Let me start off by saying, I have been using this company for years now. Setting up holiday wine…read moretours and wine tours in general. Really down to earth people. They will try to work eith you thr best they can. This company here will even try to work on pricing for you as well. They are a fair company at a fair price. What more could you ask. I have called "big name" companies in Syracuse before and got ridiculous pricing. Called this business here and they took care of us. I am glad they have stuck around for as long as they had. I thank you!

We rented a bus to shuttle our wedding guests from the hotel to the venue. As per our contract…read morereturn shuttle was at 1:3 - at 10:29 the driver came into the venue and informed one of our guests he was leaving with or without the passengers as he had been sitting there for 15 minutes. Very unprofessional as it wasn't even pick up time and I was told they will stay 15 minutes past the contracted pick up time. We had to have the band announce that the bus would be leaving ASAP and all guests riding the bus would need to exit the reception and get to the bus. Not they way I wanted a perfect day to end. Not to mention they called the day before the wedding trying to collect the final payment that we had already sent to them 2 months prior. I would not recommend using them for a wedding - maybe a less formal event.

We had an incredible time on our trip with FL Limo and Coach. Booking was very simple and easy. The…read moreprice point was excellent and they had many options. We booked a van to bring ten of us to different wineries around the area. We had already chosen our wineries, but if you want them to help you choose they also can do that. From the second Tammy B arrived we knew it would be a great trip. She was so professional and even brought us a special wine grape necklace to pass around our trip. I had been planning and stressing all week and Tammy immediately told me to relax and that she would take over. Tammy adjusted wineries times when needed, managed to squeeze an extra, brought us to special photo spots and entertained us all day long while still giving us space to enjoy our time together as a group . She is truly a gem! At the end of the day, Tammy had created us all little tokens to remember our day by. We had a wonderful day and would book with FL limos again in a heart beat.

TERRIBLE customer service! DO NOT USE THIS COMPANY…read more Booked a trip months in advanced. Cancelled a mere hour later. Wouldn't give a refund of the $200 deposit, instead a in-house credit to use within a year. There goes 200 dollars down the drain all because they can't find it in their heart to give it back after an hour of booking an appointment months in advanced. Argued with Jen over this and she was terrible. Emailed the owner... got zero response. Contacted the better business bureau and they lied to them. I wouldn't give this business the time of day. Overpriced assholes.

I would give less than one star if it was possible. The one star I'm giving is for our driver who…read morewas decent. Other than that incredibly displeased with the service. They do not have an organized means of doing business or accommodating groups. When it came to settling up at the end of our wine tour they CALLED THE COPS. We were not told up front that we needed to pay cash for the remainder of our bill. A rational good business would come up with a standard way of settling a bill and communicate it UP FRONT. So a big thank you to elite limousine for having cops come and waste a saturday evening mediating a conversation in front of my house that could have been had 6 months ago. Lesson learned ELITE LIMOUSINE IS SHADY!

From the owner: Elite Limousines has a array of limousines for any occasion including H2 Hummers and Limo Buses. We…read morespecialize in Weddings, Wine Tours, Proms, and Corporate Charters. We offer competitive rates and exceptional chauffeurs.

If I could give this company zero stars I would. I booked this company 7 months before my wedding…read more I sent them a deposit which they cashed immediately. I decided to call the company a week before my wedding to make sure that we were on the same page. They told me that they had no record of me and that BOTH the limos I reserved were gone. They told me that they thought I was mistaken! I then screen shot the text messages that we sent back and forth confirming that they got the check and they we were all set. She then all of a sudden found the sticky note that had my reservation information on it! We met in person, had several phone conversations, and exchanged text messages there is no excuse for my reservation to have been forgotten. The owner of the company was very rude and unprofessional at addressing the issue, they felt like it was not their problem and they did not see the need to help me find a new company. They did not want to fix their mistake so I had to find a new company a week before my wedding. Not only that the owner blamed me for getting forgotten, she said I should have checked on them earlier. Why would I have the need to check in on a limo company when we had already made a timed schedule? It is not the brides responsibility to make sure that the owner has organized notes!! Get a planner!

