Seems as though my husband loves this place! He'll even make me join him. He'll bribe me with food…read more Lol. I tag along, I explore and even sit in a few of the trucks. I can tell when he's serious or getting close to a purchase. He'll have an appointment. He has been loyal to CarMax since 2015. He loves that they do not hold you hostage while searching for financing. The space is lovely and open. There is water, coffee, tea, hot chocolate and vending machine snacks. They also have a nice, clean bathroom. Frenchie came to grab us to keep us from waiting too long. A beautiful, older brown-skinned woman with a lot of patience and a good pair of walking shoes. She explained that she is retired and CarMax was effortless to her. We test drove three different cars; Honda Pilot, Jeep Grand Cherokee and the Infiniti QX60. My husband has to feel the car, literally there has to be a connection. I understand because a vehicle is a BIG purchase, so get what you want and be happy.

CarMax at Tinley Park requires YOUR car insurance to test-drive THEIR DEALER cars. The Corporation…read moreoffloads risk to drivers. Typically, the only thing that you need for a test-drive at a car dealership is to present your driver's license; a well-run dealer has an umbrella insurance for all their vehicles. In addition, they keep a scan of your driver's license on file for 30 days. Allegedly, they might sell it to data brokers and surveillance government agencies like Palantir, DHS, etc. I was attended by a sales associate named "Jacob," who insisted that I show my own car insurance, otherwise he would accompany me for only a short distance to closest stop-light. Poor customer service and poor business practices. I do not recommend, avoid at all costs. This review originally written in English (USA) language. This is my opinion based on my own personal experience with this business. If you don't like my feedback than you need to grow up and get a thicker skin.

Super nice and helpful staff. Kept me informed and updated the whole process and really helped me…read moreout. Store was super nice and welcoming as well as the staff. I definitely recommend to anyone looking to get a car, new or used, and will be going back for sure.

Used to be ok, but now Gerald. Questionable honesty, ethical and good customer care. Problem…read morehonoring manufacturers warranty service. Failure to communicate with customers in a reasonable, timely manner.

0 stars! Garry Rivera literally stole from me! Did just…read moreabout $1,000 worth of work... Or so I thought! Everyone he would say 1-2 days it was 5-6 and every time he said it was done... It still couldn't pass emissions... Keep saying don't worry I'll take care of it. Each time it was $300, $260, 250... And then 240 but the last time I only paid him the 200 because he asked for it up front... For parts and said he would have it done in one day, a Sunday.... 10 days later I found my vehicle with the door wide open at 10p.. Key in the ignition, and turned... Windows down and Rained in! All along he made my van worse saying he fixed things including brakes but instead he just made things worse and he was driving my van around town it was not drivable when he was done and had to be towed to a legitimate shop owned by a knowledgable and honest mechanic! Garry Rivera acknowledges he was wrong and owes me money but every weeks promises to pay but never does! He makes his money but doing shotty work for someone buying cars at auctions and then resells them! Heaven help anyone who comes into contact with the cars he is putting out on the road! This is a last resort ... This man has children that go to high school with mine. Shame on you Garry!

A Google review just isn't enough. I bought my '22 Outlander fresh off the lot, 3.5 yrs later,…read moreevery time I have to take my vehicle in for maintenance and step foot in that place, I am never disappointed! They take such great care of me as a vehicle owner, and my vehicle itself. They have taken care of every oil change I've gotten since I purchased. What a savings! I appreciate the car washes after my oil changes, the burst of air freshener when my vehicle is returned to me, as well as all the other little accommodations and perks that come along. The customer service in general is always FLAWLESS. It's been a no hassle situation since I purchased. I would be lying if I said I wasn't happy with choosing South Suburban Mitsubishi for my vehicle choice. Would I recommend to anyone.... 1000%

My husband drove by this dealer many times because there was a jeep I liked. When my husband…read moreemailed them for info it took them many days to respond. We were at the dealer standing in front of the jeep when they responded they no longer had that car. When we told them we were standing in front of it, they said it was for sale and was going to the auction. This was late October. It is now January and the jeep is still on their lot. Very sad that when I wanted to buy a cat I really liked they were sketchy about it.. I went to a different dealer and spent my money on a different jeep. I will not recommend this dealer to anyone!

Nice afternoon gawking at some beautiful cars with my nephew for his birthday. I have driven on 394…read morethousands of times, but never knew this was here. Thanks to my fiance, we came across this place in the off season of the outdoor car shows. Hung out and perused the variety of cars stored here and took lots of pictures. They had coffee and water on hand with M&M's or trail mix for snacks. There are very clean restrooms here. ( this was a bonus f ok r me because we had just had a lengthy drive from the Mons tree era Jam at Allstate Areana)They have half a dozen posters to choose from if you were interested in decorating a space. Huge hit for my nephew! The staff is very engaging and cheerful. Always enjoy a quiet place to go with a shiny, elaborate, luxurious automotive scenery.

