quotes eta even just over the phone. Men's Wearhouse was perfect and affordable and kind. UNLIKE WHOMEVER I SPOKE WITH AT 'Sew Joyful' what a joke. So unprofessional and beyond rude when I was just trying to get a quote.

Absolutely amazing experience. These girls were extremely attentive, very professional, and time…read moresensitive. They knew the date of my wedding and made sure we had PLENTY of time for alterations. They added my lace perfectly, among other alterations to the dress which made me feel my absolute best. This service was so important to me I just had to leave them a review.

I came here to get my wedding dress altered. The adjustments I needed were to tighten my straps on…read moremy dress, add a bustle, and add a glitter layer underneath the top lace layer. On my actual wedding day none of my bridemaids could figure out how to actually bustle it. I ended up having to carry my train in my hand. That's another story though. I went to pick up my dress about 3 times thinking it was ready to go. Turns out it wasn't ready, and I wasn't even given a call to save myself the drive. The glitter layer that was added had an uneven trim that would show if I turned a certain way. The women were really nice. Great personalities, but the actual service itself was OK. I wouldn't go back.

The staff are so helpful. It's very clean. Using the app was easy and I liked the showing of the…read moretime we had left on each machine we used. They will do your laundry as well. Large washing machines and dryers for bedding. Go next door to Dickey's or McDonalds for a snack or meal!

Very clean, very organized easy to navigate and use equipment. Helpful staff. I'll be returning.read more