Thank you Angel! This was 2nd time in a month after buying 4 new tires that I ended up with a screw…read morein one of them. Monroe County needs to clean up their roads! My husband called the manager, Angel, he was all set to send an employee to our house to take tire off and bring to the shop. We found a neighbor's air compressor and filled with enough air to get car to the shop. Angel got us right in and did the work himself even though they were swamped. Thank you!!!!

We used to bring our older model vehicles to Monroe. A few of the mechanics were great with son's…read moreolder town car repair needs. The skilled gents have since left and recent repair job was memorable. We brought in a Jeep for new tires and alignment. Upon picking up our vehicle, noticed small car tires had been installed instead of large SUVs tires. Opps. The tires also looked older, chalking and slightly used. End of our visits to thos shop.

Bad service working slow as the can and charging over price I would never go there again ever…read moreplease stay away this place

STAY AWAY !!! If I could give them negative reviews I would. The past 6 months they have screwed up…read moreover and over. Most recently I brought in my vehicle to have the tires rotated and that was it and they didnt even do that and lied about it. However I know with certainty that they did not rotate any of the tires. Making mistakes is one thing, straight up lying about services rendered or not rendered is a complete scumbag move.

Mike appears to be a nice kid. I say kid bc he is only 38. Yet, I was definitely overcharged. I…read moreknow how much my part cost. I know their labor charge for 1 hour. Yet, 50.00 misc. Explain this??? The part cost me double. I was polite as I was referred by a family member. Yet, I will never go back to Greece Garage again. I will never recommend them. They are always busy most likely due to convenience of location and individuals of no auto repair knowledge. Nice kid. Yet, unfair with pricing and billing.

Everyone that works here is awesome and goes above and beyond to make sure your satisfied with…read moretheir work. I always feel like a valued customer when going here even if it's only for an oil change. Their prices are always fair and reasonable and I never feel like I'm being taken advantage of here. Keep up the great work and thank you for everything you do.

I hate to leave bad reviews but I need to warn people - especially those that may not be as 'car…read moresavvy' as others. So I was involved in an accident that left both my driver's side tires blown out and both rims with extensive damage. I had heard good things about Northside so I had my vehicle taken to Northside in Dewitt (I live in the Syracuse area). The Dewitt location said they were backed up so they were sending my truck to the Greece location. I received a call from one of their reps so he could find out what happened in the accident and hear my concerns regarding other damages my truck may have incurred since we could only see the tires and rims were damaged. We had a quick but good conversation and he asked me if I wanted the new tires in the front or back since you cannot have unevenly worn tires on either side. (Differing treads should be placed opposite one another i.e. one set of same treads in front and other set of treads in rear) You cannot do this side to side as the vehicle will pull, essentially fight itself as the treads try to do their thing. Anyways - having him ask me that was reassuring that he knew what he was doing so I felt less anxious. They said my vehicle would be ready 7/2. I didn't hear anything that day but I figured with the upcoming holiday, they were probably a little behind (no biggie - I had a great rental ;) So I called on 7/7 after not hearing anything and they said my truck was in quality control and they were about to call me later that day to arrange for pick up (back in Dewitt) So I arrived at their Dewitt location and spoke with two nice ladies who explained to me that they had an alignment done on my truck - they 'subcontract' alignments through Monroe Tire and Muffler. But they said they had to replace the upper ball joint so again I felt better knowing they found that - which led me to believe they actually had taken a serious approach to my concern. So I drove off - happy as a clam. Until I did my own test and found that my truck was pulling to the left. And not slightly - I took my hand off the wheel and it immediately started veering into the oncoming lane. So I got home and took a closer look. They installed the new rims and tires on the driver's side and hadn't rotated them so the more-worn tires were in the back and new tires were in the front. I wouldn't have been so angry if the rep hadn't specifically mentioned they were going to do just that! And the quality control inspection? WHAT THE F@$K WERE THEY INSPECTING?!?!? I will say that when I called the rep he did apologize several times and offered to fix it if I brought it in. But that would be more of a waste of my time and jockeying cars and rides etc that I didn't want to deal with. So I fixed it myself in an hour in my garage. This is a concern to me because my original tires are still fairly new (purchased last fall). But what if another customer was in there, down on their luck, whose original tires weren't in the best shape? That could cause an accident and someone could be hurt. I also want to mention that I have a sneaking suspicion that Northside 'subcontracted' the entire project to Monroe, who slapped the tires on there and called it good and Northside was being lazy and didn't follow up. They just made Monroe do all the work for half what the insurance company was paying them. That's pretty low Northside. Your reputation just took a big hit in my book.

I stopped in this morning to get Adam's (Manager) opinion on a little mark on my hood. Adam had…read moresome time and said for something so minor no charge. Within a few minutes or so Adam took care of the mark problem solved! Adam was so patient and described the most likely cause, etc.. I would recommend the shop for all work I will be back given this very impressive experience. Franklin initially greeted me and looked at the spot/area then turned it over to Adam for the fix. Thank you both!