From the owner: Syracuse Party Bus Rental offers the best line of limo buses in the area. Our party bus service is…read moreperfect for any occasion, and our pricing fits comfortably into most budgets. We have an amazing fleet of vehicles, the best chauffeurs in the business, and we pride ourselves on offering the best customer service in the industry. We have limo bus rentals for a wide variety of occasions. Let's face it, a party bus makes any event more special and memorable. Some of our most popular events include... Weddings and Receptions Bachelor Party Bachelorette Party Homecoming and Prom Special Night Out Sporting Event Concert Birthday Party Kid Party Teen Party Casino Trip Winery Tour Much more... To learn more about party bus rentals, services, pricing and special packages...please contact us today. We look forward to discussing your needs and matching you up with the perfect limo bus for your special event.

Used this company for a party bus (with a bathroom!!! Hard to find up here) for my sisters…read morebachelorette party to go on a wine tour! Everything about this company was well organized and well done. The planning and booking with them was easy. Easy to communicate via email with questions and balance and timeline updates. The day of everything went to plan. Our driver, Amy, was amazing. It was just a great experience working with Big D's limo, also called Auburn limo, for this special event ! Thank you for everything :)

Rented a limo bus for my sons wedding. When they were driving the bride, her parents and…read morebridesmaids to the wedding, the power steering went on the bus. Thank GOD they were in the parking lot of the venue and they did not crash! The women driving the limo bus said "oh well I guess you have to walk the rest of the way". She proceeded to shut off the bus and air conditioning in 82 degree weather. They would have had to walk another .5 mile to the venue!!!!. The girls called us from the limo bus and we had to have guests drive to the bus and pick up the bride, parents and bridal party. Needless to say the wedding was late. They have never even tried to contact my son to apologize or return some of his money! All I kept thinking about is the crash in western NY when the whole wedding party was killed in the limo! But to never get ahold of them apologize and compensate their mistake is disgraceful. They were paid in full and didn't give a damn about anything else, not even the safety of their customers. So before you hire these people, BEWARE!

We used Leatherstocking Trolly Company to transport our guests for our wedding. Hiring…read moretransportation can be OUTRAGEOUSLY expensive, and these guys were so well priced, and on top of that, so much more fun and unique than a bus or van set up! They came a very long way to service our party, and I'm so tremendously grateful. Our driver, Rob, was a mensch. He arrived early to get a lay of the land and figure out how he planned to navigate the roads in and out of our (very rural) venue. He picked up everyone on time and nobody showed up to our ceremony late! Then he hung out till we were ready to send people home, and was extremely kind to wait until we were sure we had collected all of our guests and left no one behind! It was such a fun option to bring our guests to and from the venue, and we are so beyond pleased that we went with Leatherstocking Trolly Company!

We booked Leatherstocking Trolley for our September 2025 wedding at Glimmerglass State Park and…read morepaid a $375 deposit in April 2025. Unfortunately, our experience was very disappointing. After submitting the signed contract and payment, we never received any acknowledgment or confirmation from the owner, Matthew Hazzard. Beginning in late August, we made multiple attempts to reach him by email and voicemail to finalize logistics--none of which were answered. With our wedding approaching and still no response, we were forced to find alternate transportation at additional expense to ensure our guests had reliable service. Only after we'd already booked another vendor did Matthew finally reply--five days before the event--which was far too late. We requested a refund by email, and when that went unanswered, we followed up with a certified letter. He never responded or issued a refund. We live out of town and ultimately decided it wasn't worth pursuing small claims court for the amount, but we're very disappointed in the lack of professionalism and accountability. Based on our experience, we cannot recommend this business.

If I could give them zero stars I would. They stole AirPods from my son's friend that we bought…read morefor her. They originally said they had them and would mail them to us, then they conveniently wouldn't mail them, and now that police are involved they don't have them.

Calling BS ON THE open 24 hours a day Lie. Have a 6am flight need to be at SYR bus no answer and no…read morereturn call from voice mail. Do these companies have licenses. This really jammed me up. Gonna have a lot of time on these flight today.