I took my truck to the Richardson body shop in Gladwin after the front right side of my 2019…read moreSilverado was demolished by a deer. Mike and Josh took great care in making the truck once again look like it came right out of the showroom. They provided us with a new Equinox loaner while the Silverado was being worked on. When I got the truck back it sparkled. There was no evidence of the collision and the entire interior and exterior had been cleaned and detailed. It actually looked better than when we first bought it new. Thanks again Mike and Josh for the great service and end results. My wife and I are very pleased, Paul Cairns

They repaired and painted the hood on my 62 bug. The work is fantastic and I highly recommend them.read more

Triple M has done many repairs to my vehicle over the past couple of years! The new owners are…read moresimply amazing people! They are family focused and community driven! everyone is very polite and knowledgeable! 10/10 recommend them for every car need you may have from mechanical, towing, body work and even vortex liners! I have also went by and I see they do business with the local police, fire, ambulances, and post office!

I was involved in a collision in January and was referred to Olsen's because they supposedly…read moreoffered loaner vehicles. My car became undrivable before their loaner was available, so I had to bring it in early. At drop-off, I spoke with Mary Jean, who agreed over the phone that I could pay the repair balance in installments since I needed to use my savings to purchase a temporary beater car. Based on that agreement, I went ahead and bought an inexpensive vehicle and waited for the repairs. Once the work was completed, the entire agreement was suddenly denied. I was then contacted by Deb, who immediately began pressuring me to either pay the full balance upfront or sell my car to them at an extremely low and unrealistic price. When I refused, she informed me they would start charging $100 per month just to keep my repaired vehicle on the lot--something never disclosed in advance. She repeatedly referenced a supposed "normal" rate of $100 per day as if it were a threat, even though none of this was part of the original conversation with Mary Jean. The behavior felt strategic and manipulative, designed to corner me into selling them my car. When I arrived with the $2,000 I had borrowed from a friend, the visible shock on Deb's face said everything--she clearly expected I'd have no choice but to give in. The entire situation made me feel like they were taking advantage of someone they assumed couldn't push back. The store manager refused to speak with me by phone and insisted on email only, adding to the frustration. Throughout the ordeal, I received dismissive remarks, including being told I "couldn't be trusted" to pay--even though their last-minute changes were the only reason the situation escalated. I genuinely cannot understand how a business operates this way and stays open. Between the shifting terms, undisclosed fees, pressure tactics, and lack of basic professionalism, this was one of the worst experiences I've had with any repair shop. I would strongly advise others to avoid Olsen's entirely.

The estimate went well. We wanted the estimate to replace rocker panels that were rusted out. The…read morepassenger door also needed to be replaced due to rust along the bottom of the door. Our Dodge Ram 1500 is a 2014. The estimator didn't want our business because the total was $32,685. Not worth his time or ours.

First rate people and skilled in their craft. Highly recommended.read more

Troy and Dan of Centennial are up-front guys. They both took the time to explain what is involved…read moreto repair and paint my car so I could make an informed decision. You can expect excellence from this shop!

Extremely pleased with the look of my car now. Not only did they repair the damage from the minor…read morefender bender, they went over and above and fixed the various scratches on other parts of the car unrelated to the accident! Ross and Kevin did a great job of communicating with me throughout the process as well. We're fortunate to have this business in Cadillac!

How many body shops have you been to where you are met with efficiency, expertise, and…read morefriendliness? THIS ONE IS THE ONE!!! They fitted my car into their schedule to deal with a scrape and a BUNCH of tar splattered on to the side. Ross knew just what to recommend. It's not the first time I've had my car there, and while no one wants to be at a body shop, if you have to, this is the one to choose!

I had to return to the body shop a handful of times for them to properly finish the repair. They…read morewere dishonest about the work they did up until the point that I could prove it. I ended up speaking with Jim who told me "I can make or break this repair for you" when I was upset about the lies and poor workmanship. We eventually got to better footing but I cannot in good faith give a good rating when the fourth visit started off with "I can make or break this for you". That is a threat. If you go here, double check that they replaced what they said they replaced. Ask for your old parts. If you don't have the smarts to catch them you might be getting screwed.

I had my car towed to Jim's Body shop because it blew the water pump. The entire staff was friendly…read moreand very accommodating, they provided me with a loaner and stayed on top of the repairs in a timely manner. The quote was right on target and I am thrilled to have my vehicle back in working order. They even washed it for me!!! Kudos to the entire staff! Thank You!!!

I am a car guy and drive past here every day. I always look at what they're working on. When I…read moreneeded a body shop, I chose this one mainly for convenience and never seeing anything that led me to believe they would do me wrong. It happened to be harvest time when everyone else was hitting deer so I get it. They were swamped and since I'm not a Karen, I had patience for an extra week I wasn't expecting. The workmanship was flawless. Beautiful job on my truck. Guys are experienced and overall, my business with them was 5 stars. And! If you have to pay out of pocket, might want to check out their rates vs dealer.

Auto repaired with excellence! No issues with the repair. Matt was excellent to work with. Great…read morecommunication. Would absolutely take my vehicle there again if a deer decides to run into me!

When I hit a deer, I went to the dealership. They took pictures and a report then I heard nothing…read morefrom them. After almost 3 weeks, I took my son's recommendation of Midstate Collision. So I called them and they responded right away. They scheduled my repairs so they'd have a loaner for me. Chuck did a great job on the repairs. Hunter and Britney kept me updated on everything and were so friendly. I won't hesitate at all if I ever need collision repair again!

Our go-to body shop! Definitely has our recommendation…read more If I need honest advice on any work, they are the place to go. I wouldn't take my vehicle anywhere else.