Larry and Mike did a great job making this a efficient appointment for my tires and made sure to…read morecover every other base when it came to repairs. Really appreciate the though of making sure I received the most discounts I was eligible for. Need more thorough service stations like this. Appreciate you.

Excellent service! I have been taking my Truck here for more than two years now and have been very…read morehappy with the service. I have had many things done there besides mud tires and oil changes I have had my wheel bearing replaced,my steering stabilizer they even repaired my head gasket. When you need help with your vehicle go here. Mike is a great manager who has your best interest in mind.

My truck needed a new fuel pump and I didn't really want to do it myself so I brought it in to get…read morea quote on it. I went back that afternoon and received a quote for $1200 He quoted extra parts I didn't need like new tank straps and new fuel lines for the tank to the engine. His price for the fuel pump was $675 aswell. I spent $2500 on the whole truck and I wasn't about to spend that much to fix it. I was floored and pretty mad when I left.. I ended up doing it myself for the cost of the pump which was $50. That was about a year ago and im Still driving the truck. (Knock on wood) Please be aware of the work needed and do your homework or you will get ripped.

My wifes family has been going there for years. We now drive across town to go there. Whenever we…read moreneed maintenance on either car they are knowledgeable and helpful. They will only fix what is broken. They get it right and won't gouge you.

I initially thought I had some huge brake problem that turned into me needing an alignment and…read morebeing warned I'll need a tire or two in the coming months. Ricky was even willing to come in on his Saturday off to finish the job had it been brakes and had he got the parts by the end of the day friday. I dropped the truck on the way to work and got a confirmation voicemail that it was done by lunch and I sincerely appreciate the shop taking me in on what could've possibly been short notice. The "I'd hate for you to go without your truck for a day or two" (not verbatim but close enough)...was the cherry on top! Thanks again Ricky and staff for your services, I will be back again!

They helped me with an inspection service request and spoke with great quality in communication and…read morehard work and valued me as a customer. This place is a great place no matter what others say, I love Griffs Auto Service. Great value in customers and really decent pricing. 10/10

About a year ago I bought a 2019 Ford F 150 pickup. A nice truck and I did get the full warranty. I…read morewas at the park doing some photo work and I had to get some equipment from the box. But, my tailgate latch was jammed. I thought it needed a bit of lubricant, or HD 40. Living right down the street from B and B I decided to stop and ask them for a bit of help, advice versus going all the way out to Van Bortel. I went in and asked the attendant for a bit of help and he immediately got some lubricant and came out. We managed to get the tailgate open but there was still a problem. I asked him if I owed him anything he said no! I was impressed. This was old fashion service. B and B automotive has been around a long time, they know the car business.I would highly recommend them. I ended up taking my truck to Van Bortel for repairs, glad I got the warranty.

Brought my van here. It was very old and I was hoping to get another year out of it, but the…read moremechanic said that he didn't recommend fixing it as the cost of repair would not be worth it They could have just recommended the repairs and took my money knowing that it would not be worth it. Another time my check engine light came on right before a road trip. They took me in as a walk in and made sure the car was safe for the road trip and sent me on my way. No charge. Another time I went in for advice and as I drove away he waved me down, said he smelled something different and had me pop the hood to check for a leak. He didn't see anything, but I'm grateful that he took the time. I've brought my vehicle there a handful of times and always great service and I never feel like I'm being overcharged.

I have used Independence Car Care Center's services four times already and I am extremely satisfied…read morewith the results. Jeff, Pam and their team are very professional, friendly and honest. They go above and beyond to help you when you have an issue. I am very grateful for their exceptional work and great service! They are the best!

Unfortunately, I cannot recommend Independence Car Care. Took my sons truck there for repair and…read more$1,200 later the problem was not fixed. Was told they fixed what my son said was wrong and admitted they did not read the codes showing on the dash OR test drive the vehicle when done. Sent me to a specialist for a 2nd opinion who said a mechanic should have known the repair was not going to fix the issue based on the codes. Shared specialist findings with Jeff, the owner of Independence, who immediately went on the defensive. Disagreed with specialist's findings, denied knowledge of conversations we had with his manager about issues with the truck and scheduling the repair, made excuses for why they did not properly diagnose the main issue and share this info with us. Acted like my son and I were the mechanics, and they just blindly followed the single note on the drop off envelope and ignored all conversations. Additional note... when the Manager called with the price quote they found "additional" work on a ball joint they recommended. We said to told them not to repair the ball joint and they responded that they'll just go ahead with repairing the transmission. The day we picked up the truck the transmission was still not working, engine codes still on. Owner refuses to refund or discount any of the repairs they did that per the specialist should not have been done.