SCAMMERS -- BE VERY CAREFUL BEFORE GIVING THIS DEALERSHIP A DEPOSIT…read more I'm sharing my experience because I would strongly encourage anyone considering purchasing a vehicle from this dealership to READ EVERY DOCUMENT CAREFULLY AND GET EVERY PROMISE IN WRITING. I inquired about a 2021 Jeep Trackhawk, and a gentleman named Steve West contacted me. From the very beginning, his approach was extremely aggressive and pushy. Almost immediately, he was pressuring me to put down a deposit so that nobody else could purchase the vehicle. I told him clearly that I wanted to come in Saturday, inspect the vehicle, take it for a test drive, and decide whether I wanted to move forward. Despite that, Steve continued texting me repeatedly, claiming that numerous people were interested in the vehicle and warning me that I would "lose my chance" if I didn't leave a deposit. I came in Saturday and was greeted by Britanni, who initially seemed professional and helpful. I was allowed to inspect the vehicle and take it for a test drive with another employee. Interestingly, during the test drive, I was told that the vehicle had been sitting on their lot since May and that there hadn't been much interest in it. That was very different from the repeated messages I had been receiving about supposedly having numerous buyers ready to purchase it. After the test drive, I told Britanni that I liked the vehicle and wanted to move forward, but that I needed financing. She told me that was completely understandable and provided me with the banks they work with. However, she also insisted that I leave a deposit and specifically represented to me that the deposit was completely refundable if there was a problem with financing. Based on that representation, I gave them the deposit. That is where the situation went downhill. I contacted all four lenders Britanni provided. None of them would finance the vehicle because the vehicle was to new and they only deal with classic cars. I was then forced to seek financing elsewhere. I contacted additional lenders, and ultimately even obtained a pre-approval from Bank of America. After submitting the required documentation, however, Bank of America ultimately declined the loan. At that point, financing had simply fallen through, exactly the situation I had been told would result in my deposit being refunded. Instead of working with me professionally, I received a rude phone call from Steve questioning whether I even had financing and once again telling me how many people were supposedly interested in the vehicle and that another customer was coming to pick it up. Today, I contacted both Britanni and Steve and explained that financing had not worked out and that I wanted my deposit returned. I sent multiple emails and received no response. I called Steve multiple times. Rather than discussing the issue professionally, he refused to take my calls, hung up, and eventually sent me a text stating that the deposit was not refundable. So let me be very clear: I was told the deposit was refundable if financing did not work out. Financing did not work out. I requested my refund. They are now refusing to return it. That is not what I consider acceptable business conduct. And this isn't simply a disagreement over whether I "changed my mind." I attempted to obtain financing through the lenders provided by the dealership and through additional lenders. The financing was not approved. I am now preserving all of the documentation, communications, financing records, deposit records, and messages related to this transaction and will be pursuing the appropriate avenues to recover the money. I am also reviewing my rights under the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505, and will be escalating the matter accordingly rather than allowing this to simply be dismissed. If a dealership tells a customer that a deposit is refundable under a specific circumstance, GET IT IN WRITING. I made the mistake of trusting a verbal representation. I won't make that mistake again. As for Steve West: your sales tactics, constant pressure, repeated "someone else is going to buy it" messages, and the way you handled this dispute were completely unnecessary. Being aggressive with a customer does not make you a better salesperson, and refusing to communicate when there is a dispute certainly doesn't make the situation look better. A dealership that has supposedly been in business for 30 years should understand that customers expect transparency, professionalism, and accountability. I would strongly recommend that anyone considering doing business here proceed with extreme caution. Do not rely on verbal promises. Get everything in writing before handing over a single dollar. My experience has been documented, and this matter isn't over.

Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

Our experience with Montway Auto Transport was extremely disappointing. We paid $3,229 for enclosed…read moretransport of a 2024 Porsche 911 from East Hampton, NY to Beverly Hills, CA, with an estimated 7-9-day delivery. Instead, Montway arrived with an open trailer without disclosing this beforehand, transported the vehicle to New Jersey, and left it at a facility for 8 days!!!--something we were also never told would happen. Communication throughout the process was astonishingly terrible given their reviews online. We later learned from the supervisor Lily that the original carrier had missed the pickup, yet Montway never notified us. I repeatedly requested updates and calls from supervisors that never came. The supervisor Lily ultimately acknowledged that mistakes had been made and that we had been misled regarding both the transportation arrangements and delivery timeframe. She also acknowledged that she was going to do everything in her power to assist in a refund, but the vehicle would need to be delivered first; which made zero sense. The vehicle was finally delivered on September 14, nearly three weeks after booking. After delivery, Lily with Montway told us she was working on a 50% refund, despite everything that occurred. They ultimately did not issue even that refund; their offer $100 credit..... and we declined. Lily said, it was the best they could do... The best thing THEY could have done was do the right thing considering the mistake after mistake after mistake they made. Between the undisclosed open transport and storage, significant delays, lack of communication, misleading information, and failure to honor even their proposed partial refund, this was a horrible and unacceptable experience. I would not trust Montway with a high-value vehicle EVER again.

I buy and sell on OAS frequently and they are always professional and friendly. Instead of giving…read morestuff away or throwing things I don't need in the trash and taking up landfill space, I get a few bucks back. It's a win win! And for buying, it's always been a seamless experience.

I can't say enough good things about Obenauf Auction Service! My dearest friend who was in need of…read moreselling the majority of her household items in order to downsize was extremely happy with their service and received more for her things than she expected. She received very fast, professional service from the kindest and thoughtful people running the show there, from the owners to all the staff! My friend is completely satisfied and forever grateful to everyone over at Obenauf Auction Service! I am also forever grateful to them for all they have done to help my friend when she needed it the most! we can't thank them enough! I wish I could give them 100 stars! I'll never forget them for taking such a massive load off my friends shoulders in such a short time and the quality service she received from